Dear Gloria Zimba

Thank you for your enquiry. A response is attached to this email.

Yours sincerely

Sarah Henning

Sarah Henning (she/her)

Information Governance Team

IWM Lambeth Road London SE1 6HZ

T 020 7416 5000

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From: Gloria Zimba <[FOI #811834 email]>
Sent: 29 November 2021 11:11
To: Freedom of Information Enquiries <[email address]>
Subject: Freedom of Information request - Information Technology Request

Dear Imperial War Museum,

I am writing to make an open government request for all the information to
which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic
document.

If this request is too wide or unclear, I would be grateful if you could
contact me as I understand that under the Act, you are required to advise
and assist requesters. If any of this information is already in the public
domain, please can you direct me to it, with page references and URLs if
necessary.

If the release of any of this information is prohibited on the grounds of
breach of confidence, I ask that you supply me with copies of the
confidentiality agreement and remind you that information should not be
treated as confidential if such an agreement has not been signed.

I understand that you are required to respond to my request within the 20
working days after you receive this letter. I would be grateful if you
could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to
the strategy)

A) Yes

B) No

2. Does this strategy specifically address the monitoring of network
attached device configurations to identify any malicious or non-malicious
change to the device configuration?

A) Yes

B) No

C) Don’t know

3. If yes to Question 2, how do you manage this identification process –
is it:

A) Totally automated – all configuration changes are identified and
flagged without manual intervention.

B) Semi-automated – it’s a mixture of manual processes and tools that help
track and identify configuration changes.

C) Mainly manual – most elements of the identification of configuration
changes are manual.

4. Have you ever encountered a situation where user services have been
disrupted due to an accidental/non malicious change that had been made to
a device configuration?

A) Yes

B) No

C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your
network, how quickly do you think it would be identified and isolated?

A) Immediately

B) Within days

C) Within weeks

D) Not sure

6. How many devices do you have attached to your network that require
monitoring?

A) Physical Servers: record number

B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you
weren’t previously aware of?

A) Yes

B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and
flagged without manual intervention.

B) Semi-automated – it’s a mixture of manual processes and tools that help
track and identify unplanned device configuration changes.

C) Mainly manual – most elements of the identification of unexpected
device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network
that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware
on a network attached device to help breach your security measures?

A) Never

B) Not in the last 1-12 months

C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an
accidental, non-malicious change being made to device configurations?

A) Never

B) Not in the last 1-12 months

C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber
Essentials, how likely are you to get significant numbers of audit fails
relating to the status of the IT infrastructure?

A) Never

B) Occasionally

C) Frequently

D) Always

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