IT Information

The request was partially successful.

Dear Southampton Solent University,

Please could you provide the following information?
General
• Number of Sites
• Number of Employees
• Number of IT Staff
• Annual IT Budget

Datacentre
• Location of datacentre(s)
• Number of Servers
• Number of Windows Servers
• Number of UNIX/Linux Servers
• What operating system do you use?
• Percentage Virtualised
• Virtualisation platform(s)
• Server Vendor
• Server Refresh Date
• Date Server Support contract ends
• Value of contract

• Volume of Data in TBs
• Storage Vendor
• Storage Refresh Date
• Date Storage support contract ends
• Value of contract

• What do you Backup to (hardware)?
• What backup software do you use?
• Backup refresh date
• Date backup support contract ends
• Value of support contract

• What networking equipment do you use in the Datacentre?
• Refresh date
• Date support contract ends
• Value of contract
• Do you use WAN optimisation?
• If so what product do you use?

Desktop
• Desktop vendor
• Number of Desktops
• Do you use VDI?
• If so what platform do you use?
• Desktop Refresh date
• Date support contract ends

Applications:
• Database vendors
• Email provider
• Number of mail boxes
• ERP Platform
• CRM Provider
• Database Archival
• Email Archival
• File Archival

In addition please could you provide a copy of your IT Strategy for
2016 and an Organisation chart depicting the IT department with
contact names?

Yours faithfully,

Jim Thompson

Freedom of Information, Solent University, Southampton

Dear Sir/Madam,

Re: Request for information under the Freedom of Information Act 2000
Thank you for your request for information, received by Southampton Solent University on 29 March 2016.

Your request will be considered and you will receive the information requested within the statutory timescale of 20 working days, as defined by the Freedom of Information Act 2000, subject to the information not being exempt.

Kind Regards,

Eleni Zenonos

________________________________________
From: Jim Thompson <[FOI #325071 email]>
Sent: 29 March 2016 11:52
To: Freedom of Information
Subject: Freedom of Information request - IT Information

Dear Southampton Solent University,

Please could you provide the following information?
General
• Number of Sites
• Number of Employees
• Number of IT Staff
• Annual IT Budget

Datacentre
• Location of datacentre(s)
• Number of Servers
• Number of Windows Servers
• Number of UNIX/Linux Servers
• What operating system do you use?
• Percentage Virtualised
• Virtualisation platform(s)
• Server Vendor
• Server Refresh Date
• Date Server Support contract ends
• Value of contract

• Volume of Data in TBs
• Storage Vendor
• Storage Refresh Date
• Date Storage support contract ends
• Value of contract

• What do you Backup to (hardware)?
• What backup software do you use?
• Backup refresh date
• Date backup support contract ends
• Value of support contract

• What networking equipment do you use in the Datacentre?
• Refresh date
• Date support contract ends
• Value of contract
• Do you use WAN optimisation?
• If so what product do you use?

Desktop
• Desktop vendor
• Number of Desktops
• Do you use VDI?
• If so what platform do you use?
• Desktop Refresh date
• Date support contract ends

Applications:
• Database vendors
• Email provider
• Number of mail boxes
• ERP Platform
• CRM Provider
• Database Archival
• Email Archival
• File Archival

In addition please could you provide a copy of your IT Strategy for
2016 and an Organisation chart depicting the IT department with
contact names?

Yours faithfully,

Jim Thompson

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Freedom of Information, Solent University, Southampton

2 Attachments

Dear Sir/Madam,

 

Re: Request for information under the Freedom of Information Act 2000.

 

Thank you for your request for information received by Southampton Solent
University on the 29 March 2016. Please find the University’s response
below:

 

Please could you provide the following information?

 

General

 

• Number of Sites

2

 

• Number of Employees

1717

 

• Number of IT Staff

70

 

• Annual IT Budget

The University has considered this part of the request, and has found the
information to be exempt under Section 43(2) of the Freedom of Information
Act, where disclosure of this information would be likely to prejudice the
commercial interests of the University. The University has also found the
information to be exempt under Section 36 of the Freedom of Information
Act 2000, where disclosure could jeopardise the workings of the
University.

 

Datacentre

 

• Location of datacentre(s)

East Park Terrace, Southampton

Brunel Way, Titchfield, Fareham

 

• Number of Servers

Approx. 500

 

• Number of Windows Servers

Approx. 300

 

• Number of UNIX/Linux Servers

Approx. 200

 

• What operating system do you use?

Windows Server, SUSE Linux, RedHat Enterprise

 

• Percentage Virtualised

Approx. 75%

 

• Virtualisation platform(s)

VMware

 

• Server Vendor

Dell

 

• Server Refresh Date

Spread throughout the year as warranties expire

 

• Date Server Support contract ends

N/A as all servers are purchased with at least 3 years warranty upfront.

 

• Value of contract

N/A

 

• Volume of Data in TBs

Approx. 210

 

• Storage Vendor

Dell Compellent

 

• Storage Refresh Date

Nov 2016

 

• Date Storage support contract ends

N/A - purchased 5 years warranty upfront

 

• Value of contract

N/A

 

• What do you Backup to (hardware)?

Dell servers with disk storage expansion shelves

 

• What backup software do you use?

Tivoli Storage Manager

 

• Backup refresh date

As and when warranties expire.

 

• Date backup support contract ends

Mar 2017

 

• Value of support contract

The University has considered the request and found the information to be
exempt under section 43(2) of the Freedom of Information Act, where
disclosure of this information would prejudice the commercial interests of
the University and its partner.

 

• What networking equipment do you use in the Datacentre?

Enterasys (now Extreme)

 

• Refresh date

Throughout the year

 

• Date support contract ends

Jan 2017

 

• Value of contract

The University has considered the request and found the information to be
exempt under section 43(2) of the Freedom of Information Act, where
disclosure of this information would prejudice the commercial interests of
the University and its partner.

 

• Do you use WAN optimisation?

No

 

• If so what product do you use?

N/A

 

Desktop

 

• Desktop vendor

Dell, HP and Apple

 

• Number of Desktops

4862 PCs and 1169 Macs

 

• Do you use VDI?

Not currently but is being considered for the future

 

• If so what platform do you use?

N/A

 

• Desktop Refresh date

Throughout the year

 

• Date support contract ends

N/A

 

Applications:

 

• Database vendors

Oracle and Microsoft SQLServer

 

• Email provider

Microsoft Office365

 

• Number of mail boxes

13500

 

• ERP Platform

Northgate Arinso ResourceLink

 

Access Accounting Dimensions

 

• CRM Provider

Microsoft Dynamics

 

• Database Archival

N/A

 

• Email Archival

N/A

 

• File Archival

N/A

 

In addition please could you provide a copy of your IT Strategy for 2016
and an Organisation chart depicting the IT department with contact names?

 

Please see the University’s ICT Organisation chart and ICT strategy
attached.

 

If you are dissatisfied with the handling of your request, please contact
the University’s Clerk of Governors, Southampton Solent University, East
Park Terrace, Southampton SO14 0YN, e-mail:
[1][Solent University request email] for an internal review.  Please note
that this does not affect you right to appeal to the Information
Commissioner’s Office ([2]www.ico.gov.uk) should you remain dissatisfied
with the University’s response.

 

Yours sincerely,

 

​Sati Sidhu

Information & Compliance Officer

 

 

 

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