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Injuries sustained by baggage handlers at airports

Charlotte Lynch made this Freedom of Information request to South Central Ambulance Service NHS Foundation Trust as part of a batch sent to 13 authorities

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for Charlotte Lynch to read a recent response and update the status.

Charlotte Lynch

Dear FOI team,

I am looking for information on the amount of injuries sustained by airport ground handling staff whilst at work, and I would like to request the following information.

Q1. In 2019, how many times were you called out to attend to a patient at an airport, where the patient was a "ground handler", "baggage handler", "ground staff", "ground attendant" or "baggage attendant"?
Q1 i. Please provide a monthly breakdown of the total - for example, how many of these happened in January? How many in February? etc.
Q1 ii. Please provide incident notes with details of injuries where possible.

Q2. In 2022 so far (up to and including Sunday 10th July 2022), how many times were you called out to attend to a patient at an airport, where the patient was a "ground handler", "baggage handler", "ground staff", "ground attendant" or "baggage attendant"?
Q2 i. Please provide a monthly breakdown of the total - for example, how many happened in January? How many in February? etc.
Q2 ii. Please provide incident notes with details of injuries where possible.

Many thanks,
Charlotte

FOI, South Central Ambulance Service NHS Foundation Trust

This is an automatic reply.

 

Thank you for your email, please note the FOI allows us 20 working days to
answer your request.

 

We would prefer you do not send excel spreadsheets with your FOI request,
due to the risk of computer viruses.

 

Please note do not accept any form of pre-formatted documents for
completion and that we require requests to include your requirements in
full within the body of the original message.

 

 

Information Governance Team

[1]South Central Ambulance NHS Foundation Trust
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FOI, South Central Ambulance Service NHS Foundation Trust

Good Afternoon,

Please accept this email as acknowledgement that we have received your request.

Your request has been logged under reference number FOI2223-117/A. Please quote this on any future correspondence.

Under the Freedom of information Act we have 20 days to provide a response to you starting from the date of receipt of your request.

Kind regards,

Information Governance Team
01869 817670 or 01869 365000 Ext 5407
[South Central Ambulance Service NHS Foundation Trust request email]
South Central Ambulance Service NHS Foundation Trust
Unit 7 & 8| Talisman Business Centre| Talisman Road| Bicester| Oxfordshire| OX26 6HR

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FOI, South Central Ambulance Service NHS Foundation Trust

Good Morning,

Thank you for your freedom of information request. We do not hold the requested information as we don't record the profession of our patients.

I hope this information meets your requirements but if you are unhappy with the way your request for information has been handled, you can request a review by writing to: Will Hancock, Chief Executive, South Central Ambulance Service NHS Trust, Units 7 & 8 Talisman Business Centre, Talisman Road, Bicester, Oxon, OX26 6HR.

If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone 0303 123 1113 Website https://ico.org.uk/make-a-complaint/offi...

Information Governance Officer

01869 817670

[South Central Ambulance Service NHS Foundation Trust request email]

South Central Ambulance Service NHS Foundation Trust, Northern House, 7-8 Talisman Business Centre, Bicester, OX26 6HR.

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Charlotte Lynch

Good morning,

Thank you for your response. Is it not possible to search for key words in incident reports from airports? Please search the key words "baggage handler", "ground staff", "ground handler", "baggage staff"

Yours sincerely,

Charlotte Lynch

FOI, South Central Ambulance Service NHS Foundation Trust

Unfortunately not and as stated previously we would not record this type of information.

Kind regards

Information Governance Officer

01869 817670

[South Central Ambulance Service NHS Foundation Trust request email]

South Central Ambulance Service NHS Foundation Trust, Northern House, 7-8 Talisman Business Centre, Bicester, OX26 6HR.

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Charlotte Lynch

Good morning,

Okay, thank you for clarifying that. Please can you provide data for all call-outs to airports for the dates requested, in an excel spreadsheet format?

Any details you can provide about the most serious cases would be helpful.

Yours sincerely,

Charlotte Lynch

FOI, South Central Ambulance Service NHS Foundation Trust

I have asked if data can be obtained but this is going to sound pedantic but we can't do a search for 'all airports'. Please can provide the addresses for each location they are interested in knowing about.

Please can you let us know what airports & their addresses you wish us to search for.

Kind regards

Information Governance Officer

01869 817670

[South Central Ambulance Service NHS Foundation Trust request email]

South Central Ambulance Service NHS Foundation Trust, Northern House, 7-8 Talisman Business Centre, Bicester, OX26 6HR.

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We don't know whether the most recent response to this request contains information or not – if you are Charlotte Lynch please sign in and let everyone know.