IT Infrastructure

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Dear Basildon Borough Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

Basildon Council, Email Notification, Basildon Borough Council

1 Attachment

This email is an acknowledgement of your Legal Information
Support Request submitted on 14/03/2018. A notification will be sent to
your email address by 13/04/2018 to inform you of the outcome.

To save you time in the future, why not Do it Online. You can now use our
[1]online form to let us know of future Legal Information Support
requests.

Thank you

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Basildon Council, Email Notification, Basildon Borough Council

2 Attachments

Dear Mr D Shaw

I refer to your Freedom of Information request submitted on 14/03/2018.

I have attached the information you have requested

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision
you should write to:  [1][Basildon Borough Council request email]

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally the ICO
cannot make a decision unless you have exhausted the complaints procedure
first. The ICO can be contacted at The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SKP 5AF

Please remember to quote the reference number above in any future
communications

You will be unable to reply to this email. If you wish to contact us
please email [Basildon Borough Council request email].

Yours sincerely

Peter Samuels

Legal Information Support Team

[2][IMG]

This message does not necessarily reflect the views, opinions, policies or
procedures of Basildon Borough Council or its partners and does not give
rise to any contract, undertaking or agreement. eMail is not a secure form
of communication. Every effort has been made to ensure that this message
has been correctly addressed. It and any associated file(s) may contain
privileged or confidential information or details intended only for the
sender and the intended recipient. If this message is received by anyone
other than the intended recipient please delete the message and any
associated file(s) and destroy any printed copy. Please notify the sender
by a return e-mail or telephone and make them aware that the message has
been received by someone other than the intended recipient. If the subject
line of this email begins PER: then the email is a personal one and is the
personal responsibility of the sender and not Basildon Borough Council or
its partners.

References

Visible links
1. mailto:[Basildon Borough Council request email]
2. http://www.basildon.gov.uk/