Dear Amersham and Wycombe College,

Please could you provide the following information?
General
• Number of Sites
• Number of Employees
• Number of IT Staff
• Annual IT Budget

Datacentre
• Location of datacentre(s)
• Number of Servers
• Number of Windows Servers
• Number of UNIX/Linux Servers
• What operating system do you use?
• Percentage Virtualised
• Virtualisation platform
• Server Vendor
• Server Refresh Date
• Date Server Support contract ends
• Value of contract

• Volume of Data in TBs
• Storage Vendor
• Storage Refresh Date
• Date Storage support contract ends
• Value of contract

• What do you Backup to (hardware)?
• What backup software do you use?
• Backup refresh date
• Date backup support contract ends
• Value of support contract

• What networking equipment do you use in the Datacentre?
• Refresh date
• Date support contract ends
• Value of contract
• Do you use WAN optimisation?
• If so what product do you use?

Desktop
• Desktop vendor
• Number of Desktops
• Do you use VDI?
• If so what platform do you use?
• Desktop Refresh date
• Date support contract ends

Applications:
• Database vendors
• Email provider
• Number of mail boxes
• ERP Platform
• CRM Provider
• Database Archival
• Emaill Archival
• File Archival

In addition please could you provide a copy of your IT Strategy for 2015 and an Organisation chart depicting the IT department with contact names?

Thank you.

Yours faithfully,

Sue Crowe

Freedom Of Information, Amersham and Wycombe College

Dear Sarah

Thank you for your email dated 27 November requesting information about our IT infrastructure.

Your request is being dealt with under the terms of the Freedom of Information Act 2000 and will be answered within twenty working days of receipt of your email.

If you have any queries about this request, do not hesitate to contact me.

Yours sincerely

Anna Smith
Assistant Clerk to the Corporation
Working Hours : 08:30 – 14:00 Mondays to Thursdays
T. 01494 585547
E. [email address]

show quoted sections

Helen Windsor, Amersham and Wycombe College

 

Dear Sarah

 

Please find below the responses to your questions regarding our IT
infrastructure.

 

     General

     • Number of Sites - 4

     • Number of Employees - 500+

     • Number of IT Staff - 5

     • Annual IT Budget - 362K

    

     Datacentre

     • Location of datacentre(s) Amersham, Flackwell Heath, High
Wycombe         

     • Number of Servers - 22 Physical - 30 Virtual

     • Number of Windows Servers - 52

     • Number of UNIX/Linux Servers - 0

     • What operating system do you use? Windows Server 2008R2 and Windows
Server 2012R2

     • Percentage Virtualised - 50%

     • Virtualisation platform - Hyper-V

     • Server Vendor - Dell

     • Server Refresh Date - None Planned

     • Date Server Support contract ends - N/A

     • Value of contract - N/A

    

     • Volume of Data in TBs - 24TB+

     • Storage Vendor - HP

     • Storage Refresh Date - None Planned

     • Date Storage support contract ends N/A

     • Value of contract N/A

    

     • What do you Backup to (hardware)? Disk + Cloud

     • What backup software do you use? Veeam & MS DPM

     • Backup refresh date None Planned

     • Date backup support contract ends N/A

     • Value of support contract N/A

    

     • What networking equipment do you use in the Datacentre? HP

     • Refresh date - None Planned

     • Date support contract ends N/A

     • Value of contract N/A

     • Do you use WAN optimisation? No

     • If so what product do you use? N/A

    

     Desktop

     • Desktop vendor - Dell

     • Number of Desktops - 2000

     • Do you use VDI? - No

     • If so what platform do you use? N/A

     • Desktop Refresh date - None Planned

     • Date support contract ends - N/A

    

     Applications:

     • Database vendors -Microsoft SQL

     • Email provider - Microsoft Exchange

     • Number of mail boxes - 5000

     • ERP Platform - Compass Prosolution

     • CRM Provider - Compass Prosolution

     • Database Archival - N/A

     • Emaill Archival - C2C

     • File Archival - Microsoft DPM

    

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original email and should be addressed to Anna Smith, Assistant Clerk to
the Corporation ([email address]).

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 

Yours sincerely

 

Anna Smith

Assistant Clerk to the Corporation

Working Hours : 08:30 – 14:00 Mondays to Thursdays

T. 01494 585547

E. [email address]

 

 

 

show quoted sections

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org