IT Infrastructure

Daniel Shaw made this Freedom of Information request to South Cambridgeshire District Council

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Dear South Cambridgeshire District Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

South Cambridgeshire District Council

1 Attachment

 

Dear Daniel Shaw,

RFI: 2784   (SCDC) IT Infrastructure

Thank you for your request for information. Your request below will be
forwarded to the appropriate department to answer.

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is
utilised?
c. What were the installation dates of the above storage vendor(s)?
(Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)?
(Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)?
(Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the
council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date?
(Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g.
office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s
expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan
in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you
use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the
audit.
20. Do you currently measure software usage versus the number of licenses
purchased?
21. Do you use a software asset management and/or software inventory tool?
If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud
environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization:
Please list and provide contact details for the IT senior management team
including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex).

 

We aim to respond to your request as soon as possible and within 20
working days. In the meantime if you have any questions please contact us.

Yours sincerely

Information Management Team

3C Shared Services

Telephone: 01954 713318 & 01480 388850
Email:
For South Cambridgeshire DC - [email address]
For Cambridge City Council -[email address]
For Huntingdonshire DC - [email address]

 

3C Shared Services is a strategic partnership between Cambridge City
Council, Huntingdonshire District Council and South Cambridgeshire
District Council

Appeals Process

The Council is committed to transparency and openness, and it is our
intention to comply fully with the laws that govern access to information.
If you have any cause to believe that the terms of the Freedom of
Information Act 2000 are not being met by us, please let us know in the
first instance. If you are still dissatisfied you can address your
complaint to the Information Governance Manager, who will undertake an
Internal Review of your case. Further to this you have the subsequent
option to contact the Information Commissioner’s Office.

Copyright

Provision of this information does not automatically infer the right to
copy publish or alter the information. In most cases the Council will own
the copyright of the information provided here, or the information will be
provided under the Open Government Licence (OGL), but the rights to some
information may belong to a third party and if so a re- use licence may be
required. Please contact us for advice.

South Cambridgeshire District Council

2 Attachments

Dear Daniel Shaw,

Re: Request for Information (RFI: 2784)  (SCDC) IT Infrastructure

Under the freedom of information act 2000. I write to obtain the following
information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office
workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as
well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so
which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud
environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list
and provide contact details for the IT senior management team including CIO, IT
Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex)
or ongoing operational charges (Opex).

Thank you for your request for information above, which we have dealt with under the
terms of the Freedom of Information Act 2000.

I hope the following will answer your query:

Cambridge City Council, Huntingdonshire District Council and South Cambridgeshire
District Council share their IT services as in a strategic partnership called 3C
Shared Services. As a result, some of these answers will apply to all three councils
and not Cambridge City Council separately as contracts are shared across all three.

1. What is your annual IT Budget for 2017, 2018 & 2019?
Budget Books, broken down by department, are publicly accessible on our website:
https://www.scambs.gov.uk/content/statem...
 

2. Storage:
a. What storage vendor(s) and models do you currently use?
VM Ware VSAN
b. What is the capacity of the storage data in TB & How much of this is utilised?
Total storage is 304TB with expected 3:1 compression allowing us to have 912TB
c. What were the installation dates of the above storage vendor(s)? (Month/Year)?
08/2017
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
2022
e. Do you have any extended warranties, if so, with which supplier?
No
f. What is your estimated budget for the storage refresh?
Budget Books, broken down by department, are publicly accessible on our website:
https://www.scambs.gov.uk/content/statem...

3. Server/Computer:
a. What server vendor(s) and models do you currently use?
Dell R730XD servers
b. What were the installation dates of the above server vendor(s)? (Month/Year)
08/2017
c. When is your planned (or estimated) server refresh date? (Month/Year)
2022
d. What is your estimated budget for the server refresh?
Budget Books, broken down by department, are publicly accessible on our website:
https://www.scambs.gov.uk/content/statem...
e. Do you have any extended warranties, if so, with which supplier?
No
f. Which operating systems are used?
ESXI 6.5 Windows server 2008 R2 2012 R2 2016
 

4. Network & Security:
a. What network vendor(s) and models do you currently use?
Alcatel and Cisco
b. What are the quantities of the Edge, Core and MP used in your network?
SCDC – 20E 2C
c. What network architecture is currently used?
Please clarify question – we are not sure what this refers to. Please contact:
[1][email address]
d. What security solutions are being utilised?
Avanti Anti-Virus, Juniper FireWall, Nettitude IT Health Check, Mimecast Email
e. What were the installation dates of the above network vendor(s)? (Month/Year)
04/17
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
In 5 years
g. What is your estimated budget for the Network refresh?
Budget Books, broken down by department, are publicly accessible on our website:
https://www.scambs.gov.uk/content/statem...
h. When did you install your current Wi-Fi environment?
Wifi provided by Virgin Media as part of MMS in 2013

5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
428 PCs 56 Laptops
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
0 tablets 400 phones
c. What were the installation dates of the above desktop/laptops?
We do not have any official contract/s in place with any supplier for the
procurement of PCs, Laptops or Tablets. We go to tender each time we require
additional PCs
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
Our client computing estate is based upon a 5yr ICT lifecycle

6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
Disk
b. What backup software do you use?
Veam
c. How much data do you backup, in TB?
100 TB across shared service
d. Do you use a third party to provide a Business Continuity service (e.g. office
workplace recovery or infrastructure ship-to-site solutions)?
No - In house
e. Does your current recovery solution meet your stakeholder’s expectations?
Yes
f. Do you already backup into the cloud?
No
g. Do you have a documented disaster recovery & business continuity plan in place?
Yes

7. Number of Physical servers?
40 servers across shared service

8. Number of virtualised servers? & Which Virtualisation platform do you use?
350 virtual servers VM Ware

9. Do you have a cloud strategy if so what is it?
No

10. Do you use Azure or Amazon Web Services?
Azure

11. Do you use or are you planning to use MS O365?
Yes

12. Please also name all of the IT re-sellers that you work with and buy from, as
well as the frameworks utilised.
Phoenix – through tender

13. Do you have a Software Asset Management Policy? If so what is it?
Yes Phoenix Discovery

14. Who is responsible for your Software Asset Management?
Head of IT

15. How much did you pay in the last financial year for software licenses?
All contracts and payments to suppliers in the last financial year are publicly
accessible on our website: [2]http://data.scambs.gov.uk

16. If applicable, how many people are using Office 365?
2000 across shared service after completion of consolidation

17. Who are your top three software vendors by revenue?
Microsoft / Phoenix / EACS

18. What are the contractual renewal dates for those three vendors?
All contracts and payments to suppliers in the last financial year are publicly
accessible on our website: [3]https://www.cambridge.gov.uk/open-data

19. Have you been audited by those three vendors? If so the date of the audit.
No

20. Do you currently measure software usage versus the number of licenses purchased?
Yes using Phoenix Dashboard

21. Do you use a software asset management and/or software inventory tool? If so
which one(s)?
As above

22. Are you actively moving any applications/infrastructure into a cloud
environment? If so who is responsible for this? Yes – for new applications we
consider cloud first. Decided by Head of ICT.

23. What is the total number of IT staff employed by the organization: Please list
and provide contact details for the IT senior management team including CIO, IT
Director and Infrastructure Architects if applicable.
The names of all our Heads of Service at Cambridge City Council, the areas they are
responsible for and their contact details are available on our website here:
[4]https://www.scambs.gov.uk/content/senior....

You can contact all senior officers by email using: [email address]
Please see anonymised structure chart for IT attached.

24. Who is Head of IT?
As above

25. Who is Head of Procurement?
As above

26. Do you have a managed/shared service with any other councils?
Yes – shared service

27. Do you normally purchase equipment and services as a capital investment (Cap-Ex)
or ongoing operational charges (Opex)
Cap-ex

We aim to provide a high quality service to you and hope that you are satisfied with
this response. If you have any further questions please do not hesitate to contact
us.

Yours sincerely

Information Management Team

3C Shared Services

Telephone: 01954 713318 & 01480 388850

Email:

For South Cambridgeshire DC - [email address]

For Cambridge City Council -[email address]

For Huntingdonshire DC - [email address]

3C Shared Services is a strategic partnership between Cambridge City
Council, Huntingdonshire District Council and South Cambridgeshire
District Council

Appeals Process

The Council is committed to transparency and openness, and it is our
intention to comply fully with the laws that govern access to information.
If you have any cause to believe that the terms of the FOI Act or EIR
Regulations are not being met by us, please let us know in the first
instance. If you are still dissatisfied you can address your complaint to
the Information Governance Manager who will undertake an Internal Review
of your case. Internal review requests should be submitted within two
months of the date of receipt of the response to your original request.
Further to this you have the subsequent option to contact the Information
Commissioner's Office.

Copyright

Provision of this information does not automatically infer the right to
copy publish or alter the information. In most cases the Council will own
the copyright of the information provided here, or the information will be
provided under the Open Government Licence (OGL), but the rights to some
information may belong to a third party and if so a re- use licence may be
required. Please contact us for advice.

References

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