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IT Infrastructure

Daniel Shaw made this Freedom of Information request to Stroud District Council

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Dear Stroud District Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

Stroud District Council

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Stroud District Council

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Stroud District Council

Dear Daniel,

 

Thank you for your email dated 29^th May 2018 requesting information about
the IT Infrastructure. Your request is being dealt with under the terms of
the Freedom of Information Act 2000 and will be answered within 20 working
days. If you have any queries about this request do not hesitate to
contact me.

 

Regards

 

Deb Russell

 

show quoted sections

Stroud District Council

Good Morning Daniel,

 

Further to your email of 29^th May 2018 where you requested information
about the IT Infrastructure please find our response below and please
accept our apologies for not providing you with an answer sooner. The FOI
was logged on the system but due to workloads we failed to respond in a
timely manner.

 

You asked:

1.    What is your annual IT Budget for 2017, 2018 & 2019?

2.    Storage:

a.    What storage vendor(s) and models do you currently use?

b.    What is the capacity of the storage data in TB & How much of this is
utilised?

c.    What were the installation dates of the above storage vendor(s)?
(Month/Year)

d.    When is your planned (or estimated) storage refresh date?
(Month/Year)?

e.    Do you have any extended warranties, if so, with which supplier?

f.    What is your estimated budget for the storage refresh?

3.    Server/Compute:

a.    What server vendor(s) and models do you currently use?

b.    What were the installation dates of the above server vendor(s)?
(Month/Year)

c.    When is your planned (or estimated) server refresh date?
(Month/Year)

d.    What is your estimated budget for the server refresh?

e.    Do you have any extended warranties, if so, with which supplier?

f.    Which operating systems are used?

4.    Network & Security:

a.    What network vendor(s) and models do you currently use?

b.    What are the quantities of the Edge, Core and MP used in your
network?

c.    What network architecture is currently used?

d.    What security solutions are being utilised?

e.    What were the installation dates of the above network vendor(s)?
(Month/Year)

f.    When is your planned (or estimated) Network refresh date?
(Month/Year)?

g.    What is your estimated budget for the Network refresh?

h.    When did you install your current Wi-Fi environment?

5.    End User Devices:

a.    How many desktops/laptops are deployed by the Council?

b.    How many mobile devices [Phones & tablets etc] are deployed by the
council?

c.    What were the installation dates of the above desktop/laptops?

d.    When is your planned (or estimated) desktop/laptop refresh date?
(Month/Year)

6.    Backup, DR and BC:

a.    What device/system do you use for your daily backups (e.g tape or
disk)

b.    What backup software do you use?

c.    How much data do you backup, in TB?

d.    Do you use a third party to provide a Business Continuity service
(e.g. office workplace recovery or infrastructure ship-to-site solutions)?

e.    Does your current recovery solution meet your stakeholder’s
expectations?

f.    Do you already backup into the cloud?

g.    Do you have a documented disaster recovery & business continuity
plan in place?

7.    Number of Physical servers?

8.    Number of virtualised servers? & Which Virtualisation platform do
you use?

9.    Do you have a cloud strategy if so what is it?

10.   Do you use Azure or Amazon Web Services?

11.   Do you use or are you planning to use MS O365?

12.   Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks utilised.

13.   Do you have a Software Asset Management Policy? If so what is it?

14.   Who is responsible for your Software Asset Management?

15.   How much did you pay in the last financial year for software
licenses?

16.   If applicable, how many people are using Office 365?

17.   Who are your top three software vendors by revenue?

18.   What are the contractual renewal dates for those three vendors?

19.   Have you been audited by those three vendors? If so the date of the
audit.

20.   Do you currently measure software usage versus the number of
licenses purchased?

21.   Do you use a software asset management and/or software inventory
tool? If so which one(s)?

22.   Are you actively moving any applications/infrastructure into a cloud
environment? If so who is responsible for this?

23.   What is the total number of IT staff employed by the organization:
Please list and provide contact details for the IT senior management team
including CIO, IT Director and Infrastructure Architects if applicable.

24.   Who is Head of IT? – Please provide contact details

25.   Who is Head of Procurement? – Please provide contact details

26.   Do you have a managed/shared service with any other councils?

27.   Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex).

 

Our reply:

1.

17/18 - £891,600.00

18/9 -  £1008,700.00

19/20- £1008,700.00

it doesn’t include support charges, pension and depreciation

2. Storage

a. HP SAN StoreVirtual 3200

b. 70TB 75% utilisation

c. 2012 & 2014

d. june 2018

e. yes, OCSL

f. £60k

3. Server/Compute

a. HP BL460c

b.Jun2012

c. Jun2018

d. .£100k

e. yes, OCSL

f.Microsoft server

4. Network and Security

a. Nortel 8800 & Nortel baystack 470

b.17 x edge, 2 x core

c. hub and spoke

d. firewalls and end point security software

e. Feb 2016

f. Apr 2019

g. £150k

h. Sept 2016

5. End User Devices

a. 38 x desktops/laptops

b. 172 x phones/tablets

c. various Jun205-May2018

d. various, performed on a rolling basis

6. Backup, DR and BC

a. disk to disk to tape

b. arcserve & Veeam

c .approximately 50TB

d. yes

e. yes

f. no

g. yes

7.15

8.133

9. yes, but is under review.

10. yes

11. yes

12. not practical to list all suppliers, will take over 18 hours to
complete a list

13. no

14. heads of service and business unit managers

15.Most of our software vendors do not separate annual maintenance from
licence fees.

16. <20

17. Microsoft, IDOX, Civica

18. Microsoft 2019, IDOX Annual, Civica - multiple products so all have
different renewal dates

19. Microsoft - yes June 2017, no to the others

20. yes

21. no

22. yes, various heads of service

23.14 x staff, Head of IT is M Fisher, 01453 754258,
[email address], IT Services, Ebley Mill, Ebley Wharf, Stroud, GL5
4UB

24.Head of IT is M Fisher, 01453 754258, [email address], IT
Services, Ebley Mill, Ebley Wharf, Stroud, GL5 4UB

25. Sarah Turner, Principal Procurement Officer, 01453 7543436,
[email address]

27. CapEx

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal

review requests should be submitted within two months of the date of this
letter and should be addressed to me.

The review request will then be referred to the Legal Services Manager for
consideration.

Regards

Deborah Russell

The information included in this e-mail is of a confidential nature and is
intended only for the addressee. If you are not the intended addressee,
any disclosure, copying or distribution by you is prohibited and may be
unlawful. Disclosure to any party other than the addressee, whether
inadvertent or otherwise is not intended to waive privilege or
confidentiality.

We don't know whether the most recent response to this request contains information or not – if you are Daniel Shaw please sign in and let everyone know.