Instant messaging

Will Scott made this Freedom of Information request to Northumbria Police

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Northumbria Police,

Please can you tell me:

1) Does your force use any form of Instant Messaging system such as Skype or Microsoft Lync? If so the name of the system.
2) Are able to connect with other forces/organisations?

Yours faithfully,

Will Scott

Freedom of Information Mailbox, Northumbria Police

Will
As its not clear in the below, to avoid doubt is point 2 in relation to point 1?
Should it read:
2) Are able to connect with other forces/organisations via those systems?

Once this is clear we can progress accordingly

Regards

Dear Freedom of Information Mailbox,

The question should read, if so are you able to connect to other forces / organisation's using Lync or Skype.

Yours sincerely,

Will Scott

Freedom of Information Mailbox, Northumbria Police

 

Provision of information held by Northumbria Police made under the Freedom
of Information Act 2000 (the 'Act')

 

Thank you for your e mail dated 4 October 2017 in which you made a request
for access to certain information which may be held by Northumbria Police.

 

As you may be aware the purpose of the Act is to allow a general right of
access to information held at the time of a request, by a Public Authority
(including the Police), subject to certain limitations and exemptions.

 

You asked:

1. Does your force use any form of Instant Messaging system such as Skype
or Microsoft Lync? If so the name of the system.

2. if so are you able to connect to other forces / organisation's using
Lync or Skype.

 

We have now had the opportunity to fully consider your request and I
provide a response for your attention.

 

Following receipt of your request, searches were conducted with the IC&T
Department of Northumbria Police. I can confirm that the information you
have requested is held by Northumbria Police.

 

I am able to disclose the located information to you as follows.

 

1.    YES, Skype for Business

2.    Yes

 

 

Due to the different methods of recording information across 43 forces, a
specific response from one constabulary should not be seen as an
indication of what information could be supplied (within cost) by another.
Systems used for recording these figures are not generic, nor are the
procedures used locally in capturing the data. For this reason responses
between forces may differ, and should not be used for comparative
purposes.

 

The information we have supplied to you is likely to contain intellectual
property rights of Northumbria Police. Your use of the information must be
strictly in accordance with the Copyright Designs and Patents Act 1988 (as
amended) or such other applicable legislation. In particular, you must not
re-use this information for any commercial purpose.

 

You may be interested to know that Northumbria Police routinely publish
information via the Disclosure Log. The aim of the Disclosure Log is to
promote openness and transparency by voluntarily placing information into
the public arena.

 

The Disclosure Log contains copies of some of the information that has
been disclosed by Northumbria Police in response to requests made under
the Freedom of Information Act 2000.

 

Whilst it is not possible to publish all responses we will endeavour to
publish those where we feel that the information disclosed is in the wider
public interest.

 

The Disclosure Log will be updated once responses have been sent to the
requester.

 

I have provided the relevant link below.

 

[1]http://www.northumbria.police.uk/freedom...

 

How to complain

If you are unhappy with our decision or do not consider that we have
handled your request properly and we are unable to resolve this issue
informally, you are entitled to make a formal complaint to us under our
complaints procedure, attached below

[2]http://www.northumbria.police.uk/freedom...

If you are still unhappy after we have investigated your complaint and
reported to you the outcome, you may complain directly to the Information
Commissioner’s Office and request that they investigate to ascertain
whether we have dealt with your request in accordance with the Act.

Yours sincerely

 

Michael Cleugh

Data Protection and Disclosure Advisor

Direct Dial: 0191 2956941

 

[NOT PROTECTIVELY MARKED]

 

 

References

Visible links
1. http://www.northumbria.police.uk/freedom...
2. http://www.northumbria.police.uk/freedom...

Dear Freedom of Information Mailbox,

Thank you.

Can I clarify, do all staff have access to use Skype for Business?

Yours sincerely,

Will Scott

Freedom of Information Mailbox, Northumbria Police

Freedom of Information Act 2000 (FOIA)

Thank you for your email received today in which you make a request for information that Northumbria Police may hold in accordance with the Freedom Of Information Act 2000

We are in the process of dealing with your request and a response should be provided to you by 08/11/17 which is in accordance with the legislation.

Please note, this will be aggregated with your previous FOI on the same subject for time and cost.

Yours sincerely

Shirley Scott
Information Management Unit

Freedom of Information Mailbox, Northumbria Police

 

Provision of information held by Northumbria Police made under the Freedom
of Information Act 2000 (the 'Act')

 

Thank you for your e mail dated 10 October 2017 in which you made a
request for access to certain information which may be held by Northumbria
Police.

 

As you may be aware the purpose of the Act is to allow a general right of
access to information held at the time of a request, by a Public Authority
(including the Police), subject to certain limitations and exemptions.

 

You asked:

 

Can I clarify, do all staff have access to use Skype for Business?

 

We have now had the opportunity to fully consider your request and I
provide a response for your attention.

 

Following receipt of your request, searches were conducted with the ICT
Department of Northumbria Police. I can confirm that the information you
have requested is held by Northumbria Police.

 

I am able to disclose the located information to you as follows.

 

The Force is licensed for everyone to be able to use Lync/Skype for
Business (The Microsoft product was called Lync and has changed in recent
versions to a new name of Skype for Business).   All network connected
laptop/desktop devices have Lync/Skype for Business installed and there is
an upgrade process underway to upgrade all Lync installations to Skype for
Business.   Everyone therefore has an ability to use Lync/Skype for
business however, the product is not preconfigured for them and if they
have not set up the product they will not be able to access the
functionality.  There is no way to identify which users have yet to setup
Lync/Skype for Business.

 

Due to the different methods of recording information across 43 forces, a
specific response from one constabulary should not be seen as an
indication of what information could be supplied (within cost) by another.
Systems used for recording these figures are not generic, nor are the
procedures used locally in capturing the data. For this reason responses
between forces may differ, and should not be used for comparative
purposes.

 

The information we have supplied to you is likely to contain intellectual
property rights of Northumbria Police. Your use of the information must be
strictly in accordance with the Copyright Designs and Patents Act 1988 (as
amended) or such other applicable legislation. In particular, you must not
re-use this information for any commercial purpose.

 

You may be interested to know that Northumbria Police routinely publish
information via the Disclosure Log. The aim of the Disclosure Log is to
promote openness and transparency by voluntarily placing information into
the public arena.

 

The Disclosure Log contains copies of some of the information that has
been disclosed by Northumbria Police in response to requests made under
the Freedom of Information Act 2000.

 

Whilst it is not possible to publish all responses we will endeavour to
publish those where we feel that the information disclosed is in the wider
public interest.

 

The Disclosure Log will be updated once responses have been sent to the
requester.

 

I have provided the relevant link below.

 

[1]http://www.northumbria.police.uk/freedom...

 

How to complain

If you are unhappy with our decision or do not consider that we have
handled your request properly and we are unable to resolve this issue
informally, you are entitled to make a formal complaint to us under our
complaints procedure, attached below

[2]http://www.northumbria.police.uk/freedom...

If you are still unhappy after we have investigated your complaint and
reported to you the outcome, you may complain directly to the Information
Commissioner’s Office and request that they investigate to ascertain
whether we have dealt with your request in accordance with the Act.

Yours sincerely

 

Michael Cleugh

Data Protection and Disclosure Advisor

Direct Dial: 0191 2956941

 

[NOT PROTECTIVELY MARKED]

 

 

References

Visible links
1. http://www.northumbria.police.uk/freedom...
2. http://www.northumbria.police.uk/freedom...