Internet and IT Infrastructure

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Dear Anglia Ruskin University,

Under the Freedom of Information Act 2000 may I kindly request the following information about the University’s internet and IT infrastructure:

1. How much did the university spend on broadband in the 2019/20 financial year?
2. Who is your internet network provider?
3. What is the average network speed on each of your campuses? Please list the name of each campus and the internet speed for each. Here is a tool for testing speed if needed: https://www.uswitch.com/broadband/speedt...
4. What percentage of each university campus is covered by wifi? Please list the name of each campus and the percentage of wifi coverage.
5. Between January 2015 and December 2020, how many times have you switched network providers?
6. How many broadband routers do you have across all campus buildings?
7. Do you have fibre-optic broadband in any campus buildings?
8. Do any of the university-owned halls of residence require an ethernet cable as opposed to wifi? If yes, please list the names of the halls of residence.
9. Do any of the university-owned halls of residence have the option to connect to both an ethernet cable and wifi? If yes, please list the names of the halls of residence.
10. Do you have a data destruction policy?
11. Between January 2015 and December 2020, how many student complaints has the university received relating to the “internet”, “WiFi” and “broadband”? Please list the number of complaints per calendar year.

Please could I receive all information in electronic format and in machine-readable formats where applicable.

Yours faithfully,

Ellen Blacow

Thank you for your request for information

The Information Compliance Team at Anglia Ruskin University has received your request and has logged it with the reference in the subject line of this email.

Please quote this reference if you need to contact us about your request.

We will respond to you within 20 working days following the date of receiving your request, or will advise you within this period if there is a valid reason to either extend the deadline or in the event that we require clarification or refinement of your request.

Yours sincerely

Information Compliance Team

ARU, Bishop Hall Lane, Chelmsford, CM1 1SQ
aru.ac.uk
ARU Cambridge | ARU Chelmsford | ARU London | ARU Peterborough

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1 Attachment

Dear Ellen,

Please find attached our response to your request.

Kind regards,

Helen

Helen Guy
Information Compliance Officer

ARU, Bishop Hall Lane, Chelmsford, CM1 1SQ
T: +44 (0) 1245 684234 | Internal ext. 4234
aru.ac.uk
ARU Cambridge | ARU Chelmsford | ARU London | ARU Peterborough

My working hours are Monday to Wednesday 9:30 – 14:00, Thursday 9:30 – 14:30

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