IT Infrastructure

Daniel Shaw made this Freedom of Information request to North Somerset Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear North Somerset Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

North Somerset Council

Information request
Our reference: 1845896

--------------------------------------------------------------------------

 
 
NOTE: Please do not edit the subject line when replying to this email.
Dear Mr Shaw
 
Freedom of Information Act 2000
 
Thank you for your request regarding 'IT infrastructure', made under
the Freedom of Information Act 2000.
 
Your request has been allocated reference 1845896 and we will respond by
the 20th working day, which is on 29 May 2018.  Please quote this
reference in any correspondence with us relating to this matter.
 
Yours sincerely
  
Lynsey Wilson
Information Governance Officer
North Somerset Council
Tel: 01275 885117
Email: [email address]
Web: [1]www.n-somerset.gov.uk

References

Visible links
1. file:///tmp/www.n-somerset.gov.uk

North Somerset Council

1 Attachment

Information request
Our reference: 1845896

--------------------------------------------------------------------------

 
Dear Mr Shaw
 
Thank you for your request for information received on 27 April 2018.
 
Please find attached our response to your request.
 
Yours sincerely
  
Lynsey Wilson
Information Governance Officer
North Somerset Council
Tel: 01275 885117
Email: [email address]
Web: [1]www.n-somerset.gov.uk
 

In line with the Freedom of Information Act (2000) and the Freedom of
Information and Data Protection (Appropriate Limit and Fees) Regulations
2004, the Council reserves the right to charge for disbursements, such as
photocopying and postage. However, on this occasion no fee will be
charged.

Please note that the Freedom of Information Act only provides you with a
right of access to recorded information. Any information subject to
copyright will continue to be protected by the Copyright Designs and
Patents Act (1998). This includes information which is copyright of the
council. Disclosure of any information by the council to you does not
provide you with any rights to use or distribute the information in breach
of any copyright.

North Somerset Council now considers that it has complied with your
request. However, you have a right to appeal if you are dissatisfied with
our response. Requests for an internal review must be made in writing
within 40 calendar days of the response being issued to the requester.
When requesting an internal review, please include your reference number,
the date of your original request and your contact details. Please also
include an explanation of why you are dissatisfied with our response.
Requests for an internal review should be sent to:

Information Governance Team
North Somerset Council
Town Hall
Walliscote Grove Road
Weston-super-Mare
BS23 1UJ

or emailed to [2][North Somerset Council request email]

If you are not satisfied with the outcome of our internal review you can
then contact the information commissioner's office:

telephone: 0303 123 1113
email: [3][email address]
address: Information Commissioner's Office
 Wycliffe House
 Water Lane
 Wilmslow
 Cheshire
 SK9 5AF
NOTE: Please do not edit the subject line when replying to this email.

References

Visible links
1. file:///tmp/www.n-somerset.gov.uk
2. mailto:[North Somerset Council request email]
3. mailto:[email address]