We don't know whether the most recent response to this request contains information or not – if you are Sarah please sign in and let everyone know.

IT Infrastructure

We're waiting for Sarah to read a recent response and update the status.

Dear University of Reading,

Please could you provide the following information?

General
· The number of Sites
· The number of Employees
· The number of IT Staff
· The amount of the annual IT budget
Desktop
· The number of Desktops?
· Do you use VDI?
· If so what platform do you use?
· When is the desktop Refresh date?
· When is the date support contract ends?
· When is the VDI refresh date (if relevant)?

 Datacentre
· The number of Windows Servers?
· The number of UNIX/Linux Servers?
· What technology is the server platform?
· What technology is the virtualisation platform?
· What operating system do you use?
· What is the virtualisation refresh dates?
· What percentage of the environment is Virtualised?
· When is the server Refresh Date?
· What is the value of contract?
· Where are the datacentres?

· What is the volume of Data in TBs
· Which storage vendor/manufacturer do you use?
· Do you use Storage Virtualisation?
· When is the Storage Refresh Date?
· When does the Storage Support contract end?
· What is the value of contract?
 
• What is the Tape vendor branch used?
• Do you use disk backup?
• What backup software do you use?
• When is the Backup refresh date?
• What is the value of support contract?
• When is the Disaster Recovery contract renewal date?
 
• Which network vendor is used?
• What is the network speed?
• What storage network is used?
• When is the network refresh date?
• What Is the value of the contract?
• Do you use WAN optimisation?
• If so what product do you use?
• Network virtualisation?
  
Applications
· What are the Database vendors used?
· What is the Email provider used?
· What is the CRM Provider used?
· What is the ERP Platform used?
· What is the Database Archival used?
· What is the Email Archival used?
· What is the File Archival used?

Cloud
· Are you using or are interested in AWS/Google or Azure for cloud services?
· Do you use any Cloud File Storage? If so, what?
· What automation tools do you use?
· Do you outsource?
· When is the Outsource contract renewal date?
 
In addition please could you provide a copy of your IT Strategy for 2017 and an Organisation chart depicting the IT department with contact names?

Yours faithfully,

Sue

IMPS, University of Reading

Dear Sue

This is to acknowledge receipt of your request for information below and to let you know it is being processed.

We'll get back to you as soon as we can, but in any case within 20 working days from 06/03/2017.

In the meantime, if you wish to add any further details or check on progress, please reply to this message, without altering the 'Subject:' line, so that we can track your input and respond promptly.

Yours sincerely,

Sinead Latham

Information Management & Policy Services (IMPS), University of Reading, Whiteknights, Reading, RG6 6AH
t: +44 (0)118 378 8981 www.reading.ac.uk/foia

show quoted sections

IMPS, University of Reading

1 Attachment

Dear Sue,
 
We have completed the compilation of information in response to your
request.
 
We can confirm that we do hold the information specified in your request.
Our responses are given below each limb of your request and attached.
 
We are required to include details of our complaints procedures, including
your rights to apply to the Information Commissioner.  The procedure is
detailed in our Freedom of Information and Environmental Information
Regulations policy on the web at
[1]www.reading.ac.uk/freedom-of-information-policy
 
If we are unable to resolve any complaint, you can complain to the
Information Commissioner, the independent body who oversees the access to
information regimes:
 
Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
Email: [2][email address]
 
Yours sincerely
 
 
Rebecca Daniells
IMPS Officer
 
Information Management & Policy Services (IMPS), University of Reading,
Whiteknights, Reading, RG6 6AH
[3][University of Reading request email]    t: +44 (0)118 378 8981   
[4]www.reading.ac.uk/foia
 
 
 
 

show quoted sections

Dear IMPS,

Could you please tell me what "Our responses are given below each limb of your request and attached." means?

Yours sincerely,

Sue

IMPS, University of Reading

Dear Sue

Please be advised that our responses to your FOI are provided under each separate question of your request. We also attached a document to answer limb 'Organisation chart depicting the IT department', this attachment is called: IMPS#01855_IT_Organisational_Chart.

We have checked the website What Do They Know and our response has the answers and attachment to your request, but if you would like to provide an alternative email address we can send our response to that address too.

Kind regards,

Sinead Latham

Information Management & Policy Services (IMPS), University of Reading, Whiteknights, Reading, RG6 6AH
t: +44 (0)118 378 8981 www.reading.ac.uk/foia

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Sarah please sign in and let everyone know.

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org