IT 0perating systems and data back up policies

Dear Graham Woodruff

We acknowledge receipt of your email to Hackney:
 

Freedom of Information request - IT 0perating systems and data back up
policies

Thank you for your request for information, FOI-7233.

If you have submitted a request under the Freedom of Information Act
(FOIA) or the Environmental Information Regulations (EIR), we will always
aim to respond within the statutory timescale of 20 working days.

However, due to the current Coronavirus pandemic the Council is taking
steps to concentrate its resources on helping those who are most
vulnerable or at risk. This has meant taking our staff away from their
usual work to other areas of priority and need.

Hackney Council takes its obligations under Information Access legislation
seriously, however; the reality of the current situation means that we may
not be able to respond to your request within the statutory time frame. 

In respect of our duties to provide advice and assistance to you, it may
be useful for you to: 

* Consult data that is routinely [1]published on Hackney Council’s
website;
* Search our library of [2]previously answered Freedom of Information
and Environment Information Regulation requests; or to 
* Highlight to us if your request is time sensitive and requires urgent
attention. 

We apologise for any inconvenience this may cause. The Information
Commissioner’s Office has published further guidance on data processing
and information requests during this time [3]which is available here. 

Information Management Team

London Borough of Hackney

References

Visible links
1. https://hackney.gov.uk/transparency
2. https://foi.infreemation.co.uk/hackney/
3. https://ico.org.uk/global/data-protectio...

Dear Graham Woodruff

We acknowledge receipt of your email to Hackney:
 

Internal review of Freedom of Information request - IT 0perating systems
and data back up policies

Thank you for your request for information, FOI-7849.

If you have submitted a request under the Freedom of Information Act
(FOIA) or the Environmental Information Regulations (EIR), we will always
aim to respond within the statutory timescale of 20 working days.

However, due to the current Coronavirus pandemic the Council is taking
steps to concentrate its resources on helping those who are most
vulnerable or at risk. This has meant taking our staff away from their
usual work to other areas of priority and need.

Hackney Council takes its obligations under Information Access legislation
seriously, however; the reality of the current situation means that we may
not be able to respond to your request within the statutory time frame. 

In respect of our duties to provide advice and assistance to you, it may
be useful for you to: 

* Consult data that is routinely [1]published on Hackney Council’s
website;
* Search our library of [2]previously answered Freedom of Information
and Environment Information Regulation requests; or to 
* Highlight to us if your request is time sensitive and requires urgent
attention. 

We apologise for any inconvenience this may cause. The Information
Commissioner’s Office has published further guidance on data processing
and information requests during this time [3]which is available here. 

Information Management Team

London Borough of Hackney

References

Visible links
1. https://hackney.gov.uk/transparency
2. https://foi.infreemation.co.uk/hackney/
3. https://ico.org.uk/global/data-protectio...

Dear  ***** *****

Re: Freedom of Information Request /Environmental Information Request

Thank you for your request for information under the Freedom of
Information Act 2000, received 7 December 2020. Your request has been
considered and our response is in bold below.

You requested the following: 

1. Please could you provide a breakdown of the operating systems installed
on computers used by council staff by number of computers and service.
2. Please could you provide a breakdown of the operating systems installed
on servers used by the Council to run services.
3. Please could you provide your policy document for data backups,
including data retention and restore procedures for the planning
applications service.
4. Please could you provide your policy document for data backups,
including data retention and restore procedures for the land searches
service.
5. Please could you provide your policy document for data backups,
including data retention and restore procedures for the housing repairs
service.

The Council’s Response

We do not disclose security information for Hackney Council and your
request is exempt under S31(1)(a) ‘Law Enforcement – the prevention or
detection of crime’. Disclosing this information could potentially provide
an individual with information regarding the defence of the Council's
networks and business systems.

Appeals & Complaints Procedure

If you are dissatisfied with this response and wish to appeal, please
reply to this email and this will be dealt with through our Internal
Review procedure.

Your request should be submitted to us within 40 working days of
receipt of this response. Any request received after this time will only
be considered at the discretion of the Council.

If you are still not satisfied following the Internal Review, you have a
right to appeal to the Information Commissioner's:

[1]https://ico.org.uk/global/contact-us/ema...

0303 123 1113

Yours sincerely

Information Management Team

ICT Services
London Borough of Hackney 

References

Visible links
1. https://ico.org.uk/global/contact-us/ema...