IT Incident Response Plan

Ibrahim made this Freedom of Information request to City University London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear City University London,

Please provide a copy of any IT incident response plans created, relating to IT incidents/outages/faults experienced in the past 5 years.

In addition please provide a copy of any major IT incident mitigation plans and risk analysis reports.

Yours faithfully,

Ibrahim

King, James, City University London

Dear Ibrahim,

Thank you for your information request which is being handled under the Freedom of Information Act.

Your request:

Please provide a copy of any IT incident response plans created, relating to IT incidents/outages/faults experienced in the past 5 years.

In addition please provide a copy of any major IT incident mitigation plans and risk analysis reports.

We will respond in 20 working days.

James King

King, James, City University London

Dear Ibrahim,

To make a valid Freedom of Information request you must supply your full name. In order for us to supply the information you have requested please state your full name.

We will not process this request further without your full name.

James King

Dear King, James,

Apologies I thought I did include it, my full name is Ibrahim Güney

Yours sincerely,

Ibrahim

Sesay, Saidu, City University London

2 Attachments

Dear Ibrahim Güney,

Thank you for your request for information (see below) received on
20/10/2017.

 

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.

Please contact me if you have any queries, quoting reference number
2017/219.

 

Dear City University London,

 

Please provide a copy of any IT incident response plans created, relating
to IT incidents/outages/faults experienced in the past 5 years.

 

In addition please provide a copy of any major IT incident mitigation
plans and risk analysis reports.

 

Yours faithfully,

 

Ibrahim

 

                            Yours Sincerely,

Saidu Sesay

Information
Compliance
Officer,
Information
Technology

City, University
[1]cid:image001.png@01D2FA28.E16145D0 of London

Northampton
Square

London EC1V 0HB

T: +44 (0)20 7040
8224

[2]www.city.ac.uk

 

Have you received outstanding service today?  Show your appreciation by
making a WOW! Award nomination at [3]www.city.ac.uk/wow

 

[4]cid:image002.png@01D2FA28.E16145D0

 

 

This email and its contents are the property of City, University of
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References

Visible links
2. http://www.city.ac.uk/
3. http://www.city.ac.uk/wow

Sesay, Saidu, City University London

4 Attachments

Dear Ibrahim Güney,

 

Please find attached our response to your information request.

 

 

 

                            Yours Sincerely,

Saidu Sesay

Information
Compliance
Officer,
Information
Technology

City, University
[1]cid:image001.png@01D2FA28.E16145D0 of London

Northampton
Square

London EC1V 0HB

T: +44 (0)20 7040
8224

[2]www.city.ac.uk

 

Have you received outstanding service today?  Show your appreciation by
making a WOW! Award nomination at [3]www.city.ac.uk/wow

 

[4]cid:image002.png@01D2FA28.E16145D0

 

 

This email and its contents are the property of City, University of
London. If you are not the intended recipient of this message and any
attached files, please delete it. Unauthorised copying or distribution of
this message, its attachments or parts thereof, is strictly prohibited
unless specifically stated otherwise.

Please consider the environment before printing this message

 

References

Visible links
2. http://www.city.ac.uk/
3. http://www.city.ac.uk/wow