Dear Stoke on Trent City Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

FOI, Stoke on Trent City Council

Dear Mr Shaw

 

Your request for information ref. SOT68747

 

Thank you for your request for information about the council's information
technology infrastructure equipment.  Your request was received by the
Information Rights Team on 29 May 2018.  This is being dealt with under
the terms of the appropriate Information Rights legislation.

 

In some circumstances we may charge for information.  If there is a charge
we will let you know, as you will have to pay it before we deal with your
request.

 

Some information does not have to be released under this legislation.  We
will check the information you have asked for and send you as much as
possible.  If another person or organisation is named in the information,
we may have to ask their opinion before we decide what we can give you.

 

You should expect to receive a response to your request on or before 26
June 2018 in line with the legislation's 20 working day statutory
deadline.

 

For your information we may publish the response to your request on our
City Council's website, which can be found at the following address:
[1]www.stoke.gov.uk.

 

If you have any queries about this email please do not hesitate to contact
us.

 

Yours sincerely

 

Information Rights Team

 

Information Rights

Floor 2 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

t 01782 232853, 01782 233020, 01782 233732, 01782 235965

e [2][Stoke on Trent City Council request email]

 

 

 

 

 
Save time, go online; pay your council tax, manage your benefits, book a
housing repair and report a pothole at a time and place that’s convenient
for you at www.stoke.gov.uk 

show quoted sections

 

References

Visible links
1. http://www.stoke.gov.uk/
2. mailto:[Stoke on Trent City Council request email]

FOI, Stoke on Trent City Council

Dear Mr Shaw

 

Your request for information SOT68747

 

Although we do hold the information that you have requested, we estimate
that the aggregated cost of complying with your request would be more than
£450.  This amount is called the ‘appropriate limit’ and is specified in
regulations.

 

When it would cost more than £450 to locate, retrieve and extract the
information that is requested, Section 12 of the Freedom of Information
Act allows us to refuse the request.

 

Our officers have calculated that it would take 21 staff hours to collate
the information to enable us to respond to your request.  This is due to
the volume of the information you have asked for and it would be difficult
for us to advise you how to reduce this other than to suggest that you
prioritise what you consider to be the most important items and submit
them in a new request.

 

If you make a new request for a smaller amount of information it may then
be within the appropriate limit, although we cannot guarantee that it
would be and we would have to assess your new request.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to: Information Rights Manager, Customer Feedback and
Information Rights Team, Corporate Services, Stoke-on-Trent City Council,
Floor 2, Civic Centre, Glebe Street, Stoke-on-Trent, ST4 1HH or email
[Stoke on Trent City Council request email].

 

If, after contacting us, you are not content with the outcome, you may ask
the Information Commissioner for a decision. Generally, the Information
Commissioner cannot make a decision unless you have already used our
appeal procedure. The Information Commissioner can be contacted at: The
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF, tel: 0303 123 1113 or you can visit their website at
[1]www.ico.gov.uk/complaints.aspx.

 

Yours sincerely

 

Information Rights

 

Information Rights Team

City of Stoke on Trent

Civic Centre, Glebe Street, Stoke-on-Trent, ST4 1HH

T: 01782 232853, 01782 233020, 01782 233732, 01782 235965

e: [Stoke on Trent City Council request email]

 

 

+------------------------------------------------------------------------+
|  |
| |
|Dear Stoke on Trent City Council, |
| |
|  |
| |
|Under the freedom of information act 2000. I write to obtain the |
|following information about the organisations information technology |
|infrastructure equipment: |
| |
|  |
| |
|1.What is your annual IT Budget for 2017, 2018 & 2019? |
| |
|2.Storage: |
| |
|a.What storage vendor(s) and models do you currently use? |
| |
|b.What is the capacity of the storage data in TB & How much of this is |
|utilised? |
| |
|c.What were the installation dates of the above storage vendor(s)? |
|(Month/Year) d.When is your planned (or estimated) storage refresh date?|
|(Month/Year)? |
| |
|e.Do you have any extended warranties, if so, with which supplier? |
| |
|f.What is your estimated budget for the storage refresh? |
| |
|3.Server/Compute: |
| |
|a.What server vendor(s) and models do you currently use? |
| |
|b.What were the installation dates of the above server vendor(s)? |
|(Month/Year) c.When is your planned (or estimated) server refresh date? |
|(Month/Year) d.What is your estimated budget for the server refresh? |
| |
|e.Do you have any extended warranties, if so, with which supplier? |
| |
|f.Which operating systems are used? |
| |
|4.Network & Security: |
| |
|a.What network vendor(s) and models do you currently use? |
| |
|b.What are the quantities of the Edge, Core and MP used in your network?|
| |
|c.What network architecture is currently used? |
| |
|d.What security solutions are being utilised? |
| |
|e.What were the installation dates of the above network vendor(s)? |
|(Month/Year) f.When is your planned (or estimated) Network refresh date?|
|(Month/Year)? |
| |
|g.What is your estimated budget for the Network refresh? |
| |
|h.When did you install your current Wi-Fi environment? |
| |
|5.End User Devices: |
| |
|a.How many desktops/laptops are deployed by the Council? |
| |
|b.How many mobile devices [Phones & tablets etc] are deployed by the |
|council? |
| |
|c.What were the installation dates of the above desktop/laptops? |
| |
|d.When is your planned (or estimated) desktop/laptop refresh date? |
|(Month/Year) 6.Backup, DR and BC: |
| |
|a.What device/system do you use for your daily backups (e.g tape or |
|disk) b.What backup software do you use? |
| |
|c.How much data do you backup, in TB? |
| |
|d.Do you use a third party to provide a Business Continuity service |
|(e.g. office workplace recovery or infrastructure ship-to-site |
|solutions)? |
| |
|e.Does your current recovery solution meet your stakeholder’s |
|expectations? |
| |
|f.Do you already backup into the cloud? |
| |
|g.Do you have a documented disaster recovery & business continuity plan |
|in place? |
| |
|7.Number of Physical servers? |
| |
|8.Number of virtualised servers? & Which Virtualisation platform do you |
|use? |
| |
|9.Do you have a cloud strategy if so what is it? |
| |
|10.Do you use Azure or Amazon Web Services? |
| |
|11.Do you use or are you planning to use MS O365? |
| |
|12.Please also name all of the IT re-sellers that you work with and buy |
|from, as well as the frameworks utilised. |
| |
|13.Do you have a Software Asset Management Policy? If so what is it? |
| |
|14.Who is responsible for your Software Asset Management? |
| |
|15.How much did you pay in the last financial year for software |
|licenses? |
| |
|16.If applicable, how many people are using Office 365? |
| |
|17.Who are your top three software vendors by revenue? |
| |
|18.What are the contractual renewal dates for those three vendors? |
| |
|19.Have you been audited by those three vendors? If so the date of the |
|audit. |
| |
|20.Do you currently measure software usage versus the number of licenses|
|purchased? |
| |
|21.Do you use a software asset management and/or software inventory |
|tool? If so which one(s)? |
| |
|22.Are you actively moving any applications/infrastructure into a cloud |
|environment? If so who is responsible for this? |
| |
|23.What is the total number of IT staff employed by the organization: |
|Please list and provide contact details for the IT senior management |
|team including CIO, IT Director and Infrastructure Architects if |
|applicable. |
| |
|24.Who is Head of IT? – Please provide contact details 25.Who is Head of|
|Procurement? – Please provide contact details 26.Do you have a |
|managed/shared service with any other councils? |
| |
|27.Do you normally purchase equipment and services as a capital |
|investment (Cap-Ex) or ongoing operational charges (Opex). |
| |
|  |
| |
|Yours faithfully, |
| |
|  |
| |
|Daniel Shaw |
| |
|  |
+------------------------------------------------------------------------+

 

 

 

Keep up-to-date with events in the city, job vacancies, news from the city
council and details about services which can help you by signing up to our
email updates at [2]www.stoke.gov.uk/stayconnected

Save time, go online; pay your council tax, manage your benefits, book a
housing repair and report a pothole at a time and place that’s convenient
for you at www.stoke.gov.uk 

show quoted sections

 

References

Visible links
1. http://www.ico.gov.uk/complaints.aspx
2. http://www.stoke.gov.uk/stayconnected