IT Infrastructure

Response to this request is long overdue. By law, under all circumstances, Rugby Borough Council should have responded by now (details). You can complain by requesting an internal review.

Dear Rugby Borough Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

Contact Centre, Rugby Borough Council

Thank you for contacting Rugby Borough Council.
Your enquiry has been received by the Customer Service Centre.
If your enquiry is general in nature and can be dealt with by a Customer
Service Advisor, we aim to provide a full response within 2 working days. 
However, if your enquiry is complex or detailed and further internal
enquiries need to be made; your enquiry will be forwarded to the relevant
service who will aim to respond to you directly within 10 working days. 
You may also find the information you are looking for on our Rugby Borough
Council website [1]http://www.rugby.gov.uk/.
 
Alternatively, you can telephone our Customer Service Centre on 01788
533533.  Rugby Borough Council is open from 9am-5pm, Monday to Friday.
 
Regards
 
Rugby Borough Council Customer Services
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

THIS E-MAIL AND ANY ATTACHED FILES ARE CONFIDENTIAL AND MAY BE LEGALLY
PRIVILEGED.

If you have received this transmission in error or are not the addressee,
any disclosure, reproduction, copying, distribution or other dissemination
or use of this communication is strictly prohibited. The information
contained in this e-mail may be the subject of public disclosure under the
Data Protection Act 1998, Freedom of Information Act 2000 or the
Environmental Information Regulations 2004- unless legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed. Visit http://www.rugby.gov.uk for more information.

Thank you for your co-operation.

Rugby Borough Council

References

Visible links
1. http://www.rugby.gov.uk/

Rugby Borough Council

Thank you for contacting Rugby Borough Council regarding a request for
information under the Freedom of Information Act/Environmental Information
Regulations.

Your Reference Number is RBC74461674
I confirm that you will receive a formal response within 20 working days
from the date of the request in line with our FOI/EIR Procedure which can
be accessed on our website:
[1]https://www.rugby.gov.uk/info/20030/info....

Should you need to contact us again about the above enquiry please email
[email address] quoting Reference Number RBC74461674, or if
the enquiry is urgent, telephone our Customer Service Centre on 01788
533864. Lines are open between 9am and 5pm, Monday to Friday.

For future reference you may wish to report something or request a service
via our online ‘Self’ site: https://customer.rugby.gov.uk/#/module/h....

Regards

Customer Services
Rugby Borough Council

References

Visible links
1. https://www.rugby.gov.uk/info/20030/info...

Celestine Banks, Rugby Borough Council

1 Attachment

Dear Mr Shaw

 

Please find letter attached.

 

Contact Centre

Rugby Borough Council

 

 

 

 

THIS E-MAIL AND ANY ATTACHED FILES ARE CONFIDENTIAL AND MAY BE LEGALLY
PRIVILEGED.

If you have received this transmission in error or are not the addressee,
any disclosure, reproduction, copying, distribution or other dissemination
or use of this communication is strictly prohibited. The information
contained in this e-mail may be the subject of public disclosure under the
Data Protection Act 1998, Freedom of Information Act 2000 or the
Environmental Information Regulations 2004- unless legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed. Visit http://www.rugby.gov.uk for more information.

Thank you for your co-operation.

Rugby Borough Council

Sue Birch, Rugby Borough Council

1 Attachment

 

 

Sue Birch

Communications, Consultation & Information Officer

(01788) 533864

 

THIS E-MAIL AND ANY ATTACHED FILES ARE CONFIDENTIAL AND MAY BE LEGALLY
PRIVILEGED.

If you have received this transmission in error or are not the addressee,
any disclosure, reproduction, copying, distribution or other dissemination
or use of this communication is strictly prohibited. The information
contained in this e-mail may be the subject of public disclosure under the
Data Protection Act 1998, Freedom of Information Act 2000 or the
Environmental Information Regulations 2004- unless legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed. Visit http://www.rugby.gov.uk for more information.

Thank you for your co-operation.

Rugby Borough Council