Information Technology Request

Response to this request is long overdue. By law, under all circumstances, South Central Ambulance Service NHS Foundation Trust should have responded by now (details). You can complain by requesting an internal review.

Dear South Central Ambulance Service NHS Foundation Trust,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below
.
I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to the strategy)

A) Yes
B) No

2. Does this strategy specifically address the monitoring of network attached device configurations to identify any malicious or non-malicious change to the device configuration?

A) Yes
B) No
C) Don’t know

3. If yes to Question 2, how do you manage this identification process – is it:

A) Totally automated – all configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify configuration changes.
C) Mainly manual – most elements of the identification of configuration changes are manual.

4. Have you ever encountered a situation where user services have been disrupted due to an accidental/non malicious change that had been made to a device configuration?

A) Yes
B) No
C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your network, how quickly do you think it would be identified and isolated?

A) Immediately
B) Within days
C) Within weeks
D) Not sure

6. How many devices do you have attached to your network that require monitoring?

A) Physical Servers: record number
B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you weren’t previously aware of?

A) Yes
B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify unplanned device configuration changes.
C) Mainly manual – most elements of the identification of unexpected device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware on a network attached device to help breach your security measures?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an accidental, non-malicious change being made to device configurations?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber Essentials, how likely are you to get significant numbers of audit fails relating to the status of the IT infrastructure?

A) Never
B) Occasionally
C) Frequently
D) Always

FOI, South Central Ambulance Service NHS Foundation Trust

This is an automatic reply.

 

Thank you for your email, please note the FOI allows us 20 working days to
answer your request.

 

We would prefer you do not send excel spreadsheets with your FOI request,
due to the risk of computer viruses.

 

Please note do not accept any form of pre-formatted documents for
completion and that we require requests to include your requirements in
full within the body of the original message.

 

 

Information Governance Team

[1]South Central Ambulance NHS Foundation Trust
Disclaimer:

Any resident of Berkshire, Buckinghamshire, Hampshire and Oxfordshire, who
is aged 14 or above, can apply to become a member of our trust. To find
out more, have your views heard and get involved in shaping the future of
your local ambulance service, contact our Foundation Trust Office at:
[email address] or call: 01869 365000 (during office hours Mon-Fri
9am-5pm). Join us, because it’s your ambulance service! Disclaimer: The
information contained in this message, or any of its attachments, is
privileged and confidential, and is intended exclusively for the
addressee. The views expressed may not be official policy of the South
Central Ambulance Service NHS Foundation Trust, but the personal views of
the originator. If you are not the addressee, any use of this
communication is not authorised. If you have received this message in
error, please advise the sender immediately and delete. All emails
received and sent by this trust are subject to the Freedom of Information
Act 2000 and therefore may be disclosed Go green, Keep it on screen -
think before you print.

[2]South Central Ambulance NHS Foundation Trust

References

Visible links
2. http://www.scas.nhs.uk/

FOI, South Central Ambulance Service NHS Foundation Trust

Good Morning,

Thank you for your freedom of information request. Please see answer added within the text of your original email.

I hope this information meets your requirements but if you are unhappy with the way your request for information has been handled, you can request a review by writing to: Will Hancock, Chief Executive, South Central Ambulance Service NHS Trust, Units 7 & 8 Talisman Business Centre, Talisman Road, Bicester, Oxon, OX26 6HR.

If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone 0303 123 1113 Website https://ico.org.uk/make-a-complaint/offi...

Information Governance Officer

01869 363177 or
01869 365000 x5407

[South Central Ambulance Service NHS Foundation Trust request email]

South Central Ambulance Service NHS Foundation Trust, Northern House, 7-8 Talisman Business Centre, Bicester, OX26 6HR.

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