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Instant Messaging Apps

Samuel Weller made this Freedom of Information request to Buckinghamshire Healthcare NHS Trust

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Dear Buckinghamshire Healthcare NHS Trust,

1. Does the Trust use (or allow) the use of instant messaging apps for the processing of patient identifiable data?

If yes

2. Which messaging app(s) do you use?

3. Has a DPIA been completed? (if yes please include a copy in your response)

4. Has a risk assessment been completed? (if yes please include a copy in your response)

5. Please include any policies or SOPs that detail how the apps are used

For the avoidance of doubt the term processing matches the European Commission definition of "any activity that includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data."

Instant messaging apps may include WhatsApp, Facebook Messenger, Signal, Telegram, Hospify or any similar service.

Yours faithfully,

Samuel Weller

BHInfo (BUCKINGHAMSHIRE HEALTHCARE NHS TRUST), Buckinghamshire Healthcare NHS Trust

2 Attachments

Thank you for your recent request.
Please see attached the acknowledgement letter and the information leaflet for your records.

Many Thanks,

Freedom of Information Coordinator
Email: [Buckinghamshire Healthcare NHS Trust request email]
Buckinghamshire Healthcare NHS Trust
www.buckshealthcare.nhs.uk

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BHInfo (BUCKINGHAMSHIRE HEALTHCARE NHS TRUST), Buckinghamshire Healthcare NHS Trust

1 Attachment

Please see attached our response to your request below.

Freedom of Information Co-ordinator
Buckinghamshire Healthcare NHS Trust

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