Instant Messaging Apps

Samuel Weller made this Freedom of Information request to North East Ambulance Service NHS Foundation Trust

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear North East Ambulance Service NHS Foundation Trust,

1. Does the Trust use (or allow) the use of instant messaging apps for the processing of patient identifiable data?

If yes

2. Which messaging app(s) do you use?

3. Has a DPIA been completed? (if yes please include a copy in your response)

4. Has a risk assessment been completed? (if yes please include a copy in your response)

5. Please include any policies or SOPs that detail how the apps are used

For the avoidance of doubt the term processing matches the European Commission definition of "any activity that includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data."

Instant messaging apps may include WhatsApp, Facebook Messenger, Signal, Telegram, Hospify or any similar service.

Yours faithfully,

Samuel Weller

Karen Greenacre, North East Ambulance Service NHS Foundation Trust

1 Attachment

Please find attached acknowledgement letter to your Freedom of Information
request.

 

 

 

Karen Greenacre
Governor Support Officer | Chief Executive’s Directorate

 

Direct Line: 0191 430 2036  
North East Ambulance Service NHS Foundation Trust
Bernicia House | Goldcrest Way | Newburn Riverside Business Park
Newcastle Upon Tyne | NE15 8NY | 0191 430 2000
Unmatched quality of care every time we touch lives

CQC rated good
[1]www.neas.nhs.uk | [2]Twitter: @NEAmbulance | [3]Facebook:
North-East-Ambulance-Service

 

 

The North East Ambulance Service NHS Foundation Trust accepts no
responsibility or liability for the contents of this email or any changes
made after the original email. Any views or opinions presented are solely
those of the sender and do not necessarily represent those of the North
East Ambulance Service NHS Foundation Trust unless otherwise specifically
stated. If you are not the intended recipient (or responsible for
delivery) of this email and its attachments, please notify the sender and
delete the email and any copies made. The confidentiality of this email
cannot be guaranteed unless the contents are exempt from the FOI Act 2000.

References

Visible links
1. http://www.neas.nhs.uk/
2. https://twitter.com/NEAmbulance?ref_src=...
3. https://www.facebook.com/pages/North-Eas...

Karen Greenacre, North East Ambulance Service NHS Foundation Trust

1 Attachment

Please find attached response letter to your Freedom of Information
request.

 

 

 

Karen Greenacre
Governor Support Officer | Chief Executive’s Directorate

 

Direct Line: 0191 430 2036  
North East Ambulance Service NHS Foundation Trust
Bernicia House | Goldcrest Way | Newburn Riverside Business Park
Newcastle Upon Tyne | NE15 8NY | 0191 430 2000
Unmatched quality of care every time we touch lives

CQC rated good
[1]www.neas.nhs.uk | [2]Twitter: @NEAmbulance | [3]Facebook:
North-East-Ambulance-Service

 

 

The North East Ambulance Service NHS Foundation Trust accepts no
responsibility or liability for the contents of this email or any changes
made after the original email. Any views or opinions presented are solely
those of the sender and do not necessarily represent those of the North
East Ambulance Service NHS Foundation Trust unless otherwise specifically
stated. If you are not the intended recipient (or responsible for
delivery) of this email and its attachments, please notify the sender and
delete the email and any copies made. The confidentiality of this email
cannot be guaranteed unless the contents are exempt from the FOI Act 2000.

References

Visible links
1. http://www.neas.nhs.uk/
2. https://twitter.com/NEAmbulance?ref_src=...
3. https://www.facebook.com/pages/North-Eas...