Internet and IT Infrastructure

The request was successful.

Dear Bournemouth University,

Under the Freedom of Information Act 2000 may I kindly request the following information about the University’s internet and IT infrastructure:

1. How much did the university spend on broadband in the 2019/20 financial year?
2. Who is your internet network provider?
3. What is the average network speed on each of your campuses? Please list the name of each campus and the internet speed for each. Here is a tool for testing speed if needed: https://www.uswitch.com/broadband/speedt...
4. What percentage of each university campus is covered by wifi? Please list the name of each campus and the percentage of wifi coverage.
5. Between January 2015 and December 2020, how many times have you switched network providers?
6. How many broadband routers do you have across all campus buildings?
7. Do you have fibre-optic broadband in any campus buildings?
8. Do any of the university-owned halls of residence require an ethernet cable as opposed to wifi? If yes, please list the names of the halls of residence.
9. Do any of the university-owned halls of residence have the option to connect to both an ethernet cable and wifi? If yes, please list the names of the halls of residence.
10. Do you have a data destruction policy?
11. Between January 2015 and December 2020, how many student complaints has the university received relating to the “internet”, “WiFi” and “broadband”? Please list the number of complaints per calendar year.

Please could I receive all information in electronic format and in machine-readable formats where applicable.

Yours faithfully,

Ellen Blacow

Freedom Of Information, Bournemouth University

Thank you for your enquiry.

 

We (Bournemouth University Higher Education Corporation) will use the
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[1]https://www1.bournemouth.ac.uk/about/gov...

 

Requests made under the Data Protection Legislation for information we
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If your request is for information about programmes provided by
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[2]https://www1.bournemouth.ac.uk/search?ty... .

 

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including our Publication Scheme, can be obtained at:
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Kind regards

 

Information Office

Legal Services

Bournemouth University M209,

Melbury House 1-3 Oxford Road Bournemouth

BH8 3ES

Tel: +44 (0) 1202 961315

Email: [4][email address] / [5][email address]

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Freedom Of Information, Bournemouth University

2 Attachments

Dear Ms Blacow

We write further to your email of 7 December 2020.

Your request has been processed by us in accordance with the Freedom of Information Act 2000 (FOIA).

Please find attached our response.

If you have any questions or are dissatisfied with this response, you should contact us at [email address]. The University's Chief Operating Officer or his nominated alternate will review any appeal and may amend the University's current decision. Thereafter, you may refer your request to the Information Commissioner in accordance with section 50 of the FOIA.

The Information Commissioner can be contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF

Telephone: 0303 123 1113 or 01625 545745

Website: www.ico.org.uk

There is no charge for making an appeal.

Yours sincerely

Information Office
Legal Services
Bournemouth University
Melbury House
1-3 Oxford Road
Bournemouth
DORSET BH8 8ES

Email: [email address]
Tel: 01202 961315

https://www1.bournemouth.ac.uk/about/gov...

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