Internet and IT Infrastructure
Dear Buckinghamshire New University,
Under the Freedom of Information Act 2000 may I kindly request the following information about the University’s internet and IT infrastructure:
1. How much did the university spend on broadband in the 2019/20 financial year?
2. Who is your internet network provider?
3. What is the average network speed on each of your campuses? Please list the name of each campus and the internet speed for each. Here is a tool for testing speed if needed: https://www.uswitch.com/broadband/speedt...
4. What percentage of each university campus is covered by wifi? Please list the name of each campus and the percentage of wifi coverage.
5. Between January 2015 and December 2020, how many times have you switched network providers?
6. How many broadband routers do you have across all campus buildings?
7. Do you have fibre-optic broadband in any campus buildings?
8. Do any of the university-owned halls of residence require an ethernet cable as opposed to wifi? If yes, please list the names of the halls of residence.
9. Do any of the university-owned halls of residence have the option to connect to both an ethernet cable and wifi? If yes, please list the names of the halls of residence.
10. Do you have a data destruction policy?
11. Between January 2015 and December 2020, how many student complaints has the university received relating to the “internet”, “WiFi” and “broadband”? Please list the number of complaints per calendar year.
Please could I receive all information in electronic format and in machine-readable formats where applicable.
Yours faithfully,
Ellen Blacow
Dear Ellen Blacow,
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
Thank you for your request for information about:
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Internet and IT Infrastructure
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Your request was received on 09/12/2020 and is being handled under the
terms of the Freedom of Information Act 2000.
Your query has been given the reference BNUFOI 00000435.
Please remember to quote the reference number above in any future
communications.
In some circumstances a fee may be payable and if that is the case we will
let you know. A fees notice will be issued to you and you will be required
to pay before I will proceed to deal with your request.
You will receive the information requested within 20 working days unless
the University does not hold the information or there is a reason for it
to be withheld. I will write to you in any event.
If you have not already done so, please supply your email address if you
are willing to receive the information electronically.
If you have any queries or concerns then please do not hesitate to contact
us quoting the reference number above.[]^
[]^
Further information about your rights is also available from the
Information Commissioner at: The Information Commissioners Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Kind regards,
FOI Officer
Buckinghamshire New University
High Wycombe Campus
Queen Alexandra Road
High Wycombe
Buckinghamshire
HP11 2JZ
[1]www.bucks.ac.uk
References
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