Dear Richmond upon Thames Borough Council,
Under the freedom of information act I would like the following:

1) ICT Team structure including name, email and any contact details from CIO, IT Director IT Manager, IT Infrastructure Manager.
2) ICT strategy for the next 5 years.
3) Name of all your IT Res-seller's you work with and buy from.

I also require the following information:
- What is your annual IT Infrastructure Budget for 2016 & 2017?
- What storage vendor(s) and model do you currently use?
- When was the installation date of above storage vendor(s)?
- When is your planned (or estimated) storage refresh date? (Month/year)
- What is your estimated budget for the refresh?
- What date does your storage support contract end? (Month/year)
- What is the value of your storage support contract?
- What is the capacity of the storage data in TB?

- What compute vendor(s) (Servers) and model do you currently use?
- Number of servers?
- What operating system(s) do you use?
- What percentage is virtualised?
- Virtualisation platform?
- When is your planned (or estimated) compute refresh date? (Month/year)
- When does your compute support contract end? (Month/year)
- What is the value of the compute support contract?
- Do you have a cloud strategy if so what is it?
- Do you use Azure or Amazon Web Services?
- Do you have a VDI infrastructure - Y/N If No do you plan to?
-What IT product/renewal is the most expensive and would you like to save/cut costs

3) Desktop/Laptops:
What Brand do you use
Total number
When is upgrade/refresh

- If you outsource your IT works, please provide who it is with, contact details and when the contract started and ends

Yours faithfully,

Jay Rouf

FOI, Richmond upon Thames Borough Council

Handle as: Official

Our Ref: L/KU/richmond20765

 

Dear Jay Rouf

Thank you for your request for information received on 12 May 2017.

Your request is being considered and the information will be provided
within the 20 working day statutory timescale, this is subject to the
information not being exempt or containing reference to any third party.

The Freedom of Information Act 2000 defines a number of exemptions, if any
of these exemptions apply to the information you have requested then the
information may not be released. You will be informed if this is the case
along with details of your right to appeal.

The application of an exemption may mean that the information you have
requested may take longer to provide than the 20 working day limit. If
this is the case you will be notified in writing along with the additional
time required to consider your application.

If the information you have requested contains references to a third party
then they may have to be consulted before the information can be released.
If this is the case you will be notified in writing.

If you have any queries please contact us.

Regards

 

FOI Team

 

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FOI, Richmond upon Thames Borough Council

Handle as: Official

Our Ref: KU/richmond20765

 

Dear Jay Rouf,

 

Your request for information which was received on 12^th May 2017 has been
considered.

 

Please find our response below.

 

 

1)    ICT Team structure including name, email and any contact details
from CIO, IT Director IT Manager, IT Infrastructure Manager.

 

David Tidey, Head of IT, [1][email address]

 

 

2)    ICT strategy for the next 5 years.

 

Attached.

 

3)    Name of all your IT Res-seller's you work with and buy from.

 

Details of all Council transactions can be found here:
[2]http://www.richmond.gov.uk/budgets_and_s...

 

 

I also require the following information:

- What is your annual IT Infrastructure Budget for 2016 & 2017?

 

In 2016 and 2017 the infrastructure budget was included in the cost of the
outsourcing contract with Serco.

 

- What storage vendor(s) and model do you currently use?

 

EMC VNX

 

- When was the installation date of above storage vendor(s)?

 

2013

 

- When is your planned (or estimated) storage refresh date? (Month/year)

 

2018

 

- What is your estimated budget for the refresh?

 

£100k

 

- What date does your storage support contract end? (Month/year)

 

08/2017

 

- What is the value of your storage support contract?

 

Purchased 5 years support up front.

 

- What is the capacity of the storage data in TB?

 

Approx. 80TB

 

- What compute vendor(s) (Servers) and model do you currently use?

 

Mainly HP

 

- Number of servers?

 

44

 

- What operating system(s) do you use?

 

Mainly Windows 2008/12

 

- What percentage is virtualised?

 

80%

 

- Virtualisation platform?

 

VmWare

 

- When is your planned (or estimated) compute refresh date? (Month/year)

 

Various

 

- When does your compute support contract end? (Month/year)

 

Support purchased with the equipment – so not separate

 

- What is the value of the compute support contract?

 

See above

 

- Do you have a cloud strategy if so what is it?

 

Tentative move to the cloud

 

- Do you use Azure or Amazon Web Services?

 

Azure

 

- Do you have a VDI infrastructure - Y/N If No do you plan to?

 

Yes

 

-What IT product/renewal is the most expensive and would you like to
save/cut costs

 

None

 

 

3) Desktop/Laptops:

What Brand do you use

 

Lenovo

 

Total number

 

1560

 

When is upgrade/refresh

 

Rolling programme

 

- If you outsource your IT works, please provide who it is with, contact
details and when the contract started and ends

 

N/A

 

 

I hope you are satisfied with this response.

 

If you are dissatisfied please let us know in writing, setting out your
reasons why and send to:

 

FOI & Complaints Manager

FOI & Complaints Team

3rd Floor Civic Centre

44 York Street

Twickenham

TW1 3BZ

E-mail: [3][Richmond upon Thames Borough Council request email]

 

--------------------------------------------------------------------------

If you have received this message in error you must not print, copy, use
or disclose the contents, but must delete it from your system and inform
the sender of the error. You should be aware that all emails received and
sent by the London Boroughs of Richmond and Wandsworth Councils may be
stored or monitored, or disclosed to authorised third parties, in
accordance with relevant legislation.

References

Visible links
1. mailto:[email address]
2. http://www.richmond.gov.uk/budgets_and_s...
3. mailto:[Richmond upon Thames Borough Council request email]

FOI, Richmond upon Thames Borough Council

1 Attachment

Handle as: Official

 

Our Ref: KU/richmond20765

 

Dear Jay Rouf,

 

Please find the attachment attached.

 

Kind regards,

Kam Ubhi

Admin Officer, FOI & DPA Team

Serving Richmond and Wandsworth Councils

020 8891 7302  [mobile number]

[1][email address]

[2]www.richmond.gov.uk / [3]www.wandworth.gov.uk

 

From: Kam Ubhi On Behalf Of FOI
Sent: 02 June 2017 11:17
To: '[FOI #406229 email]'
Subject: Request for information under the Freedom of Information Act
2000/ Environmental Information Regulations 2004

 

Handle as: Official

 

Our Ref: KU/richmond20765

 

Dear Jay Rouf,

 

Your request for information which was received on 12^th May 2017 has been
considered.

 

Please find our response below.

 

 

1)    ICT Team structure including name, email and any contact details
from CIO, IT Director IT Manager, IT Infrastructure Manager.

 

David Tidey, Head of IT, [4][email address]

 

 

2)    ICT strategy for the next 5 years.

 

Attached.

 

3)    Name of all your IT Res-seller's you work with and buy from.

 

Details of all Council transactions can be found here:
[5]http://www.richmond.gov.uk/budgets_and_s...

 

 

I also require the following information:

- What is your annual IT Infrastructure Budget for 2016 & 2017?

 

In 2016 and 2017 the infrastructure budget was included in the cost of the
outsourcing contract with Serco.

 

- What storage vendor(s) and model do you currently use?

 

EMC VNX

 

- When was the installation date of above storage vendor(s)?

 

2013

 

- When is your planned (or estimated) storage refresh date? (Month/year)

 

2018

 

- What is your estimated budget for the refresh?

 

£100k

 

- What date does your storage support contract end? (Month/year)

 

08/2017

 

- What is the value of your storage support contract?

 

Purchased 5 years support up front.

 

- What is the capacity of the storage data in TB?

 

Approx. 80TB

 

- What compute vendor(s) (Servers) and model do you currently use?

 

Mainly HP

 

- Number of servers?

 

44

 

- What operating system(s) do you use?

 

Mainly Windows 2008/12

 

- What percentage is virtualised?

 

80%

 

- Virtualisation platform?

 

VmWare

 

- When is your planned (or estimated) compute refresh date? (Month/year)

 

Various

 

- When does your compute support contract end? (Month/year)

 

Support purchased with the equipment – so not separate

 

- What is the value of the compute support contract?

 

See above

 

- Do you have a cloud strategy if so what is it?

 

Tentative move to the cloud

 

- Do you use Azure or Amazon Web Services?

 

Azure

 

- Do you have a VDI infrastructure - Y/N If No do you plan to?

 

Yes

 

-What IT product/renewal is the most expensive and would you like to
save/cut costs

 

None

 

 

3) Desktop/Laptops:

What Brand do you use

 

Lenovo

 

Total number

 

1560

 

When is upgrade/refresh

 

Rolling programme

 

- If you outsource your IT works, please provide who it is with, contact
details and when the contract started and ends

 

N/A

 

 

I hope you are satisfied with this response.

 

If you are dissatisfied please let us know in writing, setting out your
reasons why and send to:

 

FOI & Complaints Manager

FOI & Complaints Team

3rd Floor Civic Centre

44 York Street

Twickenham

TW1 3BZ

E-mail: [6][Richmond upon Thames Borough Council request email]

 

--------------------------------------------------------------------------

If you have received this message in error you must not print, copy, use
or disclose the contents, but must delete it from your system and inform
the sender of the error. You should be aware that all emails received and
sent by the London Boroughs of Richmond and Wandsworth Councils may be
stored or monitored, or disclosed to authorised third parties, in
accordance with relevant legislation.

References

Visible links
1. mailto:[email address]
2. http://www.richmond.gov.uk/
3. http://www.wandworth.gov.uk/
4. mailto:[email address]
5. http://www.richmond.gov.uk/budgets_and_s...
6. mailto:[Richmond upon Thames Borough Council request email]

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