We don't know whether the most recent response to this request contains information or not – if you are langtry please sign in and let everyone know.

Information the Council is Legally Entitled to Access in Determining Council Tax Liability

We're waiting for langtry to read a recent response and update the status.

Dear Bournemouth Borough Council,

What information is the Council legally entitled to access in determining council tax liability and discounts?

Does the council choose to access information sources to check information offered by the property owner and, what are these information sources?

Yours faithfully,

langtry

Bournemouth Borough Council Enquiries, Bournemouth Borough Council

Thank you for your enquiry, this has been received and we will respond as
soon as possible.

If you are submitting a request for information under the Freedom of
Information/Environmental Information Regulations this automated response
is formal acknowledgement that your request has been received by the
Council.  In most cases you will receive a response within 20 working
days.  If for any reason this is not possible you will be contacted and
advised accordingly.  

Meanwhile you may find the information you require on our website.
[1]www.bournemouth.gov.uk

Never miss a thing! [2]Sign up now to receive our email alerts direct to
your Inbox, on the subjects that matter most to you.

 

Special Offer: FREE LED light bulbs & more!

Many Bournemouth residents can get lots of free help to cut energy bills.
You are eligible if someone in your household receives certain benefits,
has a health condition or disability. [3]Check the Council website for
full details. If you are eligible, a Home Energy Advisor will visit and
install free energy saving measures – such as low energy LED lightbulbs,
smart extension leads, reflective radiator panels and draught-proofing to
wooden windows and doors (subject to the suitability of your home).

 

Phone to book your free home visit on 0800 060 7567 (8.45am till 5.30pm,
Monday to Friday) or apply online anytime at:
[4]https://www.applyforleap.org.uk/ If you know other people who you think
could benefit from this service, please tell them.

Kind Regards,

Customer Service team

Bournemouth Borough Council

show quoted sections

References

Visible links
1. http://www.bournemouth.gov.uk/
http://www.bournemouth.gov.uk/
2. https://public.govdelivery.com/accounts/...
3. https://www.bournemouth.gov.uk/environme...
4. https://www.applyforleap.org.uk/

Revenue & Benefits Enquiries, Bournemouth Borough Council

Dear Langtry,

 

Information Request – Freedom of Information Act

 

Further to your request for information received on 5^th December 2017.

 

What information is the Council legally entitled to access in determining
council tax liability and discounts?

The Council Tax (Administration and Enforcement) Regulations 1992 state it
is the responsibility of the resident/liable person to provide
documentation that would enable the Council to determine a liability or
award a discount.

 

Does the council choose to access information sources to check information
offered by the property owner and, what are these information sources?

As it is the responsibility of the resident/liable party to provide the
information, the Council does not usually have to access other sources. In
the rare occurrence of a dispute, a tenancy agreement or a check with Land
Registry is usually sufficient.

 

I hope that this deals with your request satisfactorily.

 

The information supplied to you is subject to copyright protection under
the Copyright, Designs and Patents Act 1988. You are free to use it (not
including logos) for non-commercial purposes. You must re-use it
accurately and not in a misleading context, and acknowledge us as your
source. Re-use for commercial purposes may require a licence. Initial
enquiries about re-using all or part of this information for commercial
purposes should be directed to the Council’s Corporate Information
Compliance Officer who can be contacted by email at
[1][email address], or in writing to:

 

Bournemouth Borough Council

Legal Services

Bourne Avenue

Bournemouth

BH2 6DY

 

Where third party copyright material has been provided, you must ensure
you have gained the permission of the third party before reproducing the
information.  If you are unsure as to whether copyright applies, please
contact the third party for clarification.

 

If you are dissatisfied with this response you can ask for a review, which
will be dealt with through the Council’s complaints procedure. Details of
the complaints procedure can be found

at:
[2]http://www.bournemouth.gov.uk/Report/Rep...

 

If you are dissatisfied with the outcome of the Council’s review you have
the right to refer the matter to the Information Commissioner’s Office.
Contact details for the Information Commissioner can be found at:
[3]www.ico.org.uk

 

Yours sincerely

Revenue and Benefits

Bournemouth Borough Council

 

Telephone: 01202 451451

Email: [4]revenue&[email address]

Fax: 01202 451004

 

VISIT OUR WEBSITE: [5]www.bournemouth.gov.uk

%%%

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show quoted sections

Dear Bournemouth Borough Council,

Many thanks for your response.

If its OK I have a couple of follow up questions:
. Do you choose to access state and NHS pension data sources?
. What about information supplied by a third party (someone who does not share the Council Tax payer's interests) who chooses to make available information* not previously divulged?
*whether or not the information impacts on Council Tax calculations.

Yours faithfully,
langtry

Bournemouth Borough Council Enquiries, Bournemouth Borough Council

Thank you for your enquiry, this has been received and we will respond as
soon as possible.

If you are submitting a request for information under the Freedom of
Information/Environmental Information Regulations this automated response
is formal acknowledgement that your request has been received by the
Council.  In most cases you will receive a response within 20 working
days.  If for any reason this is not possible you will be contacted and
advised accordingly.  

Meanwhile you may find the information you require on our website.
[1]www.bournemouth.gov.uk

Never miss a thing! [2]Sign up now to receive our email alerts direct to
your Inbox, on the subjects that matter most to you.

 

Special Offer: FREE LED light bulbs & more!

Many Bournemouth residents can get lots of free help to cut energy bills.
You are eligible if someone in your household receives certain benefits,
has a health condition or disability. [3]Check the Council website for
full details. If you are eligible, a Home Energy Advisor will visit and
install free energy saving measures – such as low energy LED lightbulbs,
smart extension leads, reflective radiator panels and draught-proofing to
wooden windows and doors (subject to the suitability of your home).

 

Phone to book your free home visit on 0800 060 7567 (8.45am till 5.30pm,
Monday to Friday) or apply online anytime at:
[4]https://www.applyforleap.org.uk/ If you know other people who you think
could benefit from this service, please tell them.

Kind Regards,

Customer Service team

Bournemouth Borough Council

show quoted sections

References

Visible links
1. http://www.bournemouth.gov.uk/
http://www.bournemouth.gov.uk/
2. https://public.govdelivery.com/accounts/...
3. https://www.bournemouth.gov.uk/environme...
4. https://www.applyforleap.org.uk/

Revenue & Benefits Enquiries, Bournemouth Borough Council

Dear Langtry,

 

Thank you for your information request received 10^th February 2018.

 

Do you choose to access state and NHS pension data sources?

We do not access state or NHS pension data to determine Council Tax
liabilities.

What about information supplied by a third party (someone who does not
share the Council Tax payer's interests) who chooses to make available
information* not previously divulged?

If this information is relevant to determining a Council Tax liability, it
could be used. For example a neighbour advising their neighbour doesn't
live alone will result in our database being checked to identify if a
single person discount is being applied and if it is, a review form would
be posted. If it isn’t relevant to determining a Council Tax liability, we
would have no use for the information.

*whether or not the information impacts on Council Tax calculations.

 

I hope that this deals with your request satisfactorily.

 

The information supplied to you is subject to copyright protection under
the Copyright, Designs and Patents Act 1988. You are free to use it (not
including logos) for non-commercial purposes. You must re-use it
accurately and not in a misleading context, and acknowledge us as your
source. Re-use for commercial purposes may require a licence. Initial
enquiries about re-using all or part of this information for commercial
purposes should be directed to the Council’s Corporate Information
Compliance Officer who can be contacted by email at
[1][email address], or in writing to:

 

Bournemouth Borough Council

Legal Services

Bourne Avenue

Bournemouth

BH2 6DY

 

Where third party copyright material has been provided, you must ensure
you have gained the permission of the third party before reproducing the
information.  If you are unsure as to whether copyright applies, please
contact the third party for clarification.

 

If you are dissatisfied with this response you can ask for a review, which
will be dealt with through the Council’s complaints procedure. Details of
the complaints procedure can be found

at:
[2]http://www.bournemouth.gov.uk/Report/Rep...

 

If you are dissatisfied with the outcome of the Council’s review you have
the right to refer the matter to the Information Commissioner’s Office.
Contact details for the Information Commissioner can be found at:
[3]www.ico.org.uk

 

Yours sincerely

Revenue and Benefits

Bournemouth Borough Council

 

Telephone: 01202 451451

Email: [4]revenue&[email address]

Fax: 01202 451004

 

VISIT OUR WEBSITE: [5]www.bournemouth.gov.uk

%%%

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show quoted sections

Dear Revenue & Benefits Enquiries,

I believe you have answered my query. Thank you. I have a couple of other queries although, whether or not you choose to answer them, I'm planning to mark the FOI query as complete.

If a neighbour wishes to supply you with council-tax pertinent information but information they should not hold, do you choose to accept it?

I'm guessing some neighbours can be 'busy bodies' when it comes to divulging information while others are 'best buddies' divulging nothing so, how do you deal with this 'imbalance' of neighbour supplied information?

Yours faithfully,
langtry

Revenue & Benefits Enquiries, Bournemouth Borough Council

2 Attachments

Thank you for your email. Enquiries are dealt with in the order they are
received.  We aim to deal with your enquiry within 10 working days however
the Council Tax department is currently experiencing a backlog of work and
your enquiry may take longer to process.

 

Please note: All future emails will be encrypted and will require a
password to collect. This is to protect the information we send to you.
For more information please visit [1]www.bournemouth.gov.uk/rbemailencrypt

 

Why not join 50,000 other Council
[2]cid:image001.png@01D17A17.C4EBCFC0 Tax customers who pay by direct
debit. It’s easy, fast and the most
flexible way to pay

 

Want to check your Council Tax, Benefit or Non Domestic rates records
yourself - sign up to [3]www.bournemouth.gov.uk/openaccess

 

Regards

Revenues & Benefits Service

 

[4]cid:image011.jpg@01D17A17.C4EBCFC0

show quoted sections

References

Visible links
1. http://www.bournemouth.gov.uk/rbemailenc...
3. http://www.bournemouth.gov.uk/openaccess

Revenue & Benefits Enquiries, Bournemouth Borough Council

Dear Langtry,

 

Thank you for your information request received 18^th April 2018.

 

In processing a national tax, all information should be considered if it
affected the level of tax levied. How the neighbour obtained the
information, or whether or not they are entitled to know, is not something
the Council are able to enforce, unless it was known to be obtained
illegally. Generally, neighbours do not know all pertinent information,
nor how that affects the Council Tax charge. This is why the best course
of action is to reconfirm the details with the charge payer.

 

I hope that this deals with your request satisfactorily.

 

The information supplied to you is subject to copyright protection under
the Copyright, Designs and Patents Act 1988. You are free to use it (not
including logos) for non-commercial purposes. You must re-use it
accurately and not in a misleading context, and acknowledge us as your
source. Re-use for commercial purposes may require a licence. Initial
enquiries about re-using all or part of this information for commercial
purposes should be directed to the Council’s Corporate Information
Compliance Officer who can be contacted by email at
[1][email address], or in writing to:

 

Bournemouth Borough Council

Legal Services

Bourne Avenue

Bournemouth

BH2 6DY

 

Where third party copyright material has been provided, you must ensure
you have gained the permission of the third party before reproducing the
information.  If you are unsure as to whether copyright applies, please
contact the third party for clarification.

 

If you are dissatisfied with this response you can ask for a review, which
will be dealt with through the Council’s complaints procedure. Details of
the complaints procedure can be found

at:
[2]http://www.bournemouth.gov.uk/Report/Rep...

 

If you are dissatisfied with the outcome of the Council’s review you have
the right to refer the matter to the Information Commissioner’s Office.
Contact details for the Information Commissioner can be found at:
[3]www.ico.org.uk

 

Yours sincerely

Revenue and Benefits

Bournemouth Borough Council

 

Telephone: 01202 451451

Email: [4]revenue&[email address]

Fax: 01202 451004

 

VISIT OUR WEBSITE: [5]www.bournemouth.gov.uk

%%%

 

--------------------------------------------------------------------------

 

 

show quoted sections

Dear Bournemouth Borough Council,

It's a little surprising Bournemouth Council employs such practice although no doubt other councils do the same. How does it not prejudice?

I'd like to challenge the way the council collects information: you identify no means to control information received which suggests you may hold an abundance of 'additional' information on one household while the next household, which may in fact be defrauding the council, you hold nothing. In a worse case scenario, you may be affording opportunity to target 'undesirable' households.

Do you care to receive my concerns in the form of a compliant?

Yours faithfully,
langtry

Bournemouth Borough Council Enquiries, Bournemouth Borough Council

3 Attachments

Thank you for your email to Bournemouth Borough Council. Your enquiry has
been received and we will respond as soon as possible.

 

If you are submitting a request for information under the Freedom of
Information/Environmental Information Regulations act this automated
response is a formal acknowledgement that your request has been received
by the Council.  In most cases you will receive a response within 20
working days.  If for any reason this is not possible you will be
contacted and advised accordingly.

 

You may also find the information you require on our website:
[1]https://www.bournemouth.gov.uk

 

Never miss a thing! [2]Sign up now to receive our email alerts direct to
your Inbox, on the subjects that matter most to you.

 

 

Special Offer: FREE LED light bulbs & more!

 

Many Bournemouth residents can get lots of free help to cut energy bills.
You are eligible if someone in your household receives certain benefits,
has a health condition or disability. [3]Check the Council website for
full details. If you are eligible, a Home Energy Advisor will visit and
install free energy saving measures – such as low energy LED lightbulbs,
smart extension leads, reflective radiator panels and draught-proofing to
wooden windows and doors (subject to the suitability of your home).

 

Phone to book your free home visit on 0800 060 7567 (8.45am till 5.30pm,
Monday to Friday) or apply online anytime at:
[4]https://www.applyforleap.org.uk/ If you know other people who you think
could benefit from this service, please tell them.

 

 

 

Kind Regards,

 

Bournemouth Borough Council

T: Town Hall Switchboard (01202) 451451

W: [5]www.bournemouth.gov.uk

[6]http://biz/ichub/PublishingImages/Bourne...

[7]cid:image002.jpg@01D1C886.5A686920[8]cid:image003.jpg@01D1C886.5A686920

Follow us on social media

 

 

show quoted sections

References

Visible links
1. https://www.bournemouth.gov.uk/
2. https://public.govdelivery.com/accounts/...
3. https://www.bournemouth.gov.uk/environme...
4. https://www.applyforleap.org.uk/
5. http://www.bournemouth.gov.uk/
6. http://www.bournemouth.gov.uk/
7. http://www.facebook.com/bournemouthbc
8. http://www.twitter.com/bournemouthbc

Revenue & Benefits Enquiries, Bournemouth Borough Council

Dear Langtry

 

Thank you for your email and your concern over the control of information
received.

 

We are only allowed to keep information that is relevant to the
application of Council Tax, therefore, there will not be an "abundance of
'additional' information" as you suggest. For instance, we do not record
if there are children in a household, as children are not liable for
Council Tax.

 

We regularly review accounts in receipt of a discount, to ensure they are
correctly applied and we are able to investigate further if there are
ongoing concerns. This prevents and reduces the ability to defraud the
Council.

 

Should you wish to exercise your right to complain, details of how to do
this are on our website
[1]https://www.bournemouth.gov.uk/ContactUs...

 

Yours sincerely

Revenue and Benefits

Bournemouth Borough Council

 

Telephone: 01202 451451

Email: revenue&[email address]

Fax: 01202 451004

VISIT OUR WEBSITE: www.bournemouth.gov.uk

%%%

 

--------------------------------------------------------------------------

show quoted sections

Dear Revenue & Benefits Enquiries,

Thank you for clarifying.

The point I failed to make is that 'neighbour' information probably serves prejudice before it serves the council. I'd not be surprised to learn you hold relatively more 'neighbour' information for certain demographics.

If I am to make a complaint, I'd prefer to do so with substance. You'd need to clarify my right to request information here: I'm not sure the FOI Act affords me access to such information.

Yours sincerely,
langtry

Revenue & Benefits Enquiries, Bournemouth Borough Council

2 Attachments

Thank you for your email. Enquiries are dealt with in the order they are
received.  We aim to deal with your enquiry within 10 working days however
the Council Tax department is currently experiencing a backlog of work and
your enquiry may take longer to process.

 

Please note: All future emails will be encrypted and will require a
password to collect. This is to protect the information we send to you.
For more information please visit [1]www.bournemouth.gov.uk/rbemailencrypt

 

Why not join 50,000 other Council
[2]cid:image001.png@01D17A17.C4EBCFC0 Tax customers who pay by direct
debit. It’s easy, fast and the most
flexible way to pay

 

Want to check your Council Tax, Benefit or Non Domestic rates records
yourself - sign up to [3]www.bournemouth.gov.uk/openaccess

 

Regards

Revenues & Benefits Service

 

[4]cid:image011.jpg@01D17A17.C4EBCFC0

show quoted sections

References

Visible links
1. http://www.bournemouth.gov.uk/rbemailenc...
3. http://www.bournemouth.gov.uk/openaccess

Revenue & Benefits Enquiries, Bournemouth Borough Council

Dear Langtry

 

Your right under the FOI Act is to request information about what we do
and how we make decisions. More information can be found on our website
([1]https://www.bournemouth.gov.uk/councilde...)

 

There is also a link on that page about request the personal information
held about yourself.

 

By all means you can ask about information received from neighbours, but
we do not separately identity where information has been received from a
third party. So unfortunately we would not be able to provide you with any
statistics relating to this.

 

Yours sincerely

Revenue and Benefits

Bournemouth Borough Council

 

Telephone: 01202 451451

Email: [2]revenue&[email address]

Fax: 01202 451004

 

VISIT OUR WEBSITE: [3]www.bournemouth.gov.uk

%%%

 

--------------------------------------------------------------------------

 

 

Dear Revenue & Benefits Enquiries,

 

Thank you for clarifying.

 

The point I failed to make is that 'neighbour' information probably serves
prejudice before it serves the council. I'd not be surprised to learn you
hold relatively more 'neighbour' information for certain demographics.

 

If I am to make a complaint, I'd prefer to do so with substance. You'd
need to clarify my right to request information here: I'm not sure the FOI
Act affords me access to such information.

 

Yours sincerely,

langtry

 

show quoted sections

Dear Revenue & Benefits Enquiries,

Thank you for your message,

Are you able to supply approx. numbers for information receipts ('neighbour' information deposits to the council) by street or region (such as constituency). I'm not interested in identifying your sources or anything which may breach confidentiality.

Regards

langtry

Revenue & Benefits Enquiries, Bournemouth Borough Council

2 Attachments

Thank you for your email. Enquiries are dealt with in the order they are
received.  We aim to deal with your enquiry within 10 working days however
the Council Tax department is currently experiencing a backlog of work and
your enquiry may take longer to process.

 

Please note: All future emails will be encrypted and will require a
password to collect. This is to protect the information we send to you.
For more information please visit [1]www.bournemouth.gov.uk/rbemailencrypt

 

Why not join 50,000 other Council
[2]cid:image001.png@01D17A17.C4EBCFC0 Tax customers who pay by direct
debit. It’s easy, fast and the most
flexible way to pay

 

Want to check your Council Tax, Benefit or Non Domestic rates records
yourself - sign up to [3]www.bournemouth.gov.uk/openaccess

 

Regards

Revenues & Benefits Service

 

[4]cid:image011.jpg@01D17A17.C4EBCFC0

show quoted sections

References

Visible links
1. http://www.bournemouth.gov.uk/rbemailenc...
3. http://www.bournemouth.gov.uk/openaccess

November 2018

Dear Revenue & Benefits Enquiries,

Did you receive my query? Its reproduced here:
sent 18 September 2018
Dear Revenue & Benefits Enquiries,
Thank you for your message,
Are you able to supply approx. numbers for information receipts ('neighbour' information deposits to the council) by street or region (such as constituency). I'm not interested in identifying your sources or anything which may breach confidentiality.

Regards
langtry

Revenue & Benefits Enquiries, Bournemouth Borough Council

2 Attachments

Thank you for your email. Enquiries are dealt with in the order they are
received.  We aim to deal with your enquiry within 10 working days however
the Council Tax department is currently experiencing a backlog of work and
your enquiry may take longer to process.

 

Please note: All future emails will be encrypted and will require a
password to collect. This is to protect the information we send to you.
For more information please visit [1]www.bournemouth.gov.uk/rbemailencrypt

 

Why not join 50,000 other Council
[2]cid:image001.png@01D17A17.C4EBCFC0 Tax customers who pay by direct
debit. It’s easy, fast and the most
flexible way to pay

 

Want to check your Council Tax, Benefit or Non Domestic rates records
yourself - sign up to [3]www.bournemouth.gov.uk/openaccess

 

Regards

Revenues & Benefits Service

 

[4]cid:image011.jpg@01D17A17.C4EBCFC0

show quoted sections

References

Visible links
1. http://www.bournemouth.gov.uk/rbemailenc...
3. http://www.bournemouth.gov.uk/openaccess

Revenue & Benefits Enquiries, Bournemouth Borough Council

Dear Langtry

 

Thank you for your request under Freedom of Information.

 

Are you able to supply approx. numbers for information receipts
('neighbour' information deposits to the council) by street or region
(such as constituency). I'm not interested in identifying your sources or
anything which may breach confidentiality.

As previously stated the information source is not recorded and therefore
it's not possible to answer your request

 

Response 08/08/2018

By all means you can ask about information received from neighbours, but
we do not separately identity where information has been received from a
third party. So unfortunately we would not be able to provide you with any
statistics relating to this.

 

Yours sincerely

Revenue and Benefits

Bournemouth Borough Council

 

Telephone: 01202 451451

Email: revenue&[email address]

Fax: 01202 451004

VISIT OUR WEBSITE: www.bournemouth.gov.uk

%%%

show quoted sections

 

 

 

 

 

Dear Revenue & Benefits Enquiries,

 

 

 

Thank you for clarifying.

 

 

 

The point I failed to make is that 'neighbour' information probably
serves  prejudice before it serves the council. I'd not be surprised to
learn you  hold relatively more 'neighbour' information for certain
demographics.

 

 

 

If I am to make a complaint, I'd prefer to do so with substance. You'd 
need to clarify my right to request information here: I'm not sure the
FOI  Act affords me access to such information.

 

 

 

Yours sincerely,

 

langtry

 

 

 

-------------------------------------------------------------------

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[3][FOI #450528 email]

 

Disclaimer: This message and any reply that you make will be published on
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If you find this service useful as an FOI officer, please ask your web
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show quoted sections

Dear Bournemouth Borough Council,

So, you are able to able to identify* Bournemouth streets or regions which secure the most counts of information deposits? I am not interested in learning your sources or indeed precise details to which they refer: a simple count (per street or region) of deposits would suffice.
* without breaching confidentiality or prejudicing anyone or anything.

This information may allow me to demonstrate that 'neighbour' information serves prejudice before it serves the council. I'd then be able to make a complaint.

Clearly Bournemouth Council may not be so keen to divulge the information, given that it advocates use of 'neighbour' information. Being the case, kindly confirm the same and I'll not pursue this query further.

Awaiting your kind response

Regards
Langtry

---------------------

I've reproduced my last email here:

langtry 2 November 2018 Delivered
Dear Revenue & Benefits Enquiries,
Did you receive my query? Its reproduced here:

originally sent 18 September 2018
Dear Revenue & Benefits Enquiries,
Thank you for your message
Are you able to supply approx. numbers [counts] for information receipts ('neighbour' information deposits to the council) by street or region (such as constituency). I'm not interested in identifying your sources or anything which may breach confidentiality.
Regards
langtry

Bournemouth Borough Council Enquiries, Bournemouth Borough Council

3 Attachments

Thank you for your email to Bournemouth Borough Council. Your enquiry has
been received and we will respond as soon as possible.

 

If you are submitting a request for information under the Freedom of
Information/Environmental Information Regulations act this automated
response is a formal acknowledgement that your request has been received
by the Council.  In most cases you will receive a response within 20
working days.  If for any reason this is not possible you will be
contacted and advised accordingly.

 

You may also find the information you require on our website:
[1]https://www.bournemouth.gov.uk

 

Never miss a thing! [2]Sign up now to receive our email alerts direct to
your Inbox, on the subjects that matter most to you.

 

 

Special Offer: FREE LED light bulbs & more!

 

Many Bournemouth residents can get lots of free help to cut energy bills.
You are eligible if someone in your household receives certain benefits,
has a health condition or disability. [3]Check the Council website for
full details. If you are eligible, a Home Energy Advisor will visit and
install free energy saving measures – such as low energy LED lightbulbs,
smart extension leads, reflective radiator panels and draught-proofing to
wooden windows and doors (subject to the suitability of your home).

 

Phone to book your free home visit on 0800 060 7567 (8.45am till 5.30pm,
Monday to Friday) or apply online anytime at:
[4]https://www.applyforleap.org.uk/ If you know other people who you think
could benefit from this service, please tell them.

 

 

 

Kind Regards,

 

Bournemouth Borough Council

T: Town Hall Switchboard (01202) 451451

W: [5]www.bournemouth.gov.uk

[6]http://biz/ichub/PublishingImages/Bourne...

[7]cid:image002.jpg@01D1C886.5A686920[8]cid:image003.jpg@01D1C886.5A686920

Follow us on social media

 

 

show quoted sections

References

Visible links
1. https://www.bournemouth.gov.uk/
2. https://public.govdelivery.com/accounts/...
3. https://www.bournemouth.gov.uk/environme...
4. https://www.applyforleap.org.uk/
5. http://www.bournemouth.gov.uk/
6. http://www.bournemouth.gov.uk/
7. http://www.facebook.com/bournemouthbc
8. http://www.twitter.com/bournemouthbc

Dear Bournemouth Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I've not secured response to my message of December 2018 so write to request internal review of the council's handling of my FOI request: Information the Council is Legally Entitled to Access in Determining Council Tax Liability.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i...

Yours faithfully,
langtry

Bournemouth Borough Council Enquiries, Bournemouth Borough Council

3 Attachments

Thank you for your email to Bournemouth Borough Council. Your enquiry has
been received and we will respond as soon as possible.

 

If you are submitting a request for information under the Freedom of
Information/Environmental Information Regulations act this automated
response is a formal acknowledgement that your request has been received
by the Council.  In most cases you will receive a response within 20
working days.  If for any reason this is not possible you will be
contacted and advised accordingly.

 

You may also find the information you require on our website:
[1]https://www.bournemouth.gov.uk

 

Never miss a thing! [2]Sign up now to receive our email alerts direct to
your Inbox, on the subjects that matter most to you.

 

 

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Many Bournemouth residents can get lots of free help to cut energy bills.
You are eligible if someone in your household receives certain benefits,
has a health condition or disability. [3]Check the Council website for
full details. If you are eligible, a Home Energy Advisor will visit and
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smart extension leads, reflective radiator panels and draught-proofing to
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Phone to book your free home visit on 0800 060 7567 (8.45am till 5.30pm,
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could benefit from this service, please tell them.

 

 

 

Kind Regards,

 

Bournemouth Borough Council

T: Town Hall Switchboard (01202) 451451

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References

Visible links
1. https://www.bournemouth.gov.uk/
2. https://public.govdelivery.com/accounts/...
3. https://www.bournemouth.gov.uk/environme...
4. https://www.applyforleap.org.uk/
5. http://www.bournemouth.gov.uk/
6. http://www.bournemouth.gov.uk/
7. http://www.facebook.com/bournemouthbc
8. http://www.twitter.com/bournemouthbc

Leah Dover, Bournemouth Borough Council

1 Attachment

Dear Sir / Madam,

 

Apologies for the delay in responding to your request for an internal
review.

 

The purpose of an Internal Review is to assess how a Freedom of
Information request was handled in the first instance and to determine
whether the original response provided met with the requirements of the
legislation.  Internal Reviews are undertaken by the Information
Governance Team if they have not previously been engaged in answering the
request.

 

In reviewing the history of the request it has become clear that your
request is invalid under the Freedom of Information Act.  

 

For a request to be valid, the requester must provide enough of their real
name to give anyone reading that request a reasonable indication of their
identity. Your requests do not provide a reasonable indication of your
identity.

 

ICO Guidance states the following:

 

If the staff processing the request cannot identify the requester from the
name provided, that request will be invalid.

 

Authorities do not have to take into account the possibility that there
may be staff elsewhere within the organisation who have dealt with the
requester before and might be capable of working out their identity from
the contents of their request alone.

 

Even if this were the case, the authority could still refuse the request,
as the absence of a real name would make it technically invalid under
Section 8(1)(b).

 

Any variation of the requester’s title or first name combined with their
surname (e.g. Mr Smith or John Smith) will be sufficient to meet this
requirement. However, a first name or surname provided in isolation, or a
set of initials, will not. For example - A requester named Robert Jones
could call themselves ‘Rob Jones’, ‘Bobby Jones’, ‘R Jones’, ‘Bob Jones’
or ‘Mr Jones’. However, they could not just use ‘Robert’, ‘Bob’, ‘Bobby’
or ‘R.J’

 

As the request is invalid the Council has no obligation to confirm or deny
whether the information is held under Section 1(1), or issue a formal
refusal notice under Section 17 of the Freedom of Information Act.

 

However, Section 16 of the Act does state that a public authority has a
duty to provide advice and assistance, ‘…so far as it would be reasonable
to expect the authority to do so, to persons who propose to make, or have
made, requests for information to it’.

 

Your request for an internal review is in relation to the handling of the
following part of the correspondence received on the 18th September 2018,

 

Are you able to supply approx. numbers for information receipts
('neighbour' information deposits to the council) by street or region
(such as constituency). I'm not interested in identifying your sources or
anything which may breach confidentiality.

 

On the 9^th November 2018, Revenues and Benefits provided the following
response which repeated the response provided on the 8^th August 2018.

 

As previously stated the information source is not recorded and therefore
it's not possible to answer your request

 

Response 08/08/2018

 

By all means you can ask about information received from neighbours, but
we do not separately identity where information has been received from a
third party. So unfortunately we would not be able to provide you with any
statistics relating to this.

 

Revenues and Benefits have confirmed that they have approximately 90,000
live Council Tax records on their computer system. The computer system
used for Council Tax does not have a specified field that allows us to
record the source of information that has been received that may or may
not have had an impact on Council Tax liability. Documents / images are
stored in online document libraries connected to the applicable live
Council Tax record. As detailed in a previous response, information held
connected to a Council Tax record is not distinguishable as being provided
by a 3rd party or by the individual whose Council Tax record it relates to
without reviewing every document held. The Council would have to review
every document held against every live Council Tax record to provide you
with the information requested.

 

There is no business requirement for the Council to report on sources of
information provided for the purpose of Council Tax liability and so this
information is not recorded in an extractable format.

 

Nevertheless, for the purposes of the Freedom of Information Act, the
Council holds the information, if it holds the necessary building blocks
and they can be identified, retrieved and manipulated using only a
reasonable level of judgement.

 

If the request was resubmitted as a valid request, it would unfortunately
be refused as the estimated costs to locate, retrieve and extrapolate the
information requested would exceed the £450 fee limit as set out in the
Freedom of Information and Data Protection (Appropriate Limit and Fees)
Regulations 2004.  Therefore, the Council is not obliged to provide you
with the information. The fee limit equates to a maximum of 18 hours of
location, retrieval and extrapolation time.   

 

A resubmitted, valid and modified request would be given due consideration
provided the work involved does not, again, exceed the fee limit.  Any
modification to your request would be treated as a new request for the
purposes of the Freedom of Information Act.

 

A modified request could include a revised parameter, for example,
requesting the information by a specific road.

 

If you are dissatisfied with the outcome of the Council’s review you have
the right to refer the matter to the Information Commissioner’s Office.
Contact details for the Information Commissioner can be found at:
[1]https://ico.org.uk/

 

Yours sincerely,

 

Leah Dover

Information Governance Officer

Legal & Democratic Services

T: 01202 454622

Secure email address: [2][email address]
(for public sector bodies only if you are sending from a .gcsx, .pnn, or
.gsi email account)

[3]working%20together%20email%20signature

 

 

 

show quoted sections

References

Visible links
1. https://ico.org.uk/
2. mailto:[email address]

Dear Bournemouth Borough Council,

Thanks for your message. Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Bournemouth Borough Council's handling of my FOI request 'Information the Council is Legally Entitled to Access in Determining Council Tax Liability'.

The Council seems to hold 'neighbour' collected material relating to individual households with no idea where it's sourced; no record of frequency of material drops and evidently no inclination to contrast the weight of information held on one household against that of an other. Do you even have a means to audit the information collected?*.

I'm guessing the Council thinks that if information is collected against a household then the household must be at fault whereas, a household which attracts no 'neighbour' information must be without fault. Is this how it works?

I previously wrote: ...counts of information deposits per street or region would allow me to demonstrate that 'neighbour' information serves prejudice before it serves the council.... You don't seem particularly keen to divulge this information nonetheless, do you wish to receive a complaint?

*pertinent information can be delivered, received, recorded and filed without breaching confidentiality.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i...

Yours faithfully,
langtry

Bournemouth Borough Council Enquiries,

1 Attachment

Thank you for your email to BCP Council - Bournemouth Office. Your enquiry
has been received and we will respond as soon as possible.

 

If you are submitting a request for information under the Freedom of
Information/Environmental Information Regulations act this automated
response is a formal acknowledgement that your request has been received
by the Council.  In most cases you will receive a response within 20
working days.  If for any reason this is not possible you will be
contacted and advised accordingly.

 

You may also find the information you require on our website:
[1]https://www.bcpcouncil.gov.uk  

 

 

 

[2]cid:image003.jpg@01D4D2D0.39FFC140 BCP Council

Customer Services

T. 01202 451451

[3][email address]

[4]bcpcouncil.gov.uk
 

[5]Sign up to BCP Council’s email news service

 

 

 

DISCLAIMER: This email and any files transmitted with it may be
confidential, legally privileged and protected in law and are intended
solely for the use of the individual to whom it is addressed. The
copyright in all documentation is the property of BCP Council
(Bournemouth. Christchurch and Poole Council) and this email and any
documentation must not be copied or used other than as strictly necessary
for the purpose of this email, without prior written consent which may be
subject to conditions. Any view or opinions presented are solely those of
the author and do not necessarily represent those of BCP Council. BCP
Council reserves the right to inspect incoming and outgoing emails. If you
have received this email in error please contact the sender by return and
confirm that its contents have been destroyed.

show quoted sections

July 2019

Dear Bournemouth Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

Having not secured response to my query of April 9, 2019, I am writing to request an internal review of Bournemouth Borough Council's handling of my FOI request 'Information the Council is Legally Entitled to Access in Determining Council Tax Liability'.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i...

Yours faithfully,
langtry

Bournemouth Borough Council Enquiries,

1 Attachment

Thank you for your email to BCP Council - Bournemouth Office. Your enquiry
has been received and we will respond as soon as possible.

 

If you are submitting a request for information under the Freedom of
Information/Environmental Information Regulations act this automated
response is a formal acknowledgement that your request has been received
by the Council.  In most cases you will receive a response within 20
working days.  If for any reason this is not possible you will be
contacted and advised accordingly.

 

You may also find the information you require on our website:
[1]https://www.bcpcouncil.gov.uk  

 

 

 

[2]cid:image003.jpg@01D4D2D0.39FFC140 BCP Council

Customer Services

T. 01202 451451

[3][email address]

[4]bcpcouncil.gov.uk
 

[5]Sign up to BCP Council’s email news service

 

 

DISCLAIMER: This email and any files transmitted with it may be
confidential, legally privileged and protected in law and are intended
solely for the use of the individual to whom it is addressed. The
copyright in all documentation is the property of BCP Council
(Bournemouth. Christchurch and Poole Council) and this email and any
documentation must not be copied or used other than as strictly necessary
for the purpose of this email, without prior written consent which may be
subject to conditions. Any view or opinions presented are solely those of
the author and do not necessarily represent those of BCP Council. BCP
Council reserves the right to inspect incoming and outgoing emails. If you
have received this email in error please contact the sender by return and
confirm that its contents have been destroyed.

show quoted sections

Information Governance,

2 Attachments

Dear Sir / Madam,

 

A response to your previous request for an internal review was provided on
the 27th February 2019 and is available on the address quoted in your
correspondence dated the 9th July 2019.

 

As previously stated, if you are dissatisfied with the outcome of the
Council’s review on the 27th February 2019, you have the right to refer
the matter to the Information Commissioner’s Office. Contact details for
the Information Commissioner can be found at: [1]https://ico.org.uk/

 

We have already advised you of actions to take and will not undertake
another internal review or respond further to your queries on this matter.

 

Yours faithfully,

 

Leah

 

Leah Dover

Information Governance Officer

Information Governance Team

T. 01202 454622

[2][email address]

[3]bcpcouncil.gov.uk

 

[4]Sign up to BCP Council’s email news service

 

 

show quoted sections

Dear Bournemouth Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Bournemouth Borough Council's handling of my FOI request 'Information the Council is Legally Entitled to Access in Determining Council Tax Liability'.

Do you wish to receive my complaint; before I escalate it to the Information Commissioners Office?

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i...

Yours faithfully,

langtry

BCP Council Enquiries,

1 Attachment

Thank you for your email to BCP Council - Bournemouth Office. Your enquiry
has been received and we will respond as soon as possible.

 

If you are submitting a request for information under the Freedom of
Information/Environmental Information Regulations act this automated
response is a formal acknowledgement that your request has been received
by the Council. In most cases you will receive a response within 20
working days. If for any reason this is not possible you will be contacted
and advised accordingly.

 

You may also find the information you require on our website:
[1]https://www.bcpcouncil.gov.uk

 

 

 

[2]cid:image003.jpg@01D4D2D0.39FFC140 BCP Council

Customer Services

T. 01202 451451

[3][email address]

[4]bcpcouncil.gov.uk
 

[5]Sign up to BCP Council’s email news service

 

DISCLAIMER: This email and any files transmitted with it may be
confidential, legally privileged and protected in law and are intended
solely for the use of the individual to whom it is addressed. The
copyright in all documentation is the property of BCP Council
(Bournemouth. Christchurch and Poole Council) and this email and any
documentation must not be copied or used other than as strictly necessary
for the purpose of this email, without prior written consent which may be
subject to conditions. Any view or opinions presented are solely those of
the author and do not necessarily represent those of BCP Council. BCP
Council reserves the right to inspect incoming and outgoing emails. If you
have received this email in error please contact the sender by return and
confirm that its contents have been destroyed.

show quoted sections

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