Dear Raquel Pinto

This is to acknowledge receipt of your request for information below and to let you know it is being processed.

We'll get back to you as soon as we can, but in any case within 20 working days from 13/09/2022.

Please quote the reference number in the subject line in any future correspondence, thank you.

Yours sincerely,

Sinead Latham

Information Management & Policy Services (IMPS), University of Reading, Whiteknights, Reading, RG6 6AH
t: +44 (0)118 378 8981 www.reading.ac.uk/foia

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Dear Raquel Pinto,

We have completed the compilation of information in response to your
request.

We can confirm that we do hold the information specified in your request.
Our responses are given below each limb of your request below.

*********** FOI RESPONSE *********

please can I request the following information about the university’s
internet speed:

Average upload speed (of all campuses)

Bandwidth

10gb Whiteknights Campus,

1gb Greenlands (Henley) Campus

Average download speed (of all campuses)

Bandwidth

10gb Whiteknights Campus

1gb Greenlands (Henley) Campus

The name of your internet network provider

Broadband provider is British Telecom

********************** END *******************

We are required to include details of our complaints procedures, including
your rights to apply to the Information Commissioner.  The procedure is
detailed in our Freedom of Information and Environmental Information
Regulations policy on the web at
[1]www.reading.ac.uk/freedom-of-information-policy

If we are unable to resolve any complaint, you can complain to the
Information Commissioner, the independent body who oversees the access to
information regimes: [2]https://ico.org.uk/make-a-complaint/ 

Yours sincerely, 

Sinead Latham

Information Compliance Officer

Information Management & Policy Services (IMPS), University of Reading,
Whiteknights, Reading, RG6 6AH

[3][University of Reading request email]    t: +44 (0)118 378 8981   
[4]www.reading.ac.uk/foia

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