Internet and IT Infrastructure

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Dear University of Westminster,

Under the Freedom of Information Act 2000 may I kindly request the following information about the University’s internet and IT infrastructure:

1. How much did the university spend on broadband in the 2019/20 financial year?
2. Who is your internet network provider?
3. What is the average network speed on each of your campuses? Please list the name of each campus and the internet speed for each. Here is a tool for testing speed if needed: https://www.uswitch.com/broadband/speedt...
4. What percentage of each university campus is covered by wifi? Please list the name of each campus and the percentage of wifi coverage.
5. Between January 2015 and December 2020, how many times have you switched network providers?
6. How many broadband routers do you have across all campus buildings?
7. Do you have fibre-optic broadband in any campus buildings?
8. Do any of the university-owned halls of residence require an ethernet cable as opposed to wifi? If yes, please list the names of the halls of residence.
9. Do any of the university-owned halls of residence have the option to connect to both an ethernet cable and wifi? If yes, please list the names of the halls of residence.
10. Do you have a data destruction policy?
11. Between January 2015 and December 2020, how many student complaints has the university received relating to the “internet”, “WiFi” and “broadband”? Please list the number of complaints per calendar year.

Please could I receive all information in electronic format and in machine-readable formats where applicable.

Yours faithfully,
Ellen Blacow

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Dear Ellen Blacow,

Please see attached the University's acknowledgement of your request for information.

Best wishes,

Hannah Wilkinson
Information Compliance Assistant
University of Westminster
32-38 Wells Street
London W1T 3UW

Email confidentiality notice
This email and its attachments are intended for the above named only and may be confidential. If they have come to you in error you must not copy or show them to anyone, nor should you take any action based on them, other than to notify the error by replying to the sender. There is no intention to create any legally binding contract or other commitment through the use of this email.
Please consider the environment before printing this email.

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Dear Ellen Blacow,

The University is currently processing your request for information but we require a little more time to complete your request.
We hope to respond to you soon.

Please accept our apologies for the delay.

Kind regards,
Elizabeth Gildersleve
Information Compliance Assistant
University of Westminster
32-38 Wells Street
London W1T 3UW

Email confidentiality notice
This email and its attachments are intended for the above named only and may be confidential. If they have come to you in error you must not copy or show them to anyone, nor should you take any action based on them, other than to notify the error by replying to the sender. There is no intention to create any legally binding contract or other commitment through the use of this email.
Please consider the environment before printing this email.

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1 Attachment

Dear Ellen Blacow,

Please see attached the University's response to your recent request for information.
Please accept our apologies for the slight delay.

Kind regards,

Elizabeth Gildersleve
Information Compliance Assistant
University of Westminster
32-38 Wells Street
London W1T 3UW

Email confidentiality notice
This email and its attachments are intended for the above named only and may be confidential. If they have come to you in error you must not copy or show them to anyone, nor should you take any action based on them, other than to notify the error by replying to the sender. There is no intention to create any legally binding contract or other commitment through the use of this email.
Please consider the environment before printing this email.

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