IT Devices & Systems
Dear Kent Community Health NHS Foundation Trust,
How many staff do you employ?
Do you have a critical care function?
Are you actively involved in/contributing to ICS level initiatives?
How many desktop devices do you have in the Trust?
What makes & models are most used?
What is your main web browser?
How many trust mobile devices do you have? (phones/tablets)
What are the main makes and models?
As a whole, does the Trust favour Apple or Android devices?
Are employees encouraged to use their personal devices for work?
Do you use an MDM solution to manage devices?
Who is your Internet provider?
Do you have any known Wifi dead zones?
Who is your cellular provider?
Do you have known cellular coverage dead zones?
Do you use pagers/bleeps?
Who is your current pager/bleep service provider?
Do you rely on commercial apps such as whatsapp to communicate internally?
Which commercial/external apps do you use?
Do you use any of the following supplier’s services: Careflow Connect, Hospify, Vocera, Ascom, Multitone, Netcall?
Do you use any software to manage tasks at night? If yes, what software do you use?
If not, how do you manage your tasks at night (word of mouth, whiteboard etc)?
Which roles are responsible for managing the workload at night?
Which authentication protocol(s) do you use (ie. SAML, O Auth 2, OIDC)?
What PAS/EPR system do you use?
Do you have APIs to integrate with the PAS/EPR?
Do you use Business Intelligence software? If so, what?
Do you raise alerts/send emails triggered by data? If yes, please provide any examples you can.
Do you have other mechanisms to raise an alert/alarm other than a bleep? If yes, please specify examples
Yours faithfully,
Karla Rogosic
Dear Ms Rogosic
Thank you for your request for information under the Freedom of
Information Act 2000. Under the Act we have 20 working days to respond to
a request, therefore we will aim to provide you with our response by 18
February 2022. However, please be advised that our resources have been
diverted to support our front-line colleagues who are working tremendously
hard to provide care for our patients, and to those in need of our
services. As you can hopefully understand, this is resulting in delays
responding to information requests. We apologise for any inconvenience
this may cause, we do remain committed to responding to your request and
will respond as soon as we are able.
Should our response to your request breach the statutory timeframe and you
remain unhappy with our response you have the right to complain to the
Information Commissioners Office. The Information Commissioner’s offices
will be closed for the foreseeable future, and are therefore unable to
receive correspondence via post but can be contacted at
[1]https://ico.org.uk/global/contact-us/
Should you need to contact us in the meantime, please quote reference
number 2022.1074.
Kind regards
Freedom of Information Team
Kent Community Health NHS Foundation Trust
The Oast, Hermitage Court
Hermitage Lane, Maidstone
Kent, ME16 9NT
01622 211900
In accordance with GDPR Art. 6(1)(c) processing of your data by Kent
Community Health NHS Foundation Trust is necessary for compliance with its
legal obligation under the Freedom of Information Act 2000 to respond to
you. Please refer to the “access to information” section available on our
website: [2]https://www.kentcht.nhs.uk/about-us/acce...
Dear Ms Rogosic
With reference to your request for information under the Freedom of Information Act, I have been asked to seek some clarification before we can provide our response.
Could you please provide clarification in relation to the following questions. Could you please clarify what tasks are referred to and what workload is referred to in these questions:
Do you use any software to manage tasks at night? If yes, what software do you use?
If not, how do you manage your tasks at night (word of mouth, whiteboard etc)?
Which roles are responsible for managing the workload at night?
If I do not receive a response within three months, i.e. by 10 May 2022 your request will be considered to have lapsed. (Under section 1(3) of the Freedom of Information Act (FOIA), a public authority need not comply with a request unless any further information reasonably required to locate the information is supplied).
Kind regards
Freedom of Information Team
Kent Community Health NHS Foundation Trust
The Oast, Hermitage Court
Hermitage Lane, Maidstone
Kent, ME16 9NT
01622 211900
Dear FOI (KENT COMMUNITY HEALTH NHS FOUNDATION TRUST),
To clarify, it refers to looking after patients and completing any routine non-patient tasks during night shifts when there are depleted numbers of staff.
Hope this helps.
Yours sincerely,
Karla Rogosic
Dear Ms Rogosic
Thank you for providing the clarification. We will now continue processing your request but please note the revised deadline is now 20 working days after receipt of your clarification, which is 15 March 2022. We will however aim to get a response to you as soon as possible.
Should our response to your request breach the statutory timeframe and you remain unhappy with our response you have the right to complain to the Information Commissioners Office. The Information Commissioner’s offices will be closed for the foreseeable future, and are therefore unable to receive correspondence via post but can be contacted at https://ico.org.uk/global/contact-us/
Kind regards
Freedom of Information Team
Kent Community Health NHS Foundation Trust
The Oast, Hermitage Court
Hermitage Lane, Maidstone
Kent, ME16 9NT
01622 211900
In accordance with GDPR Art. 6(1)(c) processing of your data by Kent Community Health NHS Foundation Trust is necessary for compliance with its legal obligation under the Freedom of Information Act 2000 to respond to you. Please refer to the “access to information” section available on our website: https://www.kentcht.nhs.uk/about-us/acce...
Dear Ms Rogosic
With regard to your request for information via the Freedom of Information
Act 2000, please find attached our response.
Kind regards
FOI Team
Kent Community Health NHS Foundation Trust
The Oast, Hermitage Court
Hermitage Lane, Maidstone
Kent, ME16 9NT
01622 211900
In accordance with GDPR Art. 6(1)(c) processing of your data by Kent
Community Health NHS Foundation Trust is necessary for compliance with its
legal obligation under the Freedom of Information Act 2000 to respond to
you. Please refer to the “access to information” section available on our
website: [1]https://www.kentcht.nhs.uk/about-us/acce...
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now