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IT Infrastructure

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Dear Suffolk County Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

Freedom of Information, Suffolk County Council

INFORMATION REQUEST – ACKNOWLEDGEMENT

Thank you for your request, here is your reference number 16383. Please quote this in any future correspondence you may have with us.

We will process your request in accordance with the Freedom of Information Act 2000 or the Environmental Information Regulations 2004 as appropriate. We aim to answer your request within 20 working days from the date we received it.

While no charges are made for the submission of requests, the council is entitled to apply reasonable costs for disbursements (i.e. photocopying, postage etc).  Where such costs are under £5.00 the council is pleased to make no charge, however, if costs exceed that limit then these additional costs are payable to the council.  Where charges will apply proper notice will be given to you prior to the information being released.  For more information on charges please use the following link to our website: http://www.suffolk.gov.uk/about/freedom-...

If you have any queries about this request do not hesitate to contact us.  Please remember to quote the reference number above in any future communications.

Yours sincerely,

Vanessa
Business Support Officer
Performance and Information Management
Suffolk County Council
Constantine House
Constantine Road
Ipswich
IP1 2DH

Tel: 01473 264814
Fax: 01473 216843
For FOI Requests Email: [email address]
For Data Protection Email: [email address]
Web: www.suffolk.gov.uk

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Freedom of Information, Suffolk County Council

1 Attachment

INFORMATION REQUEST RESPONSE

Thank you for your request for information, reference number 16383. Please quote this in any future correspondence you may have with us.

Please find attached a copy of our response to the information you requested.

Most information supplied by Suffolk County Council will have been produced within the Council and will continue to be protected by copyright.  You are free to use it for your own purposes, including for private study and non-commercial research, and for any other purpose authorised by an exception in current copyright law.  Documents (except photographs) can be also used in the UK without requiring permission for the purposes of news reporting.  Any other reuse, for example commercial publication, would require the permission of the copyright holder.

If the information you have been sent includes a copyright statement, you must not alter or remove this statement.  For information about re-using copyright see the Office of Public Sector Information website at www.opsi.gov.uk.  The copyright in some documents may rest with a third party.  For information about obtaining permission from a third party see the Intellectual Property Office’s website at www.ipo.gov.uk.

If you are dissatisfied with the way your request has been handled, you have the right to ask for an internal review.  Under Regulation 11(2), internal review requests should be submitted within 40 working days of the date of this letter and should be sent to: Information Management Services, Constantine House, Constantine Road, Ipswich, Suffolk, IP1 2DH or, alternatively, by email at [email address].

Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision.  The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Yours sincerely,
Becky

Performance and Information Management
Suffolk County Council
Constantine House
Constantine Road
Ipswich
IP1 2DH

Tel:     01473 265960
Fax:    01473 216843
Email: [email address]

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We don't know whether the most recent response to this request contains information or not – if you are Daniel Shaw please sign in and let everyone know.