IT failure in June 2023 at RSCH

William Wetherell made this Freedom of Information request to University Hospitals Sussex NHS Foundation Trust Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Dear University Hospitals Sussex NHS Foundation Trust

I am writing to request any report(s) of investigation(s) into the cause(s) of the IT server failure in June 2023 at the Royal Sussex County Hospital and the response(s) to the IT failure.

I am also writing to request any report(s) of lessons learned as a consequence of the above and how these lessons have been implemented to reduce the risk of future IT failure.

Given the potentially sensitive nature of this information, I ask you to redact any exempt information instead of refusing disclosure. This would be in accordance with guidance on best practice from the Information Commissioner’s Office.

Yours faithfully

William Wetherell

FREEDOMOFINFORMATION (UNIVERSITY HOSPITALS SUSSEX NHS FOUNDATION TRUST), University Hospitals Sussex NHS Foundation Trust

Dear William Wetherell,

Thank you for contacting the Freedom of Information (FOI) Office at University Hospitals Sussex NHS Foundation Trust. This email confirms that we have received your correspondence.

We will now consider your request for information and reply in due course. Under the terms of the Act the Trust has 20 working days in which to respond. Your request has been assigned a reference number which has been provided in the subject heading above. Please quote this reference number in any communication about your request.

The Freedom of Information Act provides a number of exemptions that may apply to some or all of the information you are seeking. If this is the case, we will tell you that we have withheld information and why. If clarification is required to assist us in identifying the information you have requested we will contact you. Under the terms of the Act the 20 working day clock restarts when a request is clarified or revised.

It is important to note that the NHS continues to face unprecedented operational challenges. We will make every effort to respond to your request within 20 working days, however, our staff remain focused on supporting our health and care services. It will not be possible for us to process large requests for information that require an unreasonable level of staff resources to fulfil. If you would like to revise your request please let us know by emailing us.

Information about submitting FOI requests to public authorities can be found on the Information Commissioner’s website - How to access information from a public authority | ICO

In the interim, if we can be of any further assistance please do not hesitate to contact us at - [UHSussex request email]

Yours sincerely,

Freedom of Information Office
University Hospitals Sussex NHS Foundation Trust
Worthing Hospital, Lyndhurst Rd
Worthing BN11 2DH
Email: [UHSussex request email]
Website: http://www.uhsussex.nhs.uk/

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FREEDOMOFINFORMATION (UNIVERSITY HOSPITALS SUSSEX NHS FOUNDATION TRUST), University Hospitals Sussex NHS Foundation Trust

6 Attachments

Dear William Wetherell,

 

Please find attached the Trust’s response to your recent Freedom of
Information request (our reference FOI230684).

 

We hope you are happy with the processing of your request and find the
information provided helpful.

 

If you require clarification or if we can be of any further assistance,
please do not hesitate to contact us at: [1][UHSussex request email]

 

Yours sincerely,

 

Freedom of Information Office

University Hospitals Sussex NHS Foundation Trust

Worthing Hospital, Lyndhurst Rd

Worthing BN11 2DH

Email: [2][UHSussex request email]

Website: [3]www.uhsussex.nhs.uk  

 

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