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IT Infrastructure

Daniel Shaw made this Freedom of Information request to Waveney District Council

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Dear Waveney District Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. Do you have contract for IT asset disposal?
24. When is the contract due for renewal?
25. Who is responsible for your IT Asset disposal?
26. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
27. Who is Head of IT? – Please provide contact details
28. Who is Head of Procurement? – Please provide contact details
29. Do you have a managed/shared service with any other councils?
30. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

FOI, Waveney District Council

This is an automated response confirming receipt of your email by Suffolk
Coastal and Waveney District Council’s FOI mailbox.

Thank you contacting us. We aim to make an initial response to all emails
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If you have made a request under the Freedom of Information Act (FOI) or
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Regards,

Sara, Helen and Rachael

The Customer Experience Team

Customer Services

Suffolk Coastal and Waveney District Councils (in partnership)

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FOI, Waveney District Council

Dear Daniel Shaw

 

Thank you for your request, which we have given a reference number of
FOI28603010 for Waveney.

 

Your request will be dealt with under the terms of the Environmental
Information Regulations 2004 (EIR) and/or Freedom of Information Act 2000
(FOI) and will usually be answered within 20 working days.

 

If your EIR request is particularly complex or requires the retrieval of a
large amount of information, we may extend this to 40 working days. If
this is the case, we will notify you as soon as it becomes apparent.

While no charges are made for the submission of requests, the council is
entitled to apply reasonable costs for disbursements (i.e. photocopying,
postage etc). Where charges apply we will notify you before releasing the
information.  Please see our published fees and charges:
[1]http://www.eastsuffolk.gov.uk/yourcounci....

 

If you have any queries about this request please contact us at the email
address below.

Please quote the above reference number in any future communications.

 

Please note that for requests received on non-working days the 20 working
days will be calculated from the start of the next business day.

 

Regards

Sara

Sara Barratt

Customer Experience Officer
Customer Services
Suffolk Coastal and Waveney District Councils
Tel: 01502 523389

[2]mailto:[Waveney District Council request email]

Suffolk Coastal and Waveney District Councils are working as a partnership
and all emails received from us will use the @eastsuffolk.gov.uk email
address.

[3]www.eastsuffolk.gov.uk

[4]www.twitter.com/eastsuffolk | [5]www.facebook.com/eastsuffolkcouncil

 

 

 

 

 

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FOI, Waveney District Council

1 Attachment

Dear Daniel Shaw

In response to your recently submitted FOI/EIR request, please find our
reply attached.

Copyright and re-use of information

Information for which the Council holds the copyright may be used for
private purposes but must not be used for commercial purposes unless you
have advised us you wish to re-use it and you have our permission to do
so.

Published datasets may be reused under the [1]Open Government Licence for
public sector information.

In certain circumstances, the Council may be required to disclose
information for which it does not hold the copyright. In these
circumstances you must respect the rights of the copyright owner and seek
the copyright owner’s permission to re-use the information.

Please refer to the Eastsuffolk [2]FOI page for more information about
reuse of information.

This concludes your request.

If you require translation of the information you have been sent, please
contact us.

We proactively publish information and encourage you to check our website
before making a request.

The FOI webpage contains links to some of our most [3]frequently requested
information which is already published on the website.

For FOI requests made between June 2015 and 24 November 2017 we have
a [4]searchable disclosure log. For requests made from 25 November 2017
please contact us for a copy response.

If you have any queries or are dissatisfied with the information we have
provided in response to your request, please contact us at the email
address below. Please specify in your email whether your request concerns
Suffolk Coastal, Waveney or both authorities.

Details of our Internal Review process can be found on the
Eastsuffolk [5]FOI page.

More information about how we deal with requests under the Freedom of
Information Act, Environmental Information Regulations and Data Protection
Act can be found in the [6]Access to Information pages of our website.

Please quote the above reference number in any communication about this
request.

Regards

Sara

Sara Barratt

Customer Experience Officer
Customer Services
Suffolk Coastal and Waveney District Councils
Tel: 01502 523389

[7]mailto:[Waveney District Council request email]

Suffolk Coastal and Waveney District Councils are working as a partnership
and all emails received from us will use the @eastsuffolk.gov.uk email
address.

[8]www.eastsuffolk.gov.uk

[9]www.twitter.com/eastsuffolk | [10]www.facebook.com/eastsuffolkcouncil

 

 

 

 

 

Any requests made under the Freedom of Information Act or the
Environmental Information Regulations should be redirected to
[11][Waveney District Council request email] clearly stating whether the request applies to
Suffolk Coastal District Council, Waveney District Council or both
authorities.

 

Confidentiality: This email and its attachments are intended for the above
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We advise that you understand and accept this lack of security when
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We don't know whether the most recent response to this request contains information or not – if you are Daniel Shaw please sign in and let everyone know.