Information Technology Request

The request was successful.

Dear Surrey County Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to the strategy)

A) Yes
B) No

2. Does this strategy specifically address the monitoring of network attached device configurations to identify any malicious or non-malicious change to the device configuration?

A) Yes
B) No
C) Don’t know

3. If yes to Question 2, how do you manage this identification process – is it:

A) Totally automated – all configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify configuration changes.
C) Mainly manual – most elements of the identification of configuration changes are manual.

4. Have you ever encountered a situation where user services have been disrupted due to an accidental/non malicious change that had been made to a device configuration?

A) Yes
B) No
C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your network, how quickly do you think it would be identified and isolated?

A) Immediately
B) Within days
C) Within weeks
D) Not sure

6. How many devices do you have attached to your network that require monitoring?

A) Physical Servers: record number
B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you weren’t previously aware of?

A) Yes
B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify unplanned device configuration changes.
C) Mainly manual – most elements of the identification of unexpected device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware on a network attached device to help breach your security measures?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an accidental, non-malicious change being made to device configurations?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber Essentials, how likely are you to get significant numbers of audit fails relating to the status of the IT infrastructure?

A) Never
B) Occasionally
C) Frequently
D) Always

Information request
Our reference: 3098681
Your reference: [FOI #816662 email]
 
 
 
Dear Gloria Zimba
 
Freedom of Information Act 2000
RE: IR - IT security strategy 
 
Thank you for your request for information that was received on 15
December 2021
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 18 January 2022.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours faithfully
 
Maggie McCormack
Information Governance Support Officer
Law & Governance - Resources
 
Surrey County Council | Woodhatch Place | 11 Cockshot Hill | Reigate | RH2
8EF | Working from home | Contact Centre Tel no: 03456 009 009 (9am to
5pm, Monday to Friday, excluding bank holidays) |  | Email:
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.
 
Surrey County Council
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which may be legally privileged and/or subject to the provisions of
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2 Attachments

Information request
Our reference: 3098681
Your reference: [FOI #816662 email]
 
Dear Gloria Zimba
 
 IR - IT security strategy 
 
Thank you for your request for information received on 15 December 2021.
 
Please find attached our response to your request.
 
Yours faithfully
 
Sharon Osborn
 
Surrey County Council | Woodhatch Place | 11 Cockshot Hill | Reigate | RH2
8EF | Working from home | Contact Centre Tel no: 03456 009 009 (9am to
5pm, Monday to Friday, excluding bank holidays) |  | Email:
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.
 
Surrey County Council
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Surrey County Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Surrey County
Council cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.