IT Infrastructure

Response to this request is long overdue. By law, under all circumstances, Hart District Council should have responded by now (details). You can complain by requesting an internal review.

Dear Hart District Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

FOI User, Hart District Council

This is an automated response to thank you for your email which has just
been received

We aim to respond to your email promptly.If you have access to the
internet you may wish to see if your enquiry can be dealt with online
at [1]www.hart.gov.uk.  

Barbara Williams
FOI Co-Ordinator
Hart District Council
Harlington Way
Fleet
GU51 4AE
01252 774222

References

Visible links
1. http://www.hart.gov.uk/

FOI User, Hart District Council

Hello Daniel

I acknowledge receipt of your request for information under the Freedom of
Information Act 2000 received on 13th April 2018. Assuming we hold this
information I will endeavour to supply the data to you as soon as possible
but no later than 10th May 2018.

I will advise you as soon as possible if we do not hold this information
or if there are exemptions to be considered and/or any costs for providing
the information. Please quote the above reference in any communication
regarding this request.
Regards

Barbara Williams
FOI Co-Ordinator
Hart District Council
Harlington Way
Fleet
GU51 4AE

Please consider completing our short [1]Customer Feedback Form so that we
know how we handled your query and can continue to improve the service
that we provide. 

--------------------------------------------------------------------------

From: Daniel Shaw <[FOI #477552 email]>
Sent: 13 April 2018 10:14
To: FOI User
Subject: Freedom of Information request - IT Infrastructure
 
Dear Hart District Council,

Under the freedom of information act 2000. I write to obtain the following
information about the organisations information technology infrastructure
equipment:

1.      What is your annual IT Budget for 2017, 2018 & 2019?
2.      Storage:
a.      What storage vendor(s) and models do you currently use?
b.      What is the capacity of the storage data in TB & How much of this
is utilised?
c.      What were the installation dates of the above storage vendor(s)?
(Month/Year)
d.      When is your planned (or estimated) storage refresh date?
(Month/Year)?
e.      Do you have any extended warranties, if so, with which supplier?
f.      What is your estimated budget for the storage refresh?
3.      Server/Compute:
a.      What server vendor(s) and models do you currently use?
b.      What were the installation dates of the above server vendor(s)?
(Month/Year)
c.      When is your planned (or estimated) server refresh date?
(Month/Year)
d.      What is your estimated budget for the server refresh?
e.      Do you have any extended warranties, if so, with which supplier?
f.      Which operating systems are used?
4.      Network & Security:
a.      What network vendor(s) and models do you currently use?
b.      What are the quantities of the Edge, Core and MP used in your
network?
c.      What network architecture is currently used?
d.      What security solutions are being utilised?
e.      What were the installation dates of the above network vendor(s)?
(Month/Year)
f.      When is your planned (or estimated) Network refresh date?
(Month/Year)?
g.      What is your estimated budget for the Network refresh?
h.      When did you install your current Wi-Fi environment?
5.      End User Devices:
a.      How many desktops/laptops are deployed by the Council?
b.      How many mobile devices [Phones & tablets etc] are deployed by the
council?
c.      What were the installation dates of the above desktop/laptops?
d.      When is your planned (or estimated) desktop/laptop refresh date?
(Month/Year)
6.      Backup, DR and BC:
a.      What device/system do you use for your daily backups (e.g tape or
disk)
b.      What backup software do you use?
c.      How much data do you backup, in TB?
d.      Do you use a third party to provide a Business Continuity service
(e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e.      Does your current recovery solution meet your stakeholder’s
expectations?
f.      Do you already backup into the cloud?
g.      Do you have a documented disaster recovery & business continuity
plan in place?
7.      Number of Physical servers?
8.      Number of virtualised servers? & Which Virtualisation platform do
you use?
9.      Do you have a cloud strategy if so what is it?
10.     Do you use Azure or Amazon Web Services?
11.     Do you use or are you planning to use MS O365?
12.     Please also name all of the IT re-sellers that you work with and
buy from, as well as the frameworks utilised.
13.     Do you have a Software Asset Management Policy? If so what is it?
14.     Who is responsible for your Software Asset Management?
15.     How much did you pay in the last financial year for software
licenses?
16.     If applicable, how many people are using Office 365?
17.     Who are your top three software vendors by revenue?
18.     What are the contractual renewal dates for those three vendors?
19.     Have you been audited by those three vendors? If so the date of
the audit.
20.     Do you currently measure software usage versus the number of
licenses purchased?
21.     Do you use a software asset management and/or software inventory
tool? If so which one(s)?
22.     Are you actively moving any applications/infrastructure into a
cloud environment? If so who is responsible for this?
23.     What is the total number of IT staff employed by the organization:
Please list and provide contact details for the IT senior management team
including CIO, IT Director and Infrastructure Architects if applicable.
24.     Who is Head of IT? – Please provide contact details
25.     Who is Head of Procurement? – Please provide contact details
26.     Do you have a managed/shared service with any other councils?
27.     Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #477552 email]

Is [Hart District Council request email] the wrong address for Freedom of Information requests
to Hart District Council? If so, please contact us using this form:
[2]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[3]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[4]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. http://www.hart.gov.uk/hart-district-cou...
2. https://www.whatdotheyknow.com/change_re...
3. https://www.whatdotheyknow.com/help/offi...
4. https://www.whatdotheyknow.com/help/ico-...