Dear Warwickshire County Council,

1. Please confirm the date on the award letter to Servelec Corelogic, for your social care case management system, advising that they had been selected as preferred supplier subject to a standstill period?
2. What was the predicted go live date for the system initially?
3. What was the actual go live date for the system?
4. If they had been selected to provide a system for both adults and children’s services, did they go live on the same date?
5. If not, please state dates for both systems.
6. Did the finance functionality for the system(s) go live on the same date as the case management system(s)?
7. If not, please state the go live date for finance functionality.
8. When did you first pay providers through the system?
9. When did you first complete a financial assessment?

PS I've borrowed somebody else's questions because they're more detailed than my original questions. You answered these queries in October 2016, I really hope we're further ahead now.

Yours faithfully,

Peter Shaw

 
Information request
Our reference: 2160028

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Dear Mr Shaw
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 26 January
2017.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 23 February 2017.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
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The Freedom of Information Act 2000may restrict the release of some or all
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 Kind regards

Bruce Green
Information Rights Officer

Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211

 

 
NOTE: Please do not edit the subject line when replying to this email.

1 Attachment

 
Information request
Our reference: 2160028

--------------------------------------------------------------------------

 
Dear Mr Shaw
 
Thank you for your request for information received on 26 January 2017.
 
Please find attached our response to your request.
 

Kind regards

Bruce Green
Information Rights Officer

Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211

  

NOTE: Please do not edit the subject line when replying to this email.

Dear Warwickshire County Council,

Thank you. I've copied your response below :

"1. Please confirm the date on the award letter to Servelec Corelogic, for your
social care case management system, advising that they had been selected as
preferred supplier subject to a standstill period?
Signed 24th June 2014, with bidders notified 10th July 2014.
2. What was the predicted go live date for the system initially?
December 2015.
3. What was the actual go live date for the system?
Early help went live November 2015. Children's Services went live October 2016.
4. If they had been selected to provide a system for both adults and children's
services, did they go live on the same date?
No, Adult's Services is not live yet.
5. If not, please state dates for both systems.
Not applicable - Warwickshire County Council has purchased a single system, please
see dates above.
6. Did the finance functionality for the system(s) go live on the same date as the
case management system(s)?
For Children's Services, yes.
7. If not, please state the go live date for finance functionality.
Not applicable.
8. When did you first pay providers through the system?
October 2016.
9. When did you first complete a financial assessment?
Not yet live"

So it took 2.5 years to get Children's live, and we're closing in on the 3 year mark for Adults. Not unusual for Corelogic, though it must be disappointing for the Council.

Good luck with getting adult social care live. From my research I think you'll have a tough job getting finance working, but stick with it and you'll get there eventually.

Yours sincerely,

Peter Shaw

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