Intranet Queries

The request was successful.

Dear The National Army Museum,

I am writing to make a request for all the information to which I am entitled under Freedom of Information Act 2000. My requests are outlined below as specifically as possible to help you retrieve the information required. However, if any of the below is unclear, I would appreciate if you could contact me as I understand that under the act, you are required to assist requesters.

Please could you provide the following information:

1) How many employees are working for your organisation, including full-time, part-time, and contracted staff?
2) What is your annual intranet budget?
3) What is your current intranet solution? (e.g. Invotra, Sharepoint, Kahootz, Umbraco)
4) How long have you been using this solution, and when does your contract expire?
5) Do you work with an external partner to supply your intranet? If not, do you develop your intranet internally?
6) Which team/individual is responsible for managing your intranet internally?
7) Which other organisations have access to your intranet?
8) Do you share IT services with other organisations?
9) Are you using the Office 365 suite? If so, which applications from the suite are in use?
10) Who is responsible for your intranet’s procurement within the organisation?
11) Do you use Microsoft’s Active Directory to manage your people data? If so, is your Active Directory (AD) managed on-premise or in the cloud?
12) Do you use any other Software as a Service (SaaS) applications? (e.g. Atlassian/Jira, Slack, Trello, Xero)

If possible, please could you present the information via a Microsoft Word or Excel document, sent to me via email. I understand that under the act, I should be entitled to a response within 20 days and therefore I would appreciate if you could confirm receipt of my request.

Yours faithfully,

Louis James

Penny Hutchins, The National Army Museum

Dear Mr James

Thank you for your request of 22 October 2019 made under the Freedom of
Information Act (2000) requesting information about the National Army
Museum's website.
Your request is being dealt with under freedom of information requirements
and will be answered within 20 working days.
If you have any queries about your request do not hesitate to contact me.
Please note the information below about your personal information.

Your privacy: we use your personal information such as name and address so
that we can comply with our legal obligations to respond to FOI requests.
For further details about the use of information about you, please see the
privacy notice on our website at https://www.nam.ac.uk/privacy-and-cookies

Yours sincerely

Penny Hutchins
Records Officer
National Army Museum
Royal Hospital Road
Chelsea
London
SW3 4HT
[email address]
020 7881 2442

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Penny Hutchins, The National Army Museum

Dear Mr James

Further to your request of 22 October 2019 made under the Freedom of
Information Act (2000) where you requested information about the National
Army Museum's intranet. The information you requested is provided below. I
have reproduced each of your questions below with the response to each.
 

1) How many employees are working for your organisation, including
full-time, part-time, and contracted staff?

100 - 120

2) What is your annual intranet budget?

£5500

3) What is your current intranet solution? (e.g. Invotra, Sharepoint,
Kahootz, Umbraco)

            Atlassian Confluence Cloud

4) How long have you been using this solution, and when does your contract
expire?

            1 year, rolling contract, renewed December 2019

5) Do you work with an external partner to supply your intranet? If not,
do you develop your intranet internally?

            Internally developed

6) Which team/individual is responsible for managing your intranet
internally?

            Computers & Technical Services Department

7) Which other organisations have access to your intranet?

            None

8) Do you share IT services with other organisations?

            No

9) Are you using the Office 365 suite? If so, which applications from the
suite are in use?

            Yes. Outlook, Word, Excel, Powerpoint

10) Who is responsible for your intranet’s procurement within the
organisation?

            ICT Systems & Project Manager

11) Do you use Microsoft’s Active Directory to manage your people data? If
so, is your Active Directory (AD) managed on-premise or in the cloud?

            Yes, Cloud

12) Do you use any other Software as a Service (SaaS) applications? (e.g.
Atlassian/Jira, Slack, Trello, Xero)

            Oracle NetSuite, Atlassian Jira, Slack, Trello, OpsGenie,
Salesforce, JAMF, PlanView LeanKit, DropBox, Proxyclick

Copyright and re-use: most of the information that we provide in response
to freedom of information requests will be subject to copyright
protection. In most cases the copyright will be owned by the National Army
Museum. The copyright in other information may be owned by another person
or organisation, and this will be indicated on the information itself.
You are free to use any information supplied for your own non-commercial
research or private study purposes. The information may also be used for
any other purpose allowed by a limitation or exception in copyright law,
such as news reporting. However, any other type of re-use, for example by
publishing the information in analogue or digital form, including on the
internet, will the permission of the copyright owner.
For information where the copyright is owned by the National Army Museum
details of the conditions on re-use can be found on our website
at https://www.nam.ac.uk/re-use-public-sect...

Your privacy: we use your personal information such as name and address so
that we can comply with our legal obligations to respond to FOI requests.
For further details about the use of information about you, please see the
information request handling privacy notice on our website at
https://www.nam.ac.uk/privacy-and-cookies

Complaints: If you are dissatisfied with the handling of your request, you
have the right to ask for an internal review. Internal review requests
should be submitted within two months of the date of receipt of the
response to your original letter and should be addressed to the National
Army Museum’s SIRO, Mike O’Connor e:[email address]
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Yours sincerely

Penny Hutchins
Records Officer
National Army Museum
Royal Hospital Road
Chelsea
London
SW3 4HT
[email address]
020 7881 2442

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