IT Infrastructure

Daniel Shaw made this Freedom of Information request to Bath and North East Somerset Council

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Dear Bath and North East Somerset Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

Information Governance, Bath and North East Somerset Council

Dear Mr Shaw,

 

Freedom of Information Act 2000

 

Thank you for your recent request for information. Your request is being
dealt with under the Freedom of Information Act 2000.

 

Under the Freedom of Information Act 2000 a public authority has 20
working days to respond to a request.  Accordingly you will receive our
full response in due course.

 

Yours sincerely,

 

Information Governance Team

Risk and Assurance Services

Bath & North East Somerset Council

Telephone: 01225 396658

[1]www.bathnes.gov.uk

 

Bath & North East Somerset – The place to live, work and visit 

 

Please consider the environment before printing this email.

 

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Information Governance, Bath and North East Somerset Council

1 Attachment

Dear Mr Shaw,

 

Thank you for your recent request for information. Please find enclosed
the information you are entitled to receive under the (legislation).

 

I trust that we have answered your queries, however if you have any
further questions please do not hesitate to contact us.

 

If you are unhappy with the response to your request, you may ask for an
internal review within 40 working days of receipt of this request. Please
contact the Divisional Director – Risk and Assurance Services, Mr Jeff
Wring at the Guildhall, High St, Bath BA1 5AW
[1]mailto:[email address].

 

If you are not content with the outcome of the internal review, you have
the right to appeal directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF [2]www.ico.org.uk

 

Please refer to the disclaimer regarding reuse which can be found on the
Council website at:

[3]http://www.bathnes.gov.uk/services/your-...

 

Yours sincerely

 

 

Information Governance Team

Risk and Assurance Services

Bath & North East Somerset Council

Telephone: 01225 396658

[4]www.bathnes.gov.uk

 

Bath & North East Somerset – The place to live, work and visit

 

Please consider the environment before printing this email

 

 

 

From:    Daniel Shaw <[FOI #470562 email]>

Sent:     13 March 2018 17:13

To:          Information Governance

Subject:               Freedom of Information request - IT Infrastructure

 

 

Dear Bath and North East Somerset Council,

 

Under the freedom of information act 2000. I write to obtain the following
information about the

organisations information technology infrastructure equipment:

 

1.            What is your annual IT Budget for 2017, 2018 & 2019?

2.            Storage:

a.            What storage vendor(s) and models do you currently use?

b.            What is the capacity of the storage data in TB & How much of
this is utilised?

c.             What were the installation dates of the above storage
vendor(s)? (Month/Year)

d.            When is your planned (or estimated) storage refresh date?
(Month/Year)?

e.            Do you have any extended warranties, if so, with which
supplier?

f.             What is your estimated budget for the storage refresh?

3.            Server/Compute:

a.            What server vendor(s) and models do you currently use?

b.            What were the installation dates of the above server
vendor(s)? (Month/Year)

c.             When is your planned (or estimated) server refresh date?
(Month/Year)

d.            What is your estimated budget for the server refresh?

e.            Do you have any extended warranties, if so, with which
supplier?

f.             Which operating systems are used?

4.            Network & Security:

a.            What network vendor(s) and models do you currently use?

b.            What are the quantities of the Edge, Core and MP used in
your network?

c.             What network architecture is currently used?

d.            What security solutions are being utilised?

e.            What were the installation dates of the above network
vendor(s)? (Month/Year)

f.             When is your planned (or estimated) Network refresh date?
(Month/Year)?

g.            What is your estimated budget for the Network refresh?

h.            When did you install your current Wi-Fi environment?

5.            End User Devices:

a.            How many desktops/laptops are deployed by the Council?

b.            How many mobile devices [Phones & tablets etc] are deployed
by the council?

c.             What were the installation dates of the above
desktop/laptops?

d.            When is your planned (or estimated) desktop/laptop refresh
date? (Month/Year)

6.            Backup, DR and BC:

a.            What device/system do you use for your daily backups (e.g
tape or disk)

b.            What backup software do you use?

c.             How much data do you backup, in TB?

d.            Do you use a third party to provide a Business Continuity
service (e.g. office workplace recovery

or infrastructure ship-to-site solutions)?

e.            Does your current recovery solution meet your stakeholder’s
expectations?

f.             Do you already backup into the cloud?

g.            Do you have a documented disaster recovery & business
continuity plan in place?

7.            Number of Physical servers?

8.            Number of virtualised servers? & Which Virtualisation
platform do you use?

9.            Do you have a cloud strategy if so what is it?

10.          Do you use Azure or Amazon Web Services?

11.          Do you use or are you planning to use MS O365?

12.          Please also name all of the IT re-sellers that you work with
and buy from, as well as the

frameworks utilised.

13.          Do you have a Software Asset Management Policy? If so what is
it?

14.          Who is responsible for your Software Asset Management?

15.          How much did you pay in the last financial year for software
licenses?

16.          If applicable, how many people are using Office 365?

17.          Who are your top three software vendors by revenue?

18.          What are the contractual renewal dates for those three
vendors?

19.          Have you been audited by those three vendors? If so the date
of the audit.

20.          Do you currently measure software usage versus the number of
licenses purchased?

21.          Do you use a software asset management and/or software
inventory tool? If so which one(s)?

22.          Are you actively moving any applications/infrastructure into
a cloud environment? If so who is

responsible for this?

23.          What is the total number of IT staff employed by the
organization: Please list and provide

contact details for the IT senior management team including CIO, IT
Director and Infrastructure

Architects if applicable.

24.          Who is Head of IT? – Please provide contact details

25.          Who is Head of Procurement? – Please provide contact details

26.          Do you have a managed/shared service with any other councils?

27.          Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing

operational charges (Opex).

 

Yours faithfully,

 

Daniel Shaw

References

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