Internet and IT Infrastructure

The request was partially successful.

Dear University of the West of England,

Under the Freedom of Information Act 2000 may I kindly request the following information about the University’s internet and IT infrastructure:

1. How much did the university spend on broadband in the 2019/20 financial year?
2. Who is your internet network provider?
3. What is the average network speed on each of your campuses? Please list the name of each campus and the internet speed for each. Here is a tool for testing speed if needed: https://www.uswitch.com/broadband/speedt...
4. What percentage of each university campus is covered by wifi? Please list the name of each campus and the percentage of wifi coverage.
5. Between January 2015 and December 2020, how many times have you switched network providers?
6. How many broadband routers do you have across all campus buildings?
7. Do you have fibre-optic broadband in any campus buildings?
8. Do any of the university-owned halls of residence require an ethernet cable as opposed to wifi? If yes, please list the names of the halls of residence.
9. Do any of the university-owned halls of residence have the option to connect to both an ethernet cable and wifi? If yes, please list the names of the halls of residence.
10. Do you have a data destruction policy?
11. Between January 2015 and December 2020, how many student complaints has the university received relating to the “internet”, “WiFi” and “broadband”? Please list the number of complaints per calendar year.

Please could I receive all information in electronic format and in machine-readable formats where applicable.

Yours faithfully,

Ellen Blacow

Foi Requests, University of the West of England

hank you for your request for information.  Please note that most
University staff are now working from home as part of the University’s 
remote working due to the ongoing Coronavirus (COVID 19) outbreak.  This
inbox will continue to be monitored and we will continue to respond to
Freedom of Information requests.  However, we anticipate that there may be
some delays in responding to requests, where staff are working on critical
tasks related to the outbreak or are following advice to self-isolate. 
There is more information on the University website via the following
link: [1]https://www.uwe.ac.uk/

 

J Wallis

Freedom of Information and Governance Officer

 

University of the West of England (UWE Bristol)

Frenchay Campus

Bristol BS16 1QY

 

References

Visible links
1. https://www.uwe.ac.uk/

Foi Requests, University of the West of England

Dear Ellen Blacow,

 

Your request for information has been received. 

 

Yours sincerely, 

 

 

H Scott

Governance Officer

 

University of the West of England

Frenchay Campus

 

 

Foi Requests, University of the West of England

2 Attachments

Dear Ellen Blacow,

 

The University’s response to your request for information is attached.

 

Yours sincerely,

 

 

J Wallis

Freedom of Information and Governance Officer

 

University of the West of England (UWE Bristol)

Frenchay Campus

Bristol BS16 1QY

 

[1]cid:image001.png@01D1CC87.60811AA0

References

Visible links