Information Technology Request

The request was partially successful.

Dear Information Commissioner's Office,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to the strategy)

A) Yes
B) No

2. Does this strategy specifically address the monitoring of network attached device configurations to identify any malicious or non-malicious change to the device configuration?

A) Yes
B) No
C) Don’t know

3. If yes to Question 2, how do you manage this identification process – is it:

A) Totally automated – all configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify configuration changes.
C) Mainly manual – most elements of the identification of configuration changes are manual.

4. Have you ever encountered a situation where user services have been disrupted due to an accidental/non malicious change that had been made to a device configuration?

A) Yes
B) No
C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your network, how quickly do you think it would be identified and isolated?

A) Immediately
B) Within days
C) Within weeks
D) Not sure

6. How many devices do you have attached to your network that require monitoring?

A) Physical Servers: record number
B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you weren’t previously aware of?

A) Yes
B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify unplanned device configuration changes.
C) Mainly manual – most elements of the identification of unexpected device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware on a network attached device to help breach your security measures?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an accidental, non-malicious change being made to device configurations?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber Essentials, how likely are you to get significant numbers of audit fails relating to the status of the IT infrastructure?

A) Never
B) Occasionally
C) Frequently
D) Always

icoaccessinformation, Information Commissioner's Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit:

[1]https://ico.org.uk/about-the-ico/our-inf...

If you have raised a new information rights concern - we aim to send you
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If you have requested advice - we aim to respond within 14 days. 

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If there is anything you would like to discuss with us, please call our
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Yours sincerely

The Information Commissioner’s Office

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References

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ICO Casework, Information Commissioner's Office

6 January 2022

Our reference: IC-147378-P7S3 

Dear Gloria Zimba

Thank you for your request for information which we  received on 13
December 2021.

We will be considering your request under the  FOIA. You can expect us to
respond in full by 14 January 2022.  If, for any reason, we can't respond
by this date, we will let you know and tell you when you can expect a
response.

If you have any questions please contact me using the reference number
above.

Thank you for your interest in the work of the Information Commissioner's
Office.

Yours sincerely,

Kussum Sharma  
Lead Information Access Officer
Information Commissioner’s Office 

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0303 123 1113 [1]ico.org.uk [2]twitter.com/iconews
Please consider the environment before printing this email

Please be aware we are often asked for copies of the correspondence we
exchange with third parties. We are subject to all of the laws we deal
with, including the data protection laws and the Freedom of Information
Act 2000. You can read about these on our website ([3]www.ico.org.uk).
Please say whether you consider any of the information you send us is
confidential. You should also say why. We will withhold information where
there is a good reason to do so.
For information about what we do with personal data see our privacy notice
at [4]www.ico.org.uk/privacy-notice
 

References

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3. https://www.ico.org.uk/
4. https://www.ico.org.uk/privacy-notice

ICO Casework, Information Commissioner's Office

1 Attachment

14 January 2022 

Case Reference: IC-147378-P7S3 

Dear Gloria Zimba

Please find attached below our response to your request for information to
the Information Commissioner's Office.

Yours sincerely,

Kussum Sharma 
Lead Information Access Officer 
Information Commissioner's Office

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0330 414 6681 [1]ico.org.uk [2]twitter.com/iconews
Please consider the environment before printing this email.
For information about what we do with personal data see our privacy notice
at [3]www.ico.org.uk/privacy-notice.

References

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2. https://twitter.com/iconews
3. https://www.ico.org.uk/privacy-notice

ICO Casework, Information Commissioner's Office

1 Attachment

20 January 2022 

Case Reference: IC-147378-P7S3 

Dear Gloria Zimba

Further to my response of 14 January 2022, please find attached an
additional response to your request for information to the Information
Commissioner's Office. 

Yours sincerely,

Kussum Sharma 
Lead Information Access Officer 
Information Commissioner's Office

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0330 414 6681 [1]ico.org.uk [2]twitter.com/iconews
Please consider the environment before printing this email.
For information about what we do with personal data see our privacy notice
at [3]www.ico.org.uk/privacy-notice.

References

Visible links
1. https://ico.org.uk/
2. https://twitter.com/iconews
3. https://www.ico.org.uk/privacy-notice