Instant Messaging Apps

The request was successful.

Dear Stockport NHS Foundation Trust,

1. Does the Trust use (or allow) the use of instant messaging apps for the processing of patient identifiable data?

If yes

2. Which messaging app(s) do you use?

3. Has a DPIA been completed? (if yes please include a copy in your response)

4. Has a risk assessment been completed? (if yes please include a copy in your response)

5. Please include any policies or SOPs that detail how the apps are used

For the avoidance of doubt the term processing matches the European Commission definition of "any activity that includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data."

Instant messaging apps may include WhatsApp, Facebook Messenger, Signal, Telegram, Hospify or any similar service.

Yours faithfully,

Samuel Weller

FOI, Stockport NHS Foundation Trust

1 Attachment

Dear Mr Weller,

 

Thank you for your request for information, which we received via email on
the 05/03/2020.

 

Your request will be dealt with under the terms of the Freedom of
Information Act 2000.

 

In some circumstances a fee may be payable and, if that is the case, you
will be informed by way of a fees notice and you will be required to pay
before we will proceed to deal with your request.

 

Please contact me using the address below if you have any queries.

 

Yours Sincerely

 

Laura Sillitoe

Freedom of Information and Information Governance Support Officer

Stockport NHS Foundation Trust

Stepping Hill Hospital

Poplar Grove

Stockport

Cheshire. SK2 7JE

Tel: 0161 419 4160 / 5295

Email: [1][Stockport NHS Foundation Trust request email]

 

[2]Description: Description:
http://snt-webcluster/Business/Intranet/...

 

 

This e-mail and any attachments transmitted with it are confidential and
are for the intended recipient only. If you have received this email in
error, any reading, printing, storage, disclosure, copying or any other
action taken in respect of this e-mail is prohibited and may be unlawful.
Please notify the sender immediately by reply email and then permanently
delete the email. This e-mail and its attachments have been scanned for
viruses but we cannot guarantee that they are virus free. The recipient
should check this e-mail and any attachments for viruses. The information
contained in this email may be subject to public disclosure under the
Freedom of Information Act 2000. Unless legally exempt from disclosure,
the confidentiality of this email and your reply cannot be guaranteed

References

Visible links
1. mailto:[Stockport NHS Foundation Trust request email]

FOI, Stockport NHS Foundation Trust

2 Attachments

Dear Mr Weller,

 

Thank you for your request for information, which we received on the
05/03/2020. Please accept our apologies for the delay in our response.  

 

We are pleased to attach our response to your request, which is in
portable document format (PDF) and will require Acrobat reader software to
view the document. 

 

The FOI Act gives the applicant the right to access information but does
not give an automatic right to re-use the information. The re-use of
public sector information regulations 2005 regulates how individuals or
companies re-use public sector information and provides a  licensing
scheme for re-use.

 

Please note that any individuals identified do not give permission for
their personal data to be processed for the purposes of direct marketing.
Appropriate remedies will be sought in respect of any unsolicited
marketing information supplied.

 

If you have any queries about our response, please contact me, quoting the
reference number above in any future communications.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to me in the first instance at the address below.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
Information Commissioner cannot make a decision unless you have exhausted
the complaints procedure provided by the Trust.

The Information Commissioner can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9
5AF.

 

Yours sincerely

 

Laura Sillitoe

Freedom of Information and Information Governance Support Officer

Stockport NHS Foundation Trust

Stepping Hill Hospital

Poplar Grove

Stockport

Cheshire. SK2 7JE

Tel: 0161 419 4160 / 5295

Email: [1][Stockport NHS Foundation Trust request email]

 

*Please note I am currently working off site, if you need to speak to me
directly, please email me and I will call you.

 

[2]Description: Description:
http://snt-webcluster/Business/Intranet/...

 

 

 

 

This e-mail and any attachments transmitted with it are confidential and
are for the intended recipient only. If you have received this email in
error, any reading, printing, storage, disclosure, copying or any other
action taken in respect of this e-mail is prohibited and may be unlawful.
Please notify the sender immediately by reply email and then permanently
delete the email. This e-mail and its attachments have been scanned for
viruses but we cannot guarantee that they are virus free. The recipient
should check this e-mail and any attachments for viruses. The information
contained in this email may be subject to public disclosure under the
Freedom of Information Act 2000. Unless legally exempt from disclosure,
the confidentiality of this email and your reply cannot be guaranteed

References

Visible links
1. mailto:[Stockport NHS Foundation Trust request email]