Information Request
 
Thank you for your email.  This is to acknowledge receipt of your
request.  Your request will be handled by an officer who will respond
under the terms of the Freedom of Information Act 2000 or Environmental
Information Regulations 2004 as appropriate.

In some circumstances a fee may be payable and if that is the case I will
let you know. A fees notice will be issued to you, and you will be
required to pay before I will proceed to deal with your request.

You will receive the information requested within 20 working days unless
the Council does not hold the information or there is a reason for it to
be withheld. I will write to you in any event.
 
Whilst it is the Council policy to provide information wherever possible,
I need to advise you that there are a number of exemptions under the
Freedom of Information Act 2000 or Exceptions under the Environmental
Information Regulations 2004.  These may prevent the Council from
releasing all or some of the information you have asked for.   You will,
however, be informed if this is the case and we will explain why.
 
Yours sincerely,
 
Paul Mountford | Principal Performance & Intelligence Officer
South Lakeland District Council, South Lakeland House, Lowther Street,
Kendal, Cumbria LA9 4DQ
Tel: 01539 733333
Email: [1][South Lakeland District Council request email] 
Website: [2]www.southlakeland.gov.uk  
 
 

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References

Visible links
1. mailto:[South Lakeland District Council request email]
2. http://www.southlakeland.gov.uk/

Dear Daniel Shaw,

Thank you for your email. This is to acknowledge receipt of your request. Your request will be handled by an officer who will respond appropriately under the terms of the Freedom of Information Act 2000 or Environmental Information Regulations 2004.

In some circumstances a fee may be payable and if that is the case I will let you know. A fees notice will be issued to you, and you will be required to pay before I will proceed to deal with your request.

You will receive the information requested within 20 working days unless the Council does not hold the information or there is a reason for it to be withheld. I will write to you in any event.

Whilst it is the Council policy to provide information wherever possible, I need to advise you that there are a number of exemptions under the Freedom of Information Act 2000 or Exceptions under the Environmental Information Regulations 2004. These may prevent the Council from releasing all or some of the information you have asked for. You will, however, be informed if this is the case and we will explain why.

Yours sincerely,
Paul Mountford

Paul Mountford | Principle Performance and Intelligence Officer
South Lakeland District Council, South Lakeland House, Lowther Street, Kendal, Cumbria LA9 4DQ
Tel: 01539 733333 | Email: [South Lakeland District Council request email] | Website: www.southlakeland.gov.uk

South Lakeland District Council Making South Lakeland the best place to live, work and explore

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Dear Daniel Shaw,

I am writing in respect of your recent enquiry for information held by the Council under the provisions of the Freedom of Information Act. You asked the following:

1.What is your annual IT Budget for 2017, 2018 & 2019?
2.Storage:
a.What storage vendor(s) and models do you currently use?
b.What is the capacity of the storage data in TB & How much of this is utilised?
c.What were the installation dates of the above storage vendor(s)? (Month/Year)
d.When is your planned (or estimated) storage refresh date? (Month/Year)?
e.Do you have any extended warranties, if so, with which supplier?
f.What is your estimated budget for the storage refresh?
3.Server/Compute:
a.What server vendor(s) and models do you currently use?
b.What were the installation dates of the above server vendor(s)? (Month/Year)
c.When is your planned (or estimated) server refresh date? (Month/Year)
d.What is your estimated budget for the server refresh?
e.Do you have any extended warranties, if so, with which supplier?
f.Which operating systems are used?
4.Network & Security:
a.What network vendor(s) and models do you currently use?
b.What are the quantities of the Edge, Core and MP used in your network?
c.What network architecture is currently used?
d.What security solutions are being utilised?
e.What were the installation dates of the above network vendor(s)? (Month/Year)
f.When is your planned (or estimated) Network refresh date? (Month/Year)?
g.What is your estimated budget for the Network refresh?
h.When did you install your current Wi-Fi environment?
5.End User Devices:
a.How many desktops/laptops are deployed by the Council?
b.How many mobile devices [Phones & tablets etc] are deployed by the council?
c.What were the installation dates of the above desktop/laptops?
d.When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6.Backup, DR and BC:
a.What device/system do you use for your daily backups (e.g tape or disk)
b.What backup software do you use?
c.How much data do you backup, in TB?
d.Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e.Does your current recovery solution meet your stakeholder’s expectations?
f.Do you already backup into the cloud?
g.Do you have a documented disaster recovery & business continuity plan in place?
7.Number of Physical servers?
8.Number of virtualised servers? & Which Virtualisation platform do you use?
9.Do you have a cloud strategy if so what is it?
10.Do you use Azure or Amazon Web Services?
11.Do you use or are you planning to use MS O365?
12.Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13.Do you have a Software Asset Management Policy? If so what is it?
14.Who is responsible for your Software Asset Management?
15.How much did you pay in the last financial year for software licenses?
16.If applicable, how many people are using Office 365?
17.Who are your top three software vendors by revenue?
18.What are the contractual renewal dates for those three vendors?
19.Have you been audited by those three vendors? If so the date of the audit.
20.Do you currently measure software usage versus the number of licenses purchased?
21.Do you use a software asset management and/or software inventory tool? If so which one(s)?
22.Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23.What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24.Who is Head of IT? – Please provide contact details
25.Who is Head of Procurement? – Please provide contact details
26.Do you have a managed/shared service with any other councils?
27.Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

I would like to take this opportunity to apologise for the late response to your request for information. I am sorry that South Lakeland District Council did not respond to your information request within the statutory 20 working days as directed under the Freedom of Information Act 2000. I am grateful for your patience regarding this matter and I am sorry if this has caused any inconvenience to you.

In accordance with your request please see the attached document.

You are free to use any information supplied for your own personal use. However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.

If you are not satisfied with the outcome of your FOI request, you have the right to ask us to review our handling of your request. Any request for an Internal Review must be made in writing within 40 days of this response. Should you wish to request a review, please email [South Lakeland District Council request email] or write to the address below. Our Internal Review Process is available on our website.

Should you remain dissatisfied following our internal review, you can refer the matter directly to the Information Commissioner.

Further information is available from the Information Commissioner at:
Information Commissioner's Office,
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.ico.org.uk

Yours sincerely,
Paul Mountford

Paul Mountford | Principle Performance and Intelligence Officer
South Lakeland District Council, South Lakeland House, Lowther Street, Kendal, Cumbria LA9 4DQ
Tel: 01539 733333 | Email: [South Lakeland District Council request email] | Website: www.southlakeland.gov.uk

South Lakeland District Council Making South Lakeland the best place to live, work and explore

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