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IT Infrastructure

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Dear Stockport Metropolitan Borough Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

FOI Officer, Stockport Metropolitan Borough Council

Dear Ms Shaw

Thank you for your request for information (FOI 45933) submitted under the Freedom of Information Act 2000 which has been given the above mentioned reference number. Please quote this on any correspondence regarding your request.

Stockport Council will respond to your request within 20 working days from the date of receipt. If there will be a charge for disbursements e.g. photocopying in order to provide the information, we will inform you as soon as possible to see if you wish to proceed; however such charges are usually waived if they amount to less than £10.

Yours sincerely,
Fahmida Firdaws
Advanced Apprentice
Information Governance, Stopford House (UG South)
Stockport Metropolitan Borough Council, SK1 3XE
Tel: 0161 474 4299

show quoted sections

FOI Officer, Stockport Metropolitan Borough Council

Dear Mr Shaw,

 

I am writing in response to your request for information (FOI 45933).

 

The relevant Council Service(s) has searched for the requested information
and our response is as follows:

                                  

1.      What is your annual IT Budget for 2017, 2018 & 2019?

These total but figures relate to our Financial Years April 17 - March 18
and April 18 - March 19. 2017/18    £7,769,924         &   2018/19  
£7,666,828   

                

2.      Storage:

a.      What storage vendor(s) and models do you currently use? Nutanix /
XMA

 

b.      What is the capacity of the storage data in TB & How much of this
is utilised?  Primary Site – 210.57 Used of 304.48 TB / Secondary Site –
187.2 used of 288.78 TB / DMZ site – 5.7 Used of 11.11 TB

 

c.      What were the installation dates of the above storage vendor(s)?
(Month/Year) – Feb 2016

 

d.      When is your planned (or estimated) storage refresh date?
(Month/Year)? – Feb 2021

 

e.      Do you have any extended warranties, if so, with which supplier? –
No

 

f.      What is your estimated budget for the storage refresh? Don’t have
this information at this time

 

3.      Server/Compute:

a.      What server vendor(s) and models do you currently use? - Nutanix /
XMA

 

b.      What were the installation dates of the above server vendor(s)?
(Month/Year) - Feb 2016

 

c.      When is your planned (or estimated) server refresh date?
(Month/Year) - Feb 2021

 

d.      What is your estimated budget for the server refresh? - Don’t have
this information at this time

 

e.      Do you have any extended warranties, if so, with which supplier? –
No

 

f.      Which operating systems are used? Windows server 2008 , 2012 &
2016

 

4.      Network & Security:

 

a.      What network vendor(s) and models do you currently use? Cisco
Legacy models 3560 series and 2960 series which are being replaced with
2960X series and 3650 series.

 

b.      What are the quantities of the Edge, Core and MP used in your
network? Do not know what MP stands for.

 

c.      What network architecture is currently used?                Star
Topology.

 

d.      What security solutions are being utilised?               
Firewalls, IPS/IDS, web filtering, mail filtering.

 

e.      What were the installation dates of the above network vendor(s)?
(Month/Year) There are too many installation dates to provide this
information in a timely manner as we have many hundreds of network
devices.

 

f.      When is your planned (or estimated) Network refresh date?
(Month/Year)? Network refresh is an ongoing process as the switches go
faulty/become EOL (End of Life) or no longer provide the
performance/resilience required.

 

g.      What is your estimated budget for the Network
refresh?                There is no specific budget assigned to refresh
network equipment.

 

h.      When did you install your current Wi-Fi environment? The wireless
controllers were recently refreshed, new model AP’s are being purchased,
as an when older AP models become EOL these will be refreshed with newer
models.

 

5.      End User Devices:

a.      How many desktops/laptops are deployed by the Council? Approx 3800

 

b.      How many mobile devices [Phones & tablets etc] are deployed by the
council? Approx 3000

 

c.      What were the installation dates of the above desktop/laptops?
Various over 4 year period

 

d.      When is your planned (or estimated) desktop/laptop refresh date?
(Month/Year) None

 

6.      Backup, DR and BC:

a.      What device/system do you use for your daily backups (e.g tape or
disk) Disk

 

b.      What backup software do you use? Nutanix and Commvault

 

c.      How much data do you backup, in TB?  210 TB

 

d.      Do you use a third party to provide a Business Continuity service
(e.g. office workplace recovery or infrastructure ship-to-site solutions)?
No

 

e.      Does your current recovery solution meet your stakeholder’s
expectations? Yes

 

f.      Do you already backup into the cloud? No

 

g.      Do you have a documented disaster recovery & business continuity
plan in place? Yes

 

7.      Number of Physical servers? 31 Host and 12 Other Physical Boxes

 

8.      Number of virtualised servers? & Which Virtualisation platform do
you use?  470 / VMware

 

9.      Do you have a cloud strategy if so what is it? No

 

10.     Do you use Azure or Amazon Web Services? Azure & Amazon

 

11.     Do you use or are you planning to use MS O365? Yes

 

12.     Please also name all of the IT re-sellers that you work with and
buy from, as well as the frameworks utilised. Phoenix

 

13.     Do you have a Software Asset Management Policy? If so what is it?
No

 

14.     Who is responsible for your Software Asset Management? The Council
IT service

 

15.     How much did you pay in the last financial year for software
licenses? Approx. £380K

 

16.     If applicable, how many people are using Office 365? Approx. 400

 

17.     Who are your top three software vendors by revenue? Microsoft and
Adobe are our main software vendors.

 

18.     What are the contractual renewal dates for those three vendors?
Microsoft is 30/9/20, Adobe is ongoing due to licences procured in
perpetuity.

 

19.     Have you been audited by those three vendors? If so the date of
the audit. Microsoft, January 2017

 

20.     Do you currently measure software usage versus the number of
licenses purchased? Yes

 

21.     Do you use a software asset management and/or software inventory
tool? If so which one(s)? SCCM

 

22.     Are you actively moving any applications/infrastructure into a
cloud environment? If so who is responsible for this? The Council IT
service

 

23.     What is the total number of IT staff employed by the organization:
Please list and provide contact details for the IT senior management team
including CIO, IT Director and Infrastructure Architects if applicable.
Headcount 120

 

24.     Who is Head of IT? – Please provide contact details Acting Head is
Phil Welch – [1][email address]

 

25.     Who is Head of Procurement? – Please provide contact details No
such role exists at Stockport Council

 

26.     Do you have a managed/shared service with any other councils? No

 

27.     Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex). Normally Opex

 

If you are unhappy with the way we have handled your request for
information, you are entitled to ask for an internal review; however you
must do so within 40 working days of the date of this response. Any
internal review will be carried out by a senior member of staff who was
not involved with your original request. To ask for an internal review,
contact [2][email address] in the first instance.

                          

If you are unhappy with the outcome of any internal review, you are
entitled to complain to the Information Commissioner. To do so, contact:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

[3]www.ico.gov.uk

 

01625 545 745

 

Yours sincerely,

 

Danial Farooq

Freedom of Information Officer

Information Governance, Stopford House (Upper Ground South)

Stockport Metropolitan Borough Council, SK1 3XE

Tel: 0161 474 2388

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We don't know whether the most recent response to this request contains information or not – if you are Daniel Shaw please sign in and let everyone know.