Intranet Queries

Louis James made this Freedom of Information request to Service Complaints Ombudsman for the Armed Forces

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Service Complaints Ombudsman for the Armed Forces,

I am writing to make a request for all the information to which I am entitled under Freedom of Information Act 2000. My requests are outlined below as specifically as possible to help you retrieve the information required. However, if any of the below is unclear, I would appreciate if you could contact me as I understand that under the act, you are required to assist requesters.

Please could you provide the following information:

1) How many employees are working for your organisation, including full-time, part-time, and contracted staff?
2) What is your annual intranet budget?
3) What is your current intranet solution? (e.g. Invotra, Sharepoint, Kahootz, Umbraco)
4) How long have you been using this solution, and when does your contract expire?
5) Do you work with an external partner to supply your intranet? If not, do you develop your intranet internally?
6) Which team/individual is responsible for managing your intranet internally?
7) Which other organisations have access to your intranet?
8) Do you share IT services with other organisations?
9) Are you using the Office 365 suite? If so, which applications from the suite are in use?
10) Who is responsible for your intranet’s procurement within the organisation?
11) Do you use Microsoft’s Active Directory to manage your people data? If so, is your Active Directory (AD) managed on-premise or in the cloud?
12)Do you use any other Software as a Service (SaaS) applications? (e.g. Atlassian/Jira, Slack, Trello, Xero)

If possible, please could you present the information via a Microsoft Word or Excel document, sent to me via email. I understand that under the act, I should be entitled to a response within 20 days and therefore I would appreciate if you could confirm receipt of my request.

Yours faithfully,

Louis James

Sarah Aylwin, Service Complaints Ombudsman for the Armed Forces

2 Attachments

Dear Mr James,

 

Our Ref: 014-19

 

Thank you for your email dated 7 November 2019 requesting the following
information:

 

1) How many employees are working for your organisation, including
full-time, part-time, and contracted staff?

2) What is your annual intranet budget?

3) What is your current intranet solution? (e.g. Invotra, Sharepoint,
Kahootz, Umbraco)

4) How long have you been using this solution, and when does your contract
expire?

5) Do you work with an external partner to supply your intranet? If not,
do you develop your intranet internally?

6) Which team/individual is responsible for managing your intranet
internally?

7) Which other organisations have access to your intranet?

8) Do you share IT services with other organisations?

9) Are you using the Office 365 suite? If so, which applications from the
suite are in use?

10) Who is responsible for your intranet’s procurement within the
organisation?

11) Do you use Microsoft’s Active Directory to manage your people data? If
so, is your Active Directory (AD) managed on-premise or in the cloud?

12)Do you use any other Software as a Service (SaaS) applications? (e.g.
Atlassian/Jira, Slack, Trello, Xero)

 

 

I am treating your correspondence as a request for information under the
Freedom of Information Act 2000. You should expect to receive a reply
within 20 working days.

 

Please quote the reference number above in any future communications.

 

Yours sincerely,

 

Sarah Aylwin

 

 

 

 

 

 

[1]cid:image007.png@01D3E6D8.05D18D20 Sarah Aylwin | Head of
Investigations
[2]cid:image008.jpg@01D3E6D8.05D18D20
Office of the Service Complaints
  Ombudsman

  PO Box 72252 LONDON SW1P 9ZZ

[3][email address]

[4]www.scoaf.org.uk

If you have received this e-mail in error, please notify the sender
immediately and delete this message and any attachments.

 

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References

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Sarah Aylwin, Service Complaints Ombudsman for the Armed Forces

3 Attachments

Dear Mr James,

 

Our Ref: 014/19

 

Please find attached our response to your FOI request dated 7 November
2019.

 

Kind regards,

 

Sarah

 

 

[1]cid:image007.png@01D3E6D8.05D18D20 Sarah Aylwin | Head of
Investigations
[2]cid:image008.jpg@01D3E6D8.05D18D20
Office of the Service Complaints
  Ombudsman

  PO Box 72252 LONDON SW1P 9ZZ

[3][email address]

[4]www.scoaf.org.uk

If you have received this e-mail in error, please notify the sender
immediately and delete this message and any attachments.

 

show quoted sections

References

Visible links
3. mailto:[email address]
4. http://www.scoaf.org.uk/