Dear Bristol City Council,

Please could you provide the date, time, and domain address of every website
visited by Peter Mann, Nicola Yates and George Ferguson for as long as records are held.

Where personable identifiable information is viewable in the URL, please either redact the information or provide the reduced URL.

i.e. FOr example, where the URL is www.onlinebanking.com/identifieable-info...
Pleas either provide www.onlinebanking.com/XXXX-information or www.onlinebanking.com/XXXX-XXXX

Yours faithfully,

P.Taylor

Freedom of Information, Bristol City Council

Thank you for your request for information. Next time why not speed things
up and use our new web service to make your request? It's here at
[1]https://services.bristol.gov.uk/foi

 

If your email is a Freedom Of Information request you should expect to
receive a response within the 20 working day limit.

 

If your email is a request for an internal review you should receive a
response within the 20 - 40 working day limit.

 

 

On Behalf of

The Freedom Of Information team

References

Visible links
1. https://services.bristol.gov.uk/foi

No Reply @ Bristol, Bristol City Council

Dear P Taylor 
This is a courtesy email to let you know your Public Information
Request has been received on : 09/02/2016. 
Your unique reference number is "CRN00040553 ". Please keep this
number safe, as you may be required to provide it in the future. 
If you need to add further information concerning your case or
require an update about your response date, please email
[email address
Regards,
Customer Relations Team

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"No Reply @ Bristol" <noreply@bristol.gov.uk>, Bristol City Council

You sent us a Freedom of Information request on 09/02/2016

Your request number is CRN00040553

We’ve looked at your request and you should receive a reply on or
before 08/03/2016 09:45

This will be 20 working days since your original request.

If you don’t hear from us by this time please contact
[Bristol City Council request email]
Contact details we have for you
P Taylor
 [FOI #315487 email]

 

Thanks

Bristol City Council

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Dear Bristol City Council,

The allotted time for this information to be provided has come and gone. Please could you provide an update in the next 24 hours as to when the information can be expected as per the requirements in law.

Yours faithfully,

P.Taylor

"No Reply @ Bristol" <noreply@bristol.gov.uk>, Bristol City Council

You sent us a Freedom of Information request on 09/02/2016

Your request number is CRN00040553

Our reply to your request is:  

The Council has considered your request for information and on
initial investigation it estimates that it would take the Council
longer than the appropriate limit (18 hours of Officer time) to
respond to your request.  This is in accordance with Regulation 5 (2)
(b) of the Freedom of Information and Data Protection (Appropriate
Limit and Fees) Regulations 2004 (Statutory Instrument No 3244).
 
The reason providing the information would exceed 18 hours, is that
to provide web usage information for an individual, we would need to
run reports from our gateway product. The gateway retains 3 months of
data. The amount of data within these reports,  generates very large
files; this is because the files will contain not just web sites
visited, but also all the links that were on that site (such as
advertising sites, tracking sites and related content – each site can
generate many links). It is not unusual, therefore, for each monthly
file to contain many, if not 10’s of, thousands of lines.
 
These reports then need to be collated and distributed.
 
Should any further activity be required on these files (such as
redaction), then each line will need to be reviewed and appropriate
manual action taken (such as editing). The final file(s) will then
need to be exported to a non-native format, such as pdf.
 
To manually review 3 months worth of data would likely entail
analysis of thousands of individual entries.
 
Our time estimate for providing the data is as follows:
 
Time taken to run the reports from Gateway, 2 hours per search = 6
hours
Time taken to collate and distribute data = 2 hours
Line by line review of data and redactions where necessary = 1 minute
per line = 3000 minutes* = 50 hours
TOTAL = 6 hours + 2 hours + 50 hours = 58 hours minimum
 
(*Number of Lines of data = (Estimate of average 10 internet uses per
day x 90 days) x 3 people = circa 3000 minutes)
Further, each website visited might create a number of extra lines of
data.
 
In addition we are refusing your request under section 40(2)
(Personal Information) for some or all of the information that you
have requested.
 
Section 40(2) of the FOIA confirms that:
 
“Any information to which a request for information relates is also
exempt information if –
 

 1. it constitutes personal data which do not fall within subsection
(1), and
 2. either the first or the second condition below is satisfied 
Section 40(3) of the FOIA confirms that.

"The first condition is

 1. in a case where the information falls within any of paragraphs
(a) to (d) of the definition of “data” in section 1(1) of the
Data protection Act 1998, that the disclosure of the information
to a member of the public otherwise than under this Act would
contravene:

 1. any of the data protection principles, or
 2. section 10 of that Act (right to prevent processing likely
to cause damage or distress) 
The BCC Employee Code of Conduct states:
 
“It is recognised that from time to time, email and Internet
facilities may be used for personal reasons. Use should be
brief, outside of working hours (except in a case of
emergency) and must exclude activities listed under
‘misuse’. Excessive personal use of email or the Internet is
unacceptable and appropriate disciplinary action will be
taken.”
 
It is therefore possible the internet may have been used for
personal purposes without breaching BCC policy. We could
only establish that by going through all the data with the
individuals concerned.

 
The Council does not offer the option of paying for information over
the appropriate limit, so your request as it stands, is being
refused.
 

This response should answer your request in full.

If you’re not satisfied with our response, or if you want to appeal
against any exemptions:

Email: [1][Bristol City Council request email]
Write to: Customer Relations (100TS), PO Box 3176, Bristol, BS3 9FS

If you’re still not satisfied with our response:

You can complain to the Information Commissioner. 
Find out how to do this on the Information Commissioner Office
website
 (link to [2]http://ico.org.uk/concerns)

Copyright

You do not own the copyright to any of the information we give you.
Copyright may be owned by the council or by a third party.

You are not allowed to:

·         make a copy of the information

·         use the information commercially

If you want to copy or use the information in any way you should ask
us for permission in writing first. We can’t give permission if it is
from a third party.

 

Thanks

Bristol City Council

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http://www.bristol.gov.uk/consult

References

Visible links
1. mailto:[Bristol City Council request email]
2. http://ico.org.uk/concerns

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