Information Technology Request

Gloria Zimba made this Freedom of Information request to Sir John Soane's Museum as part of a batch sent to 103 authorities

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Sir John Soane's Museum,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to the strategy)

A) Yes
B) No

2. Does this strategy specifically address the monitoring of network attached device configurations to identify any malicious or non-malicious change to the device configuration?

A) Yes
B) No
C) Don’t know

3. If yes to Question 2, how do you manage this identification process – is it:

A) Totally automated – all configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify configuration changes.
C) Mainly manual – most elements of the identification of configuration changes are manual.

4. Have you ever encountered a situation where user services have been disrupted due to an accidental/non malicious change that had been made to a device configuration?

A) Yes
B) No
C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your network, how quickly do you think it would be identified and isolated?

A) Immediately
B) Within days
C) Within weeks
D) Not sure

6. How many devices do you have attached to your network that require monitoring?

A) Physical Servers: record number
B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you weren’t previously aware of?

A) Yes
B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify unplanned device configuration changes.
C) Mainly manual – most elements of the identification of unexpected device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware on a network attached device to help breach your security measures?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an accidental, non-malicious change being made to device configurations?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber Essentials, how likely are you to get significant numbers of audit fails relating to the status of the IT infrastructure?

A) Never
B) Occasionally
C) Frequently
D) Always

Sue Palmer, Sir John Soane's Museum

Dear Ms Zimba
Thank you for your request under the Freedom of Information Act, the answers to which are as follows:

1. B) No

2. Not applicable

3. Not applicable

4. B) No

5. Within 1 day

6. A) Physical Servers: record number 9
B) PCs & Notebooks: record number 64

7. B) No

8. Record number: zero

9. Yes, in the last 6-12 months

10. A) Never

11. B) Occasionally

Yours sincerely

Susan Palmer FSA
Archivist and Head of Library Services and Freedom of Information contact
Sir John Soane’s Museum
+44 (0)20 7440 4245 [calls diverted to my personal phone]
[Sir John Soane's Museum request email]

Sir John Soane's Museum has reopened. Book your timed ticket at www.soane.org/tickets.
Pablo Bronstein: Hell in its Heyday, 6 October 2021 – 2 January 2022. Find out more at www.soane.org/exhibitions
Browse our online shop at shop.soane.org

Sir John Soane’s Museum, 13 Lincoln’s Inn Fields, London WC2A 3BP | Registered Charity no. 313609
www.soane.org

This email and any attachments may contain confidential information and/or copyright material. This email is intended for the use of the addressee only. Any unauthorised use may be unlawful. If you receive this email by mistake, please advise the sender immediately by using the reply facility in your email software and then delete the message. Email sent to Sir John Soane's Museum may be monitored in line with current legislation and good practice.

show quoted sections