Instant Messaging Apps
Dear University Hospital Southampton NHS Foundation Trust,
1. Does the Trust use (or allow) the use of instant messaging apps for the processing of patient identifiable data?
If yes
2. Which messaging app(s) do you use?
3. Has a DPIA been completed? (if yes please include a copy in your response)
4. Has a risk assessment been completed? (if yes please include a copy in your response)
5. Please include any policies or SOPs that detail how the apps are used
For the avoidance of doubt the term processing matches the European Commission definition of "any activity that includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data."
Instant messaging apps may include WhatsApp, Facebook Messenger, Signal, Telegram, Hospify or any similar service.
Yours faithfully,
Samuel Weller
Dear Samuel,
Please find attached the Trust's response to your recent Freedom of
Information request.
With regards,
Freedom of Information Officer
Corporate Affairs
University Hospital Southampton NHS Trust
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