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IT Infrastructure

Daniel Shaw made this Freedom of Information request to Torbay Borough Council

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Dear Torbay Borough Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. Do you have contract for IT asset disposal?
24. When is the contract due for renewal?
25. Who is responsible for your IT Asset disposal?
26. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
27. Who is Head of IT? – Please provide contact details
28. Who is Head of Procurement? – Please provide contact details
29. Do you have a managed/shared service with any other councils?
30. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

Freedom of Information, Torbay Borough Council

Dear Mr Shaw

Thank you for your request for information, which was received on 4 June 2018. We are currently processing your request and will contact you within 20 working days.

If you have any queries regarding your request, please do not hesitate to contact us, quoting the reference number above in all communications.

Yours sincerely

Katherine Boyer
Information Compliance Apprentice
Torbay Council
 
Phone: 01803 207034
Mail: Information Compliance, Torbay Council, Town Hall, Castle Circus, Torquay, TQ1 3DR

The Information Compliance Team will aim to acknowledge correspondence within 3 working days unless a restriction is in place.

This email and any attachments are intended solely for the use of the intended recipient(s) and may contain confidential information and/or may be legally privileged. If you have received this email in error, please notify the sender immediately and delete this email.

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Freedom of Information, Torbay Borough Council

1 Attachment

 

Dear Mr Shaw

 

Further to your request received on 4 June 2018, I confirm that Torbay
Council has now considered your request under the Freedom of Information
Act 2000.

 

Our response is attached.

 

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purpose of news reporting. Any other re-use, for example commercial
publication, would require the permission of the copyright holder.

 

Torbay Council publishes Access to Information requests and responses on
its online Disclosure Log. Only requests deemed to be in the public
interest will be included and any request included within this log will be
de-personalised accordingly.

 

To view the Council’s Disclosure Log, please visit
[1]www.torbay.gov.uk/disclosurelog

 

If you have any queries about this email please do not hesitate to contact
me directly, quoting the reference number listed at the top of this letter
in all communications.

 

If you are unhappy with the Council’s response to your request you may
request an Internal Review, your request must be made in writing setting
out the reasons you are unhappy within 40 working days of receiving the
response, you can request an Internal Review by writing to Information
Compliance, Town Hall, Castle Circus, Torquay, TQ1 3DR.

 

If after going through the Council’s Internal Review process you are still
not satisfied, you can contact the Information Commissioner direct.

 

Information Helpline: 0303 123 1113
Commissioner 01625 545 745
 
Wycliffe [2][email address]
House Email:
[3]www.ico.org.uk
Water Lane Website:

Wilmslow

Cheshire SK9
5AF

 

Yours sincerely

 

 

Greer Cree

Information Compliance Support Officer

Torbay Council
Information Compliance
Room FF 276
Town Hall
Torquay

TQ1 3DR
Tel: 01803 207056

 

 

Please note...
Communications with Torbay Council may be monitored and/or recorded for
lawful purposes. This email is confidential and may also be privileged. If
you are not the intended recipient please notify the sender and delete the
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References

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1. http://www.torbay.gov.uk/disclosurelog
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3. http://www.ico.org.uk/

We don't know whether the most recent response to this request contains information or not – if you are Daniel Shaw please sign in and let everyone know.