Is adult social care case management live?

Peter Shaw made this Freedom of Information request to Warwickshire County Council

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Dear Warwickshire County Council,

In June 2014 you contracted with Servelec Corelogic for children's and adult social care systems.

You have previously responded that children's went live after 2.5 years, but at the time of responding adults was not yet live.

Q1: Is adult social care case management fully live now? If so, please provide the go-live date
Q2: Did this include full finance functionality? By this I mean financial assessments, payments and charging

Yours faithfully,

Peter Shaw

 
Information request
Our reference: 2368828

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Dear Mr Shaw
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 4 April
2017.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 5 May 2017.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
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 Kind regards

Bruce Green
Information Rights Officer

Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211

 

 
NOTE: Please do not edit the subject line when replying to this email.

1 Attachment

 
Information request
Our reference: 2368828

--------------------------------------------------------------------------

 
Dear Mr Shaw
 
Thank you for your request for information received on 4 April 2017.
 
Please find attached our response to your request.
 

Kind regards

Bruce Green
Information Rights Officer

Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211

 

 
NOTE: Please do not edit the subject line when replying to this email.

Dear Warwickshire County Council,

Thank you for your response, copied below:

"In June 2014 you contracted with Servelec Corelogic for children's and adult social care systems. You have previously responded that children's went live after 2.5 years, but at the time of responding adults was not yet live.
Q1: Is adult social care case management fully live now? If so, please provide the go-live date.
No, but it is expected to go-live in Autumn 2017.
Q2: Did this include full finance functionality? By this I mean financial assessments, payments and charging.

Full finance functionality is not expected to be available when the system goes live"

So after more than 3 years, the solution will not be fully live. That's not good. Once again, finance seems to be the achilles heel.

Best of luck with the project, I hope it all goes well.

Yours sincerely,

Peter Shaw

Sally Marsh left an annotation ()

3 years and still not live? Unbelievable

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