Internet filtering and blocking policies

Open Rights Group made this Freedom of Information request to University of the Highlands and Islands

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Open Rights Group

Dear University of the Highlands and Islands,

I am writing as a research volunteer at the Open Rights Group. We are conducting a study to better understand filtering and blocking of websites on the public estate, to understand what content and sites are inaccessible and why.

We would like to know, in relation to your publicly accessible Internet networks, or Internet networks for your clients:
1. The categories of content blocked or filtered, e.g.:
(a) Security or Malware
(b) Content types, eg adult, alcohol etc
2. Statistics relating to the requests blocked or filtered, eg how many site requests filtered or blocked per category
3. Monitoring requirements you have for users, eg if you record or may record their Internet usage

Yours faithfully,

Charlie Parker
Open Rights Group

FOI, University of the Highlands and Islands

Dear Charlie

RE: Freedom of Information (Scotland) Act 2002 – Request for Information

Thank you for your enquiry, which has been logged and passed to the relevant department within the University for processing. Please quote reference number FOI 032 should you need to contact the University regarding this request.

A response will be sent to you promptly and in any case not later than 20 working days after the date we received your email.

The University will make every effort to provide you with the information requested; if any clarification is required, the University will contact you as soon as possible. In some circumstances, it may not be possible to provide you with an answer to your enquiry. Where the University believes this is the case, you will be informed in writing, stating the reason(s). If the information you are seeking is already published by the University, or is otherwise available to members of the public, you will be sent details outlining how to access the information. You will be advised if it is necessary for the University to charge a fee to cover the costs of processing your request. Should this be the case, please note the information cannot be released until such payment is received.

If you have any questions regarding your request for information then please do not hesitate to contact me.

Yours sincerely

Christine Shaw
Corporate Governance Officer
DDI / Fòn: 01847 889380

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FOI, University of the Highlands and Islands

1 Attachment

Dear Charlie

Re: Freedom of Information (Scotland) Act 2002 – Request for Information

I refer to your request for information received on the 15th March relating to internet filtering and blocking policies - request number 032.

I am pleased to provide you with our response in the attached document. Please note that the University of the Highlands and Islands operates as a collegiate federal partnership comprising of thirteen independent further and higher education colleges, specialist colleges and research institutions. A list of contact details for our partner organisations is available at and further information about the University is available online at

Please note that copyright in the information you have been given belongs to the university. Copyright material must not be copied, distributed, modified, reproduced, transmitted, published (including published on the Internet or an intranet), or otherwise made available in whole or in part without the prior written consent of the copyright holder or as expressly permitted under the terms of the Copyright, Designs and Patents Act 1998. Should the university agree to give consent to the use of the information, then the university must be credited as having done so.

Your right to seek a review of our decision
If you are not satisfied with our response or our reasoning set-out above, you have forty working days in which to request a review of our decision. Any request should be put in writing and should be sent to me at the address detailed at the bottom of this email. Your request should:

(a) describe the nature of your original request; and
(b) explain the reasons why you are not satisfied with our response.

If you remain dissatisfied with how your request for information has been dealt with, you also have the right to apply to the Scottish Information Commissioner for a decision as to whether we have handled your request properly.
Information relating to your right to seek review is available from the Scottish Information Commissioner's web page at: or by contacting the Scottish Information Commissioner's Office at the following address:

Scottish Information Commissioner, Kinburn Castle,
Doubledykes Road, St Andrews,
KY16 9DS
Telephone: 01334 464610
Fax: 01334 464611
E-mail: [email address]

Finally, should you wish to discuss the contents of this response then please do not hesitate to contact me.

Yours sincerely

Christine Shaw
Corporate Governance Officer
DDI / Fòn: 01847 889380


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