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Internal staff grievances

Hesper Jones made this Freedom of Information request to South Wales Police

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for Hesper Jones to read a recent response and update the status.

Dear South Wales Police,

Please provide the following information:

- Do you have an internal grievance policy? and if so, how many stages are there?
- Do you have a separate process/policy regarding bullying? and if so please provide the same information for complaints of that nature

If you have policy/policies, please provide the following information for the period 01/08/2017 up to and including 30/07/18
1. how many grievances were submitted by Officers
a) how many were resolved at the first stage? of these how many were upheld or partially up held
b) how many were resolved at the subsequent stage(s)? of these how many were upheld or partially upheld?
c) how many grievances were withdrawn by the aggrieved?
d) what is the gender split on the submission of grievances?

2. how many grievances were submitted by Police staff
a) how many were resolved at the first stage? of these how many were upheld or partially up held
b) how many were resolved at the subsequent stage(s)? of these how many were upheld or partially upheld?
c) how many grievances were withdrawn by the aggrieved?
d) what is the gender split on the submission of grievances?

3. how many collective grievances were submitted (split by officer and police staff)?
how many grievances were submitted by Police staff
a) how many were resolved at the first stage? of these how many were upheld or partially up held
b) how many were resolved at the subsequent stage(s)? of these how many were upheld or partially upheld?
c) how many grievances were withdrawn by the aggrieved?

4. do you have any unresolved/on-going grievances from that period?

5. Do you have a mediation policy and if so how often was that used with this period?

If you do not have such policies how do you manage internal disputes/complaints?

for context please provide
- Total number of officers
- Total number of staff

thank you

Yours faithfully,

Ms H Jones

South Wales Police

Diolch am gysylltu â'r Tîm Rhyddid Gwybodaeth (FOI) yn Heddlu De Cymru.
Mae'r neges hon i gadarnhau ein bod wedi derbyn eich gohebiaeth. Peidiwch
ag ymateb i'r e-bost hwn.

 

Thank you for contacting the Freedom of Information Team (FOI) at South
Wales Police.  This message is to confirm that we have received your
correspondence. Please do not reply to this email.

Ydych chi angen siarad gyda'r heddlu ond nad oes angen ymateb brys arnoch?
Ffoniwch 101… Gellir defnyddio'r rhif i roi gwybod am achos nad yw'n un
brys i unrhyw heddlu yng Nghymru a Lloegr.

Mewn argyfwng, ffoniwch 999 bob amser.

 

Do you need to speak to police but don't require an emergency response?
Call 101… The number can be used to report a non-emergency to any force in
Wales and England.

In an emergency, always dial 999.

Mae Heddlu De Cymru yn croesawu derbyn gohebiaeth yn Gymraeg a Saesneg.
Byddwn yn ateb gohebiaeth a dderbynnir yn Gymraeg yn Gymraeg ac ni fydd
gohebu yn Gymraeg yn arwain at oedi.

South Wales Police welcomes receiving correspondence in Welsh and English.
Any correspondence received in Welsh will be answered in Welsh and
corresponding in Welsh will not lead to a delay in responding.

show quoted sections

South Wales Police

 

Dear Ms Jones,

 

I write in relation to your request asking for information about
grievances.

 

It is not possible to progress your request at this time, as clarification
is needed from you to enable us to locate the information you have asked
for.

 

At the end of your request you state ‘for context please provide – total
number of officers and total number of staff.  What exactly do you mean by
this and are you referring to Q5 or the request as a whole?

In line with the Freedom of Information Act 2000 Section 10(6), the 20
working day timescale will be suspended until the required clarification
has been received, restarting on the date when the information is
received.  If we do not receive clarification from you then your request
will be closed 20 working days from the date of this email.

 

Many thanks for your help,

 

Julia

Freedom of Information Team

Data Management Unit & Disclosure Unit/Rheoli Data ac Uned Datgelu

South Wales Police HQ/Pencadlys yr Heddlu

Cowbridge Road/Heol y Bont-Faen

Bridgend/Penybont ar Ogwr

CF31 3SU

DD Telephone/Telliffon 01656 303444

E-mail/E-bost: [1][email address]

 

 

Ydych chi angen siarad gyda'r heddlu ond nad oes angen ymateb brys arnoch?
Ffoniwch 101… Gellir defnyddio'r rhif i roi gwybod am achos nad yw'n un
brys i unrhyw heddlu yng Nghymru a Lloegr.

Mewn argyfwng, ffoniwch 999 bob amser.

 

Do you need to speak to police but don't require an emergency response?
Call 101… The number can be used to report a non-emergency to any force in
Wales and England.

In an emergency, always dial 999.

Mae Heddlu De Cymru yn croesawu derbyn gohebiaeth yn Gymraeg a Saesneg.
Byddwn yn ateb gohebiaeth a dderbynnir yn Gymraeg yn Gymraeg ac ni fydd
gohebu yn Gymraeg yn arwain at oedi.

South Wales Police welcomes receiving correspondence in Welsh and English.
Any correspondence received in Welsh will be answered in Welsh and
corresponding in Welsh will not lead to a delay in responding.

show quoted sections

Dear South Wales Police,

You asked me to supply further information regarding my request, specifically

At the end of your request you state ‘for context please provide – total
number of officers and total number of staff.

my request refers to the total number of officers and total number of police staff in the employment of South Wales Police for the period of the request

Yours faithfully,

Ms Jones

South Wales Police

3 Attachments

Dear Ms Jones,

      

Your request for information has now been considered and our response is
attached.

                          

I trust that this information answers your request. Should you have any
queries and wish to contact us by e-mail, please do so using the mail box
[1][South Wales Police request email]. (Please do not reply directly to my own
e-mail address as this may result in a delay to your request).

                              

South Wales Police provides you the right to request a re-examination of
your case under its review procedure (copy attached). If you decide to
request such a review and having followed the Force’s full process you are
still dissatisfied, then you have the right to direct your comments to the
Information Commissioner who will give it consideration.

 

Kind Regards,

Freedom of Information Team

Data Management Unit & Disclosure Unit/Rheoli Data ac Uned Datgelu

South Wales Police HQ/Pencadlys yr Heddlu

Cowbridge Road/Heol y Bont-Faen

Bridgend/Penybont ar Ogwr

CF31 3SU

DD Telephone/Telliffon 01656 303444

E-mail/E-bost: [2][email address]

 

 

Ydych chi angen siarad gyda'r heddlu ond nad oes angen ymateb brys arnoch?
Ffoniwch 101 Gellir defnyddio'r rhif i roi gwybod am achos nad yw'n un
brys i unrhyw heddlu yng Nghymru a Lloegr.

Mewn argyfwng, ffoniwch 999 bob amser.

 

Do you need to speak to police but don't require an emergency response?
Call 101 The number can be used to report a non-emergency to any force in
Wales and England.

In an emergency, always dial 999.

Mae Heddlu De Cymru yn croesawu derbyn gohebiaeth yn Gymraeg a Saesneg.
Byddwn yn ateb gohebiaeth a dderbynnir yn Gymraeg yn Gymraeg ac ni fydd
gohebu yn Gymraeg yn arwain at oedi.

South Wales Police welcomes receiving correspondence in Welsh and English.
Any correspondence received in Welsh will be answered in Welsh and
corresponding in Welsh will not lead to a delay in responding.

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Hesper Jones please sign in and let everyone know.