Dear Welwyn Hatfield Borough Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. Do you have contract for IT asset disposal?
24. When is the contract due for renewal?
25. Who is responsible for your IT Asset disposal?
26. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
27. Who is Head of IT? – Please provide contact details
28. Who is Head of Procurement? – Please provide contact details
29. Do you have a managed/shared service with any other councils?
30. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

Ian Colyer, Welwyn Hatfield Borough Council

Classification: Unrestricted

Dear Mr Shaw,

 

Thank you for your request for information received on 8^th June 2018.

 

The Council’s policy is to release information unless an exemption can be
reasonably applied. The Council will respond within 20 working days by
either releasing the information or letting you know why it cannot release
the information. If for any reason it is not possible to respond within
the 20 days, we will let you know as soon as possible with the date by
which we anticipate we are able to respond.  

 

For your information, the Freedom of Information Act 2000 defines a number
of exemptions, which may prevent release of the information you have
requested. There will be an assessment of your request and if any of the
exemption categories apply then the information may not be released. You
will be informed if this is the case, including your rights of appeal
against the refusal to disclose the information.

 

If the information you request concerns a third party then they may be
consulted prior to a decision being taken on whether or not to release the
information to you. You will be informed if this is the case.

 

If you have any queries or concerns then please contact Ian Colyer,
Freedom of Information Officer, Welwyn Hatfield Council, Council Offices,
The Campus, Welwyn Garden City, Herts. AL8 6LA, Tel: 01707 357413, Email:
[1][Welwyn Hatfield Borough Council request email]

 

Further information is also available from the Information Commissioner
at:

Information Commissioner’s Office

Wycliffe House,

Water Lane

Wilmslow,

Cheshire,

SK9 5AF

Telephone: 01625 545 700

[2]http://www.informationcommissioner.gov.uk

 

Yours faithfully,

 

 

Ian Colyer,

Freedom of Information Officer

Welwyn Hatfield Borough Council

Telephone: 01707 357413

Email: [3][email address]

 

 

 

 

 

 

 

 

 

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or otherwise using it in any way. If you receive this email in error,
please immediately advise the sender and delete it. Sopra Steria may
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susceptible to alteration and their integrity (including origin) cannot be
assured. Welwyn Hatfield Council and Steria shall not be liable for any
modification to a message, or for messages falsely sent.

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http://www.welhat.gov.uk/privacy-notice

    

References

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1. mailto:[Welwyn Hatfield Borough Council request email]
2. http://www.informationcommissioner.gov.uk/
3. mailto:[email address]

Ian Colyer, Welwyn Hatfield Borough Council

2 Attachments

Classification: Unrestricted

Dear Mr Shaw,

 

Thank you for your request for information received on 8^th June 2018.
Please see the attached response.

 

I hope this satisfies your request but if you have any queries or concerns
then please contact Ian Colyer, Freedom of Information Officer, Welwyn
Hatfield Council, Council Offices, The Campus, Welwyn Garden City,
Hertfordshire AL8 6LA, Telephone: 01707 357413,
Email:[Welwyn Hatfield Borough Council request email]. I attach a copy of the Freedom of Information
complaint procedure.

 

Further information is also available from the Information Commissioner
at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 01625 545 700

[1]www.informationcommissioner.gov.uk

 

Yours sincerely

 

 

 

Ian Colyer

Freedom of Information Officer

Welwyn Hatfield Borough Council

Telephone: 01707 357413

Email: [2][email address]

[3]www.welhat.gov.uk

 

 

 

 

 

Please consider the environment before printing this email.

You can report missed bins, abandoned vehicles, fly-tipping, litter,
graffiti and flyposting as well as tell us about problems with litter and
dog bins Online. The information in this email is intended for the named
recipients only. It may be subject to public disclosure under the Freedom
of Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this email and your reply cannot be
guaranteed. This email and any attachments may contain confidential
information and intellectual property (including copyright material). It
is only for the use of the addressee(s) in accordance with any
instructions contained within it. Please treat any personal and
sensitivity data that may be contained within this email in accordance
with the requirements of the General Data Protection Regulation (GDPR).
Such data should only be processed and retained where there is a
legitimate need to do so. Should you have a legitimate need to share this
information please make the recipient aware of their responsibilities for
handling this data in accordance with the GDPR. If you are not the
addressee, you are prohibited from copying, forwarding, disclosing, saving
or otherwise using it in any way. If you receive this email in error,
please immediately advise the sender and delete it. Sopra Steria may
monitor the content of emails within Welwyn Hatfield Council?s network to
ensure compliance with the Council?s policies and procedures. Emails are
susceptible to alteration and their integrity (including origin) cannot be
assured. Welwyn Hatfield Council and Steria shall not be liable for any
modification to a message, or for messages falsely sent.

The full Welwyn Hatfield Borough Council email disclaimer can be viewed at
www.welhat.gov.uk/emaildisclaimer.

Welwyn Hatfield Borough Council is committed to protecting your privacy
when you use our services. The Privacy Notice below explains how we use
information about you and how we protect your privacy.
http://www.welhat.gov.uk/privacy-notice

    

References

Visible links
1. http://www.informationcommissioner.gov.uk/
2. mailto:[email address]
3. http://www.welhat.gov.uk/

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