Our ref: FOI2023/00287

Dear Eleanor Shaikh,

Thank you for your request for information which was received on 26th May.
Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 26th
June.

Please remember to quote the reference number above in any future
communications.

Regards,

Information Rights Team

Finsbury Dials
20 Finsbury Street
London
EC2Y 9AQ

Dear Eleanor Shaikh

We are writing in respect of your information request, FOI2023/00287 in
which you have requested the following:

In response to my Freedom of Information request FOI2022/00599 and
subsequent internal review, the 2020 KPMG ‘Historical Suspense Account’
Review was released by you on 25 May 2023.
This document refers to KPMG’s ‘earlier project’ looking at the Post
Office Suspense Accounts (p4).

i) Please can you release the previous KPMG review to which this refers.
ii) Please can you release the terms of reference for each review.
iii) Please can you identify the total number of reviews which have been
undertaken into the Post Office’s Suspense Accounts. Please include the
investigations into Suspense Accounts which were initiated as a direct
response to the Swift Review but were not completed following legal advice
to the Post Office in 2016 that they should be halted.

At present our view is that your request falls within the scope of the
qualified exemption at section 43(2) of the Freedom of Information Act ("
FOIA"), relating to Commercial Interests.

As permitted by section 10 of the FOIA, Post Office Limited (" Post
Office") requires further time to consider the public interest test in
relation to this exemption. An extension is permitted until such time as
is reasonable in the circumstances. Having considered the FOIA Code of
Practice, Post Office considers that an extension of 20 working days is
appropriate in this instance and will therefore aim to respond to you by
25th July.

Regards

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

[1][email address]

Post Office Limited is committed to protecting your privacy, information
about how we do this can be found on our website at
www.postoffice.co.uk/privacy

References

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Dear Eleanor Shaikh,

With sincere apologies for the late notice, but further to our previous letter of 26 June, we need to extend this FOI request once more. It is still our view that your request falls within the scope of the qualified exemption at section 43(2) of the Freedom of Information Act ("FOIA"), relating to Commercial Interests.

As permitted by section 10 of the FOIA, Post Office Limited ("Post Office") requires another extension of 20 working days and will therefore aim to respond to you by 23rd August.

With kind regards

Data Protection and Information Rights Team

show quoted sections

Dear Eleanor Shaikh,

With apologies for the slight delay, please find the response attached
relating to your Freedom of Information request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Our ref: FOI2023/00503

Dear Eleanor Shaikh,

Thank you for your request for information which was received on 25th
August. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 25th
September.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear Eleanor Shaikh,

Thank you for your patience whilst we are handling your information request. We are still processing this and hope to be able to send the response to you within the next two weeks.

We apologise for any inconvenience this has caused.

Kind regards,

Data Protection and Information Rights Team

show quoted sections

Dear Eleanor Shaikh,

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER