Good morning,

I would be grateful if you could share a copy of the most up-to-date Planning Inspector Training Manual.

Yours faithfully,

Mark Balaj

Planning Inspectorate

Dear Mark Balaj,

Thank you for contacting us.

Your enquiry has been received and our Customer Team will respond to your
query as soon as possible. Your ticket number is 19930

We recently received your correspondence and created a ticket for you,
this will allow us to ensure our Customer Team contact you as soon as
possible. Your ticket number is 19930 If you wish to contact us in the
meantime, you can reply to this email.

We will reply to you as soon as possible. However, please be aware that it
can take up to 40 working days to answer correspondence where the matters
raised are more complex or relevant persons are unavailable for comment.
Please accept our apologies in advance for any inconvenience. Decisions by
Inspectors (or decisions based on the recommendations of Inspectors) are
final unless successfully challenged in the High Court on a point of law.
Since there are strict deadlines for making a legal challenge, please do
not wait for our response.

If you have a new query, you can now contact us by using our new Customer
Contact Form:
[1]https://contact-us.planninginspectorate....

Kind Regards

Customer Team
The Planning Inspectorate

Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[2]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

[3]Please take a moment to review the Planning Inspectorate's Privacy
Notice which can be accessed by clicking this link.

[4]Coronavirus advice image with text saying Hands, Face, Space

Please note that the contents of this email and any attachments are
privileged and/or confidential and intended solely for the use of the
intended recipient. If you are not the intended recipient of this email
and its attachments, you must take no action based upon them, nor must you
copy or show them to anyone. Please contact the sender if you believe you
have received this email in error and then delete this email from your
system.

Recipients should note that e-mail traffic on Planning Inspectorate
systems is subject to monitoring, recording and auditing to secure the
effective operation of the system and for other lawful purposes. The
Planning Inspectorate has taken steps to keep this e-mail and any
attachments free from viruses. It accepts no liability for any loss or
damage caused as a result of any virus being passed on. It is the
responsibility of the recipient to perform all necessary checks.

The statements expressed in this e-mail are personal and do not
necessarily reflect the opinions or policies of the Inspectorate.

DPC:76616c646f72

[5]Environmental advice image with text saying please consider the
environment before printing this email [M7R0W5-EGW0Y]
Reverse link: [6]unknown

References

Visible links
1. https://contact-us.planninginspectorate....
2. https://www.gov.uk/government/organisati...
3. https://www.gov.uk/government/publicatio...
6. https://contact-us.planninginspectorate....

Planning Inspectorate

Dear Mark Balaj,

Your ticket 19930 has been updated.

Matthew Dunkley-Roberts (The Planning Inspectorate)

17 Aug 2022, 13:04 BST

Dear Mr Balaj,
 
Thank you for your Freedom of Information Request for the latest version
of the Inspector's Training Manual (ITM) on the 17th August.
 
Further to your request, please see attached below a copy of the latest
ITM, for your information. Due to the limitations on file sizes with
attachments, please note that it is split into 3 parts.
 

Please note that the Inspector Training Manual is subject to regular
updates, and the Manual does not constitute Government policy or guidance
and does not seek to interpret Government policy. In the event that there
appears to be a discrepancy between the Manual and national policy /
guidance, any national policy and guidance will be conclusive.

 

As this document is not written for an external audience, many of the
hyperlinks point to our internal systems at the Inspectorate (including
links from one chapter to another), and therefore will not be accessible
to those outside.

 

If you are unhappy with the outcome of your request for information, or
the way we handled your request, then you can ask for an internal review. 
Details of our review procedures and contact details for the Information
Commissioner’s Office are set out in the attached leaflet.

 

Kind regards,

Matthew Dunkley-Roberts

Customer Team
The Planning Inspectorate
Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[1]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

[2]Alt Text

Attachment(s)
[3]Consolidated ITM on 11 August 2022 Part 1.pdf
[4]Consolidated ITM on 11 August 2022 Part 3.pdf
[5]Consolidated ITM on 11 August 2022 Part 2.pdf
[6]FOI review procedures.pdf

Mark Balaj

17 Aug 2022, 09:41 BST

Good morning,

I would be grateful if you could share a copy of the most up-to-date Planning
Inspector Training Manual.

Yours faithfully,

Mark Balaj

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[7][FOI #887656 email]

Is [8][Planning Inspectorate request email] the wrong address for Freedom of
Information requests to Planning Inspectorate? If so, please contact us using
this form:
[9]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the
internet. Our privacy and copyright policies:
[10]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest
advice from the ICO:
[11]https://www.whatdotheyknow.com/help/ico-...
[12]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be
delayed.

If you find this service useful as an FOI officer, please ask your web manager
to link to us from your organisation's FOI page.

show quoted sections

Dear Matthew,

Thank your for your response. Unfortunately, as seen below, the message contains no hyperlinks and so are not accessible. Could you assist please?

"Attachment(s)
[5]FOI review procedures.pdf
[6]Consolidated Inspector Training Manual 3.pdf
[7]Consolidated Inspector Training Manual 1.pdf
[8]Consolidated Inspector Training Manual 2.pdf"

Yours faithfully,

Mark Balaj

Planning Inspectorate

Dear Mark Balaj,

Thank you for contacting us.

Your enquiry has been received and our Customer Team will respond to your
query as soon as possible. Your ticket number is 19961

We recently received your correspondence and created a ticket for you,
this will allow us to ensure our Customer Team contact you as soon as
possible. Your ticket number is 19961 If you wish to contact us in the
meantime, you can reply to this email.

We will reply to you as soon as possible. However, please be aware that it
can take up to 40 working days to answer correspondence where the matters
raised are more complex or relevant persons are unavailable for comment.
Please accept our apologies in advance for any inconvenience. Decisions by
Inspectors (or decisions based on the recommendations of Inspectors) are
final unless successfully challenged in the High Court on a point of law.
Since there are strict deadlines for making a legal challenge, please do
not wait for our response.

If you have a new query, you can now contact us by using our new Customer
Contact Form:
[1]https://contact-us.planninginspectorate....

Kind Regards

Customer Team
The Planning Inspectorate

Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[2]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

[3]Please take a moment to review the Planning Inspectorate's Privacy
Notice which can be accessed by clicking this link.

[4]Coronavirus advice image with text saying Hands, Face, Space

Please note that the contents of this email and any attachments are
privileged and/or confidential and intended solely for the use of the
intended recipient. If you are not the intended recipient of this email
and its attachments, you must take no action based upon them, nor must you
copy or show them to anyone. Please contact the sender if you believe you
have received this email in error and then delete this email from your
system.

Recipients should note that e-mail traffic on Planning Inspectorate
systems is subject to monitoring, recording and auditing to secure the
effective operation of the system and for other lawful purposes. The
Planning Inspectorate has taken steps to keep this e-mail and any
attachments free from viruses. It accepts no liability for any loss or
damage caused as a result of any virus being passed on. It is the
responsibility of the recipient to perform all necessary checks.

The statements expressed in this e-mail are personal and do not
necessarily reflect the opinions or policies of the Inspectorate.

DPC:76616c646f72

[5]Environmental advice image with text saying please consider the
environment before printing this email [8D62Q9-Z3DD4]
Reverse link: [6]unknown

References

Visible links
1. https://contact-us.planninginspectorate....
2. https://www.gov.uk/government/organisati...
3. https://www.gov.uk/government/publicatio...
6. https://contact-us.planninginspectorate....

Dunkley-Roberts, Matthew, Planning Inspectorate

2 Attachments

Dear Mr Balaj,

Thank you for your further email regarding your FOI request for the ITM. I apologise that you were not able to access the attachments on my previous email sent via our customer service system.

I am now using Outlook in the hopes that this solves the issue you have faced in receiving the ITM. Please see attached a copy of the ITM, for your information. Due to the limitations on file sizes with email attachments in Outlook, I will be sending this to you in 3 parts. Part 1 and the FOI review procedures documents are attached to this email, and Parts 2 and 3 of the ITM will follow in separate emails.

Kind regards,

Matt Dunkley-Roberts
Customer Team Officer
He/Him
The Planning Inspectorate

Putting the customer at the heart of everything we do.
Email: [email address]
https://www.gov.uk/government/organisati...
Twitter: @PINSgov

This communication does not constitute legal advice. Please view our Information Charter before sending information to the Planning Inspectorate

show quoted sections

Dunkley-Roberts, Matthew, Planning Inspectorate

1 Attachment

Dear Mr Balaj,

Please see attached part 2 of the ITM, for your information.

Kind regards,

Matt Dunkley-Roberts
Customer Team Officer
He/Him
The Planning Inspectorate

Putting the customer at the heart of everything we do.
Email: [email address]
https://www.gov.uk/government/organisati...
Twitter: @PINSgov

This communication does not constitute legal advice. Please view our Information Charter before sending information to the Planning Inspectorate

show quoted sections

Dunkley-Roberts, Matthew, Planning Inspectorate

1 Attachment

Dear Mr Balaj,

Please see attached part 3 of the ITM, for your information.

Kind regards,

Matt Dunkley-Roberts
Customer Team Officer
He/Him
The Planning Inspectorate

Putting the customer at the heart of everything we do.
Email: [email address]
https://www.gov.uk/government/organisati...
Twitter: @PINSgov

This communication does not constitute legal advice. Please view our Information Charter before sending information to the Planning Inspectorate

show quoted sections

Planning Inspectorate

Hello Mark Balaj,

We recently confirmed that your query has been resolved, and we would
like to get some feedback from you about your experience.

We use the feedback we collect to improve our customer experience
and the services we provide. The survey will take less than 5 minutes to
complete and you can provide us with your feedback [1]here or by copy and
pasting this link [2]https://forms.office.com/r/31dgjVEwUC into your
browser.

If you do not believe your query has been resolved, please respond
to this email.

Matthew Dunkley-Roberts (The Planning Inspectorate)

17 Aug 2022, 13:04 BST

Dear Mr Balaj,
 
Thank you for your Freedom of Information Request for the latest version
of the Inspector's Training Manual (ITM) on the 17th August.
 
Further to your request, please see attached below a copy of the latest
ITM, for your information. Due to the limitations on file sizes with
attachments, please note that it is split into 3 parts.
 

Please note that the Inspector Training Manual is subject to regular
updates, and the Manual does not constitute Government policy or guidance
and does not seek to interpret Government policy. In the event that there
appears to be a discrepancy between the Manual and national policy /
guidance, any national policy and guidance will be conclusive.

 

As this document is not written for an external audience, many of the
hyperlinks point to our internal systems at the Inspectorate (including
links from one chapter to another), and therefore will not be accessible
to those outside.

 

If you are unhappy with the outcome of your request for information, or
the way we handled your request, then you can ask for an internal review. 
Details of our review procedures and contact details for the Information
Commissioner’s Office are set out in the attached leaflet.

 

Kind regards,

Matthew Dunkley-Roberts

Customer Team
The Planning Inspectorate
Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[3]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

[4]Alt Text

Attachment(s)
[5]Consolidated ITM on 11 August 2022 Part 1.pdf
[6]Consolidated ITM on 11 August 2022 Part 3.pdf
[7]Consolidated ITM on 11 August 2022 Part 2.pdf
[8]FOI review procedures.pdf

Mark Balaj

17 Aug 2022, 09:41 BST

Good morning,

I would be grateful if you could share a copy of the most up-to-date Planning
Inspector Training Manual.

Yours faithfully,

Mark Balaj

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[9][FOI #887656 email]

Is [10][Planning Inspectorate request email] the wrong address for Freedom of
Information requests to Planning Inspectorate? If so, please contact us using
this form:
[11]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the
internet. Our privacy and copyright policies:
[12]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest
advice from the ICO:
[13]https://www.whatdotheyknow.com/help/ico-...
[14]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be
delayed.

If you find this service useful as an FOI officer, please ask your web manager
to link to us from your organisation's FOI page.

show quoted sections

Planning Inspectorate

Hello Mark Balaj,

We recently confirmed that your query has been resolved, and we would
like to get some feedback from you about your experience.

We use the feedback we collect to improve our customer experience
and the services we provide. The survey will take less than 5 minutes to
complete and you can provide us with your feedback [1]here or by copy and
pasting this link [2]https://forms.office.com/r/31dgjVEwUC into your
browser.

If you do not believe your query has been resolved, please respond
to this email.

Mark Balaj

17 Aug 2022, 14:59 BST

Dear Matthew,

Thank your for your response. Unfortunately, as seen below, the message contains
no hyperlinks and so are not accessible. Could you assist please?

"Attachment(s)
[5]FOI review procedures.pdf
[6]Consolidated Inspector Training Manual 3.pdf
[7]Consolidated Inspector Training Manual 1.pdf
[8]Consolidated Inspector Training Manual 2.pdf"

Yours faithfully,

Mark Balaj

show quoted sections