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IT Infrastructure

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Dear Tamworth Borough Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

Freedom of Information, Tamworth Borough Council

Nicola Hesketh

Project and Information Co Ordinator

 

Our Ref: FOI5210/NH/01

Please ask for: Nicola Hesketh

Direct dial: 01827 709 587

E-mail: [Tamworth Borough Council request email]

Daniel Shaw
What do they know

 

30^th May 2018

 

Dear Daniel Shaw

 

Freedom of Information Act 2000 – Request for Information

 

Thank you for your request for information regarding IT Infrastructure.
Your request was received on 30 May 2018 and I am dealing with it under
the terms of the Freedom of Information Act 2000.

 

The request maybe subject to exemptions which the Authority is entitled to
apply, we will inform you if exemptions apply to this particular request. 

 

In some circumstances a fee may be payable and if that is the case, I will
let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with the request.

 

Any future correspondence you may have in relation to this matter quoting
the reference number at the letter head to the email address above or
alternatively sent to:

 

Project and Information Co Ordinator,

Tamworth Borough Council,

Marmion House,

Tamworth,

B79 7BZ

 

Yours sincerely

 

 

 

Nicola Hesketh

Project and Information Co Ordinator

 

General Data Protection Regulations 2018

 

The information you have provided within your Freedom of Information
request will be held on our database and may also be held within manual
records for a period of 2 years from the date Tamworth Borough Council
received your request. Any personal data that you provide to Tamworth
Borough Council will be held in line with the requirements set out within
the General Data Protection Regulations 2018.  For more information on how
your information is used, how we maintain the security of your
Information, and your rights to access information we hold on you, please
visit our website at: [1]http://www.tamworth.gov.uk/privacy-notice or  the
ICO Website at:
[2]https://ico.org.uk/for-organisations/gui...
-

 

 

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[4][IMG] [5][IMG]

This email (and any attachment) is intended for the named recipient or entity to whom it is addressed.
It may contain private/confidential information or material that is privileged, and may not be further disclosed without authority from Tamworth Borough Council.
If you are not the intended recipient please accept our apologies and notify us immediately or telephone +(44) 01827 709 709, you must not take action based on it,

Copy, or show it to anyone, and return the original to us. If requested the reasonable cost will be reimbursed to you.

Any e-mail including its content and any attachments may be monitored by us for reasons of security and for monitoring internal compliance in accordance with our policies and procedures.

Protective software is in place to scan both e-mail content and any attachments to block any e-mail that could be considered potentially harmful.
This email and any attachments are believed to be free from viruses but it is your responsibility to carry out all necessary virus checks and Tamworth Borough Council accepts no liability in connection therewith

References

Visible links
1. http://www.tamworth.gov.uk/privacy-notice
2. https://ico.org.uk/for-organisations/gui...
3. https://ip.e-paycapita.com/AIP/itemSelec...
4. http://www.tamworth.gov.uk/
5. http://www.tamworth.gov.uk/do-it-online

Freedom of Information, Tamworth Borough Council

3 Attachments

Nicola Hesketh

Project and Information Co Ordinator

 

Our Ref: FOI5210/NH/02

Please ask for: Nicola Hesketh

Direct dial: 01827 709 587

E-mail: [Tamworth Borough Council request email]

 

Daniel Shaw

What do they know

 

25^th June 2018

 

 

Dear Daniel Shaw

 

Freedom of Information – Request for Information

 

With regards to your recent enquiry for information held by the Authority
under the provisions of the Freedom of Information Act. Please find the
information you requested below with reference in the box to your original
enquiry for clarity where multiple answers are required.

 

Details of Your Request

[1]Please see original request

 

 

 

 

 

The response to your request as follows:

 

 

1.            Please see our website:
[2]http://www.tamworth.gov.uk/budget-book-a...

2.           

a.            Nimble CS300

b.            60TB – 50%

c.            August 2017

d.            Not known

e.            No

f.             N/A

3.           

a.            HP/DL3***

b.            2013/2017

c.            2018/2022

d.            Not confirmed

e.            ICC

f.             VMware/Windows

4.           

a.            Cisco/Various

b.            20/1

c.            at a basic level it’s client/server

d.            Our contract register details the solutions we have in use:

[3]Contract register (ongoing) pdf 

e.            There are various dates. Our contract register will give an
indication on this: [4]Contract register (ongoing) pdf 

 

f.             N/A

g.            N/A

h.            2013

5.           

a.            80/150

b.            250

c.            Various

d.            Various

6.           

a.            both

b.            Arcserve

c.            15

d.            No

e.            Yes

f.             No

g.            Yes

 

7.            10

8.            80/VMware

9.            No

10.          No

11.          Some use/Planning

12.          Various

13.          Currently Under review

14.          Technical Services Manager

15.          See website for spend: [5]Contract register (ongoing) pdf 

16.          None fully

17.          See information on website: [6]Contract register
(ongoing) pdf 

18.          See contract register on website: [7]Contract register
(ongoing) pdf 

19.          Microsoft.

20.          Yes

21.          SCCM + additional processes/tools

22.          No

23.          13, please see our staff structure: [8]ICT structure

24.          Gareth Youlden – [9][email address]

25.          [10][email address] (procurement contact)

26.          No

27.          Both

 

 

 

 

IMPORTANT NOTICE ABOUT USE OF INFORMATION PROVIDED UNDER THE FREEDOM OF
INFORMATION ACT (FoIA)

 

Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection. In
most cases the copyright will be owned by Tamworth Borough Council. The
copyright in other information may be owned by another person or
organisation, as indicated on the information itself.

 

You are free to use any information supplied for your own non-commercial
research or private study purposes. The information may also be used for
any other purpose allowed by a limitation or exception in copyright law,
such as news reporting.

 

However, any other type of re-use, for example by publishing the
information in analogue or digital form, including on the internet, will
require the permission of the copyright owner. For information where the
copyright is owned by Tamworth Borough Council details of the conditions
on re-use can be provided on application to the contact below.

 

For information where the copyright is owned by another person or
organisation you must apply to the copyright owner to obtain their
permission.

 

This council also believes in transparency of information, this includes
requests made under the Freedom of Information Act and the Environmental
Information Regulations and we reserve the right to publish these requests
in our Disclosure Log along with the response, the requestors name and/or
company where the information is requested on a regular basis. Care shall
be taken not to publish your email address or physical address where it is
considered personal information as defined under the General Data
Protection Regulation 2018.

 

Project and Information Coordinator,

Tamworth Borough Council,

Marmion House,

Lichfield Street,

Tamworth,

B79 7BZ

 

Details of Tamworth Borough Council’s internal review and complaints
procedure are attached, in accordance with the provisions of the Act.

 

Yours Sincerely

 

 

Nicola Hesketh

Project and Information Coordinator

 

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[12][IMG] [13][IMG]

This email (and any attachment) is intended for the named recipient or entity to whom it is addressed.
It may contain private/confidential information or material that is privileged, and may not be further disclosed without authority from Tamworth Borough Council.
If you are not the intended recipient please accept our apologies and notify us immediately or telephone +(44) 01827 709 709, you must not take action based on it,

Copy, or show it to anyone, and return the original to us. If requested the reasonable cost will be reimbursed to you.

Any e-mail including its content and any attachments may be monitored by us for reasons of security and for monitoring internal compliance in accordance with our policies and procedures.

Protective software is in place to scan both e-mail content and any attachments to block any e-mail that could be considered potentially harmful.
This email and any attachments are believed to be free from viruses but it is your responsibility to carry out all necessary virus checks and Tamworth Borough Council accepts no liability in connection therewith

References

Visible links
2. http://www.tamworth.gov.uk/budget-book-a...
3. http://www.tamworth.gov.uk/sites/default...
4. http://www.tamworth.gov.uk/sites/default...
5. http://www.tamworth.gov.uk/sites/default...
6. http://www.tamworth.gov.uk/sites/default...
7. http://www.tamworth.gov.uk/sites/default...
8. http://www.tamworth.gov.uk/sites/default...
9. mailto:[email address]
10. mailto:[email address]
11. https://ip.e-paycapita.com/AIP/itemSelec...
12. http://www.tamworth.gov.uk/
13. http://www.tamworth.gov.uk/do-it-online

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